Developer Experience Matters

(I gave this talk at DevRel Summit on August 2016, in Seattle).

User-Experience (UX) focuses on understanding what users' needs and value, and provide practical products or services. This human-computer interaction acts the same when the users are developers. This talk focuses on Developer-Experience (DX), to establish a good relationship between developers and platform or API providers.

Transcript

1. @girlie_mac Developer Experience Developer Experience Tomomi Imura Matters Matters Tomomi Imura
2. @girlie_mac Tomomi (@girlie_mac) does: • advocate open web & technology • front-end engineering • writer & speak about tech • mentor
3. @girlie_mac More Bio... • Lead Dev Evangelist at PubNub ◦ 2014-16 - Realtime Data Stream SDKs • Sr. Dev Evangelist at Nokia ◦ 2014- Strategy for upcoming mobile platform ◦ 2012- HTML5 evangelist, worked with W3C • Sr. DevRel Engineer at Palm (then HP) ◦ 2011- webOS partners & app developers
4. @girlie_mac Before DevRel... • Human Interface Developer at Palm ◦ 2009- webOS User interface & experience ...and this is why I approach DevRel differently!!!
5. @girlie_mac User-Experience “User-Experience (UX) focuses on having a deep understanding of users, what they need, what they value, their abilities, and also their limitations.” Source: usability.gov
6. @girlie_mac User-Experience “User-Experience (UX) focuses on having a deep understanding of users, what they need, what they value, their abilities, and also their limitations.” Source: usability.gov
7. @girlie_mac Developer-Experience “Developer-Experience (DX) focuses on having a deep understanding of developers, what they need, what they value, their abilities, and also their limitations.”
8. @girlie_mac By Jared Spool https://flic.kr/p/5ckBZq CC-BY-SA
9. @girlie_mac https://twitter.com/ryo_sasaki/st atus/560229808362102784
10. @girlie_mac Bad UX: User Reactions 1. Get confused 2. Guess and fail 3. Frustrated 4. Repeat 2 - 3 5. Totally pissed off
11. @girlie_mac Bad DX: Developer Reactions 1. Get confused about enigmatic APIs 2. console.log(wtf) & error 3. Frustrated 4. Repeat 2 - 3 5. Totally pissed off
12. @girlie_mac Developer-Centric Products • Platforms • SDKs & tools • APIs • Developer website UI/UX, and contents • Docs, tutorials, and “Get started” guides • Sample code - GitHub code & README
13. @girlie_mac Bad DX Examples: APIs • Badly designed APIs ◦ Bad naming conventions ◦ Bad error messages ◦ Inconsistent ◦ etc. • Poor documentation
14. @girlie_mac Bad DX Examples: Docs & Tuts • No documentation • Bad browsing experience, no ref links • No diagram, screenshot, picture etc. • Too complex • Outdated materials • Too much marketing • PDF everything (Docs != Whitepaper)
15. @girlie_mac User-Friendliness https://twitter.com/kaz/status/757733261938298881
16. @girlie_mac Developer-Friendliness
17. @girlie_mac Developer-Friendliness
18. @girlie_mac Brainstorm: What Devs Want? Brainstorm: What Devs Want?
19. @girlie_mac Developer experience matters! really
20. @girlie_mac DEVELOPERS, DEVELOPERS, DEVELOPERS! How can I end my talk about developer experiences w/o this perspirational photo of Ballmer!? LOL!
21. @girlie_mac https://medium.com/@girlie_mac/ developer-experience-matters-8c4 dcb8cc80#.1jl7klnjw
22. @girlie_mac Thank you! @girlie_mac girliemac.com github.com/girliemac slideshare.net/tomomi