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Everything Is NOT Awesome
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Jesse Petersen
October 05, 2014
Business
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150
Everything Is NOT Awesome
Deconstructing and preventing project crap from hitting the fan.
Jesse Petersen
October 05, 2014
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Transcript
@jpetersen WordCamp Tampa 2014 #WCTPA Everything Is NOT Awesome deconstructing
and preventing project crap from hitting the fan Jesse Petersen 1
@jpetersen WordCamp Tampa 2014 #WCTPA The 411 on this guy
2 WordPress addict Husband Foster dad Craft beer snob LEGOs are fun Budgeting Mac fanboy
@jpetersen WordCamp Tampa 2014 #WCTPA EXPECTATIONS 3
@jpetersen WordCamp Tampa 2014 #WCTPA INTEGRITY 4
@jpetersen WordCamp Tampa 2014 #WCTPA COMMUNICATION 5
@jpetersen WordCamp Tampa 2014 #WCTPA I’VE FAILED 6
@jpetersen WordCamp Tampa 2014 #WCTPA endless revisions refunds redos threats
- BBB, legal payment issues 7
@jpetersen WordCamp Tampa 2014 #WCTPA THE GOLDEN RULE 8
@jpetersen WordCamp Tampa 2014 #WCTPA USE A CONTRACT 9
@jpetersen WordCamp Tampa 2014 #WCTPA update it with lessons learned
10
@jpetersen WordCamp Tampa 2014 #WCTPA PICK CLIENTS BETTER 11
@jpetersen WordCamp Tampa 2014 #WCTPA use a sales funnel to
qualify contacts 12
@jpetersen WordCamp Tampa 2014 #WCTPA … AND THEN 13
@jpetersen WordCamp Tampa 2014 #WCTPA 14
@jpetersen WordCamp Tampa 2014 #WCTPA HAVE A PLAN 15
@jpetersen WordCamp Tampa 2014 #WCTPA operate as if every project
could go south … and expect it won’t because you’re pro 16
@jpetersen WordCamp Tampa 2014 #WCTPA CHOOSE YOUR BATTLES 17
@jpetersen WordCamp Tampa 2014 #WCTPA you have project rules so
you can break them … to “harm” you and benefit the client 18
@jpetersen WordCamp Tampa 2014 #WCTPA if expectations aren't spelled out,
their vision of the things when it goes bad is overwhelming 19
@jpetersen WordCamp Tampa 2014 #WCTPA FIGURE OUT THE FAIL 20
@jpetersen WordCamp Tampa 2014 #WCTPA pinpoint where you think things
went sour communicate that - dialog to agreement (even to agree to disagree) 21
@jpetersen WordCamp Tampa 2014 #WCTPA TERMINATE AMICABLY 22
@jpetersen WordCamp Tampa 2014 #WCTPA relationships rule our businesses 23
@jpetersen WordCamp Tampa 2014 #WCTPA people talk - reputations are
formed 24
@jpetersen WordCamp Tampa 2014 #WCTPA DON’T FEEL LIKE A FAILURE
25
@jpetersen WordCamp Tampa 2014 #WCTPA failure is a teaching tool,
not a label adversity strengthens you 26
@jpetersen WordCamp Tampa 2014 #WCTPA Thanks! Jesse Petersen @jpetersen I
have no affiliation with The LEGO Group. Just a fan. All rights belong to The LEGO Group. Images used are fan art. 27