I presented this material with my colleague Priidu Zilmer as part of a two-day design workshop for Tartu University’s Design and Development of Virtual Environments Master’s program. See www.ddve.ee for more info.
experience design”—there is no customer or user-facing design that doesn’t involve a user’s experience. Peter Merholz of Adaptive Path, 2005 Peter Merholz. User Experience is a Quality, Not A Discipline.