Why
do
we
need
metrics?
How
do
we
decide
which
metrics
to
use?
Which
metrics
should
we
avoid?
What
are
some
common
pitfalls?
What
are
some
powerful
but
seldom
used
Metrics?
What
are
some
Agile
metrics?
Potential
for
Evil
Potential
Value
Customer
Satisfaction
Value
Delivered
Work
Flow
Planning
Effectiveness
Code
Quality
Team
Collaboration
/
Interaction
Team
Empowerment
/
Accountability
Respect
/
Trust
?
Metrics:
Make
Em
Visible!
32
0%
20%
40%
60%
80%
100%
120%
140%
160%
180%
200%
1
2
3
4
5
6
Iteration
Productivity
Points
Accepted
vs
Points
Planned
The
Buffet
Rule:
“Take
all
you
want,
but
eat
all
you
take”
What
question
are
we
trying
to
answer?
What’s
the
goal
(target
condition)?
Who
is
the
target
audience?
What’s
the
relative
value
of
the
metric?
What
undesirable
behavior
might
this
drive?
How
will
people
try
to
game
it?
How
are
we
going
to
make
it
visible?
In
deciding
which
metric
to
use
Ask…