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Everything Is NOT Awesome

Everything Is NOT Awesome

Deconstructing and preventing project crap from hitting the fan.

Jesse Petersen

October 05, 2014
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  1. @jpetersen WordCamp Tampa 2014
    #WCTPA
    Everything Is NOT Awesome
    deconstructing and preventing

    project crap from hitting the fan
    Jesse Petersen
    1

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  2. @jpetersen WordCamp Tampa 2014
    #WCTPA
    The 411 on this guy
    2
    WordPress addict
    Husband
    Foster dad
    Craft beer snob
    LEGOs are fun
    Budgeting Mac fanboy

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  3. @jpetersen WordCamp Tampa 2014
    #WCTPA
    EXPECTATIONS
    3

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  4. @jpetersen WordCamp Tampa 2014
    #WCTPA
    INTEGRITY
    4

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  5. @jpetersen WordCamp Tampa 2014
    #WCTPA
    COMMUNICATION
    5

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  6. @jpetersen WordCamp Tampa 2014
    #WCTPA
    I’VE FAILED
    6

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  7. @jpetersen WordCamp Tampa 2014
    #WCTPA
    endless revisions
    refunds
    redos
    threats - BBB, legal
    payment issues
    7

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  8. @jpetersen WordCamp Tampa 2014
    #WCTPA
    THE GOLDEN RULE
    8

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  9. @jpetersen WordCamp Tampa 2014
    #WCTPA
    USE A CONTRACT
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  10. @jpetersen WordCamp Tampa 2014
    #WCTPA
    update it with lessons learned
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  11. @jpetersen WordCamp Tampa 2014
    #WCTPA
    PICK CLIENTS BETTER
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  12. @jpetersen WordCamp Tampa 2014
    #WCTPA
    use a sales funnel to qualify contacts
    12

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  13. @jpetersen WordCamp Tampa 2014
    #WCTPA
    … AND THEN
    13

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  14. @jpetersen WordCamp Tampa 2014
    #WCTPA
    14

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  15. @jpetersen WordCamp Tampa 2014
    #WCTPA
    HAVE A PLAN
    15

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  16. @jpetersen WordCamp Tampa 2014
    #WCTPA
    operate as if every project could go south
    … and expect it won’t because you’re pro
    16

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  17. @jpetersen WordCamp Tampa 2014
    #WCTPA
    CHOOSE YOUR BATTLES
    17

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  18. @jpetersen WordCamp Tampa 2014
    #WCTPA
    you have project rules so you can break them
    … to “harm” you and benefit the client
    18

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  19. @jpetersen WordCamp Tampa 2014
    #WCTPA
    if expectations aren't spelled out, their vision
    of the things when it goes bad is overwhelming
    19

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  20. @jpetersen WordCamp Tampa 2014
    #WCTPA
    FIGURE OUT THE FAIL
    20

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  21. @jpetersen WordCamp Tampa 2014
    #WCTPA
    pinpoint where you think things went sour
    communicate that - dialog to agreement
    (even to agree to disagree)
    21

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  22. @jpetersen WordCamp Tampa 2014
    #WCTPA
    TERMINATE AMICABLY
    22

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  23. @jpetersen WordCamp Tampa 2014
    #WCTPA
    relationships rule our businesses
    23

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  24. @jpetersen WordCamp Tampa 2014
    #WCTPA
    people talk - reputations are formed
    24

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  25. @jpetersen WordCamp Tampa 2014
    #WCTPA
    DON’T FEEL LIKE

    A FAILURE
    25

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  26. @jpetersen WordCamp Tampa 2014
    #WCTPA
    failure is a teaching tool, not a label
    adversity strengthens you
    26

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  27. @jpetersen WordCamp Tampa 2014
    #WCTPA
    Thanks!
    Jesse Petersen
    @jpetersen
    I have no affiliation with The LEGO Group. Just a fan. All rights belong to The LEGO Group. Images used are fan art.
    27

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