Everything Is NOT Awesome

@jpetersen WordCamp Tampa 2014 #WCTPA Everything Is NOT Awesome deconstructing
and preventing  project crap from hitting the fan Jesse Petersen 1

@jpetersen WordCamp Tampa 2014 #WCTPA The 411 on this guy
2 WordPress addict Husband Foster dad Craft beer snob LEGOs are fun Budgeting Mac fanboy

@jpetersen WordCamp Tampa 2014 #WCTPA EXPECTATIONS 3

@jpetersen WordCamp Tampa 2014 #WCTPA INTEGRITY 4

@jpetersen WordCamp Tampa 2014 #WCTPA COMMUNICATION 5

@jpetersen WordCamp Tampa 2014 #WCTPA I’VE FAILED 6

@jpetersen WordCamp Tampa 2014 #WCTPA endless revisions refunds redos threats
- BBB, legal payment issues 7

@jpetersen WordCamp Tampa 2014 #WCTPA THE GOLDEN RULE 8

@jpetersen WordCamp Tampa 2014 #WCTPA USE A CONTRACT 9

@jpetersen WordCamp Tampa 2014 #WCTPA update it with lessons learned
10

@jpetersen WordCamp Tampa 2014 #WCTPA PICK CLIENTS BETTER 11

@jpetersen WordCamp Tampa 2014 #WCTPA use a sales funnel to
qualify contacts 12

@jpetersen WordCamp Tampa 2014 #WCTPA … AND THEN 13

@jpetersen WordCamp Tampa 2014 #WCTPA 14

@jpetersen WordCamp Tampa 2014 #WCTPA HAVE A PLAN 15

@jpetersen WordCamp Tampa 2014 #WCTPA operate as if every project
could go south … and expect it won’t because you’re pro 16

@jpetersen WordCamp Tampa 2014 #WCTPA CHOOSE YOUR BATTLES 17

@jpetersen WordCamp Tampa 2014 #WCTPA you have project rules so
you can break them … to “harm” you and benefit the client 18

@jpetersen WordCamp Tampa 2014 #WCTPA if expectations aren't spelled out,
their vision of the things when it goes bad is overwhelming 19

@jpetersen WordCamp Tampa 2014 #WCTPA FIGURE OUT THE FAIL 20

@jpetersen WordCamp Tampa 2014 #WCTPA pinpoint where you think things
went sour communicate that - dialog to agreement (even to agree to disagree) 21

@jpetersen WordCamp Tampa 2014 #WCTPA TERMINATE AMICABLY 22

@jpetersen WordCamp Tampa 2014 #WCTPA relationships rule our businesses 23

@jpetersen WordCamp Tampa 2014 #WCTPA people talk - reputations are
formed 24

@jpetersen WordCamp Tampa 2014 #WCTPA DON’T FEEL LIKE  A FAILURE
25

@jpetersen WordCamp Tampa 2014 #WCTPA failure is a teaching tool,
not a label adversity strengthens you 26

@jpetersen WordCamp Tampa 2014 #WCTPA Thanks! Jesse Petersen @jpetersen I
have no affiliation with The LEGO Group. Just a fan. All rights belong to The LEGO Group. Images used are fan art. 27

Everything Is NOT Awesome

Everything Is NOT Awesome

Jesse Petersen

Transcript

@jpetersen WordCamp Tampa 2014 #WCTPA Everything Is NOT Awesome deconstructing

@jpetersen WordCamp Tampa 2014 #WCTPA The 411 on this guy

@jpetersen WordCamp Tampa 2014 #WCTPA EXPECTATIONS 3

@jpetersen WordCamp Tampa 2014 #WCTPA INTEGRITY 4

@jpetersen WordCamp Tampa 2014 #WCTPA COMMUNICATION 5

@jpetersen WordCamp Tampa 2014 #WCTPA I’VE FAILED 6

@jpetersen WordCamp Tampa 2014 #WCTPA endless revisions refunds redos threats

@jpetersen WordCamp Tampa 2014 #WCTPA THE GOLDEN RULE 8

@jpetersen WordCamp Tampa 2014 #WCTPA USE A CONTRACT 9

@jpetersen WordCamp Tampa 2014 #WCTPA update it with lessons learned

@jpetersen WordCamp Tampa 2014 #WCTPA PICK CLIENTS BETTER 11

@jpetersen WordCamp Tampa 2014 #WCTPA use a sales funnel to

@jpetersen WordCamp Tampa 2014 #WCTPA … AND THEN 13

@jpetersen WordCamp Tampa 2014 #WCTPA 14

@jpetersen WordCamp Tampa 2014 #WCTPA HAVE A PLAN 15

@jpetersen WordCamp Tampa 2014 #WCTPA operate as if every project

@jpetersen WordCamp Tampa 2014 #WCTPA CHOOSE YOUR BATTLES 17

@jpetersen WordCamp Tampa 2014 #WCTPA you have project rules so

@jpetersen WordCamp Tampa 2014 #WCTPA if expectations aren't spelled out,

@jpetersen WordCamp Tampa 2014 #WCTPA FIGURE OUT THE FAIL 20

@jpetersen WordCamp Tampa 2014 #WCTPA pinpoint where you think things

@jpetersen WordCamp Tampa 2014 #WCTPA TERMINATE AMICABLY 22

@jpetersen WordCamp Tampa 2014 #WCTPA relationships rule our businesses 23

@jpetersen WordCamp Tampa 2014 #WCTPA people talk - reputations are

@jpetersen WordCamp Tampa 2014 #WCTPA DON’T FEEL LIKE  A FAILURE

@jpetersen WordCamp Tampa 2014 #WCTPA failure is a teaching tool,

@jpetersen WordCamp Tampa 2014 #WCTPA Thanks! Jesse Petersen @jpetersen I

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