I presented this material with my colleague Priidu Zilmer as part of a two-day design workshop for Tartu University’s Design and Development of Virtual Environments Master’s program. See www.ddve.ee for more info.
Scope • In scope • Discovering ticket types • Buying the ticket • Using the ticket • Presenting ticket for validation • Out of scope • Payment process details • Validation interface • Backend, administration
Goals • Experience goals • Quick, painless use • Not look or feel stupid • End goals • Buy a ticket • Present a ticket • Life goals • Be a good citizen • Be a good son to his parents
Navigation map Buy Home: view tickets Current Past List of tickets in current city Present ticket for validating Buy another similar ticket Change city Ticket details Complete purchase
In-context baking • Bad apps happen because there isn’t enough baking. • Bake it with real design and code, with real data, against real servers, with real devices. • Baking helps with performance, usability, content, service delivery…