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Managing Growing Pains: Thinking Big When You'r...
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Jon Arnold
May 05, 2016
Business
2
240
Managing Growing Pains: Thinking Big When You're Small
My talk from RailsConf 2016, on managing a small team and growing a small business.
Jon Arnold
May 05, 2016
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Transcript
Managing Growing Pains #railsgrowingpains @jonarnold MANAGING GROWING PAINS
None
Managing Growing Pains #railsgrowingpains @jonarnold MANAGING GROWING PAINS
BIG thinking when you’re small ) (
None
None
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#BUSINESS!
None
None
Managing Growing Pains #railsgrowingpains @jonarnold BUT REALLY…
None
None
Managing Growing Pains #railsgrowingpains @jonarnold HUSTLE / \
None
Managing Growing Pains #railsgrowingpains @jonarnold STEAL
Managing Growing Pains #railsgrowingpains @jonarnold JOBS TO BE DONE What
job is the user hiring the product to do?
Managing Growing Pains #railsgrowingpains @jonarnold 666
Managing Growing Pains #railsgrowingpains @jonarnold SIX YEARS SIX MONTHS SIX
WEEKS CURRENT WORLDVIEW CURRENT PRIORITIES CURRENT ACTIONS
Managing Growing Pains #railsgrowingpains @jonarnold SIX YEARS SIX MONTHS SIX
WEEKS CHANGING THE USERS’ LIFE CHANGING THE USERS’ BEHAVIOR CHANGING THE USERS’ ABILITY 666 + JOBS
Managing Growing Pains #railsgrowingpains @jonarnold “FUN” DAY (technical debt isn’t
always that fun)
secret
Managing Growing Pains #railsgrowingpains @jonarnold PRIORITIES 1. THINGS WE BELIEVE
IN 2. ITERATING RECENT PRODUCT 3. USER RESEARCH + FEEDBACK 4. SCALING + GROWTH 5. QUALITY + STABILITY
Managing Growing Pains #railsgrowingpains @jonarnold SELL
Managing Growing Pains #railsgrowingpains @jonarnold …TO CLIENTS It’s more like
consulting someone who you want to buy your product.
Managing Growing Pains #railsgrowingpains @jonarnold …TO OUR TEAM Express your
vision so much it becomes annoying to your team. Remind them about the total product, not just the software.
Managing Growing Pains #railsgrowingpains @jonarnold BE WRONG
Managing Growing Pains #railsgrowingpains @jonarnold CHOOSE YOUR LOSSES
Managing Growing Pains #railsgrowingpains @jonarnold MICRO vs MACRO
Managing Growing Pains #railsgrowingpains @jonarnold EXPERIMENT + FAIL in the
small arcs.
Managing Growing Pains #railsgrowingpains @jonarnold BE RESOLUTE in the large
arc.
Managing Growing Pains #railsgrowingpains @jonarnold SAY NO
Managing Growing Pains #railsgrowingpains @jonarnold TOO MANY GOOD IDEAS Your
team is smart, and good ideas are everywhere.
Managing Growing Pains #railsgrowingpains @jonarnold WHAT’S BEING PAID FOR?
Managing Growing Pains #railsgrowingpains @jonarnold WHAT SUPPORTS THE VISION? Think
about the total system, and think about the next brick in the road.
Managing Growing Pains #railsgrowingpains @jonarnold SAY YES
Managing Growing Pains #railsgrowingpains @jonarnold SO MANY GOOD IDEAS! Your
team is smart, and good ideas are everywhere.
Managing Growing Pains #railsgrowingpains @jonarnold WHAT’S BEING PAID FOR?
Managing Growing Pains #railsgrowingpains @jonarnold WHAT SUPPORTS THE VISION? Think
about the total system, and think about the next brick in the road.
Managing Growing Pains #railsgrowingpains @jonarnold CHANGE
Managing Growing Pains #railsgrowingpains @jonarnold HAPPILY DISSATISFIED
Managing Growing Pains #railsgrowingpains @jonarnold BETTER
Managing Growing Pains #railsgrowingpains @jonarnold STYLE GUIDES …are really the
product.
Managing Growing Pains #railsgrowingpains @jonarnold DEFINE PROCESSES WHEN YOU FAIL
DRYM: Don’t Repeat Your Mistakes
Managing Growing Pains #railsgrowingpains @jonarnold POST-MORTEM Objectively blame the sales
team.
Managing Growing Pains #railsgrowingpains @jonarnold / ∆ +
Managing Growing Pains #railsgrowingpains @jonarnold GROW
Managing Growing Pains #railsgrowingpains @jonarnold MORE SLOWLY than you want
to.
Managing Growing Pains #railsgrowingpains @jonarnold
Managing Growing Pains #railsgrowingpains @jonarnold BETTER DONE OK than done
great by someone you have to lay off later.
Managing Growing Pains #railsgrowingpains @jonarnold FIND YOUR EVEREST
Managing Growing Pains #railsgrowingpains @jonarnold FIND YOUR EVEREST
Managing Growing Pains #railsgrowingpains @jonarnold OKRs OBJECTIVE: company provided goal
KEY RESULTS: Team generated activities that let THEM achieve the goal
Managing Growing Pains #railsgrowingpains @jonarnold SO REMEMBER: 1. BE RELENTLESS
IN PURSUING YOUR VISION 2. BE ANNOYING IN TALKING ABOUT YOUR VISION 3. BE SYSTEMATIC IN COMPLETING YOUR VISION 4. CHOOSE YOUR BATTLES, DON’T BE AFRAID TO LOSE 5. CHANGE OFTEN, GROW SLOWLY
Managing Growing Pains #railsgrowingpains @jonarnold Q+A
Managing Growing Pains #railsgrowingpains @jonarnold THANKS! Managing Growing Pains #railsgrowingpains
@jonarnold