which metrics to use? Which metrics should we avoid? What are some common pitfalls? What are some powerful but seldom used Metrics? Some Questions For Today
Potential Value Customer Satisfaction Value Delivered Work Flow Planning Effectiveness Code Quality Team Collaboration / Interaction Team Empowerment / Accountability Respect / Trust ?
20% 40% 60% 80% 100% 120% 140% 160% 180% 200% 1 2 3 4 5 6 Iteration Productivity Points Accepted vs Points Planned The Buffet Rule: “Take all you want, but eat all you take”
goal (target condition)? Who is the target audience? What’s the relative value of the metric? What undesirable behavior might this drive? How will people try to game it? How are we going to make it visible? In deciding which metric to use Ask…