Let's (not) get rid of all the managers!

Are you a manager in a world that increasingly wishes you didn’t exist? The positional power structure of traditional management is at odds with an agile approach. But, don’t despair¦ there’s hope!

Fortunately, it is possible to do your job well and have your team want to hug you instead of kill you. Julia Wester will talk about how to transform your role away from its command and control roots and be a valuable member of an agile team

Transcript

1. Let’s get rid of all the managers! not Julia Wester Manager, Customer Education at LeanKit @everydaykanban | everydaykanban.com
2. @everydaykanban Julia
3. @everydaykanban The birth of management Frederick W. Taylor 1850s Primary goal: maximum prosperity for the employer AND the employee. Taylor: The Principles of Scientific Management
4. @everydaykanban 4 Principles of Taylorism • Develop a science for each element of a job, replace rule-of-thumb • Scientifically select and then train, teach and develop the workers • Cooperate with workers to ensure work is done in accordance with the science • Management takes the burden of figuring out how to do the job Taylor: The Principles of Scientific Management
5. @everydaykanban When good management turns bad In Taylor’s words: Taylor: The Principles of Scientific Management “An employer driven by dividends alone, who doesn’t do his share of the work, and who cracks the whip on his employees”
6. @everydaykanban Rethinking motivation Elton Mayo 1930s F. W. Taylor 1850s Belonging, involved in decision making. Monetary incentives; working conditions <
7. @everydaykanban Rethinking decision-making 1940s: introduced the idea of decentralization – fast decisions made close to the source 1950s: originated idea of the corporation as a human community built on trust & respect for the worker
8. @everydaykanban
9. @everydaykanban People are already doing their best; the problems are not the people but are with the system. It is mgmt’s responsibility to change the system. W. Edwards Deming
10. @everydaykanban Quick Doc! We gotta save management!
11. @everydaykanban + = 6 tips for being a great manager
12. @everydaykanban #1 Eschew hierarchy. Be part of the team
13. @everydaykanban Resources So… treat people like people, NOT
14. @everydaykanban Be approachable #2 Gallup: State of the American Manager
15. @everydaykanban § Make goals and boundaries clear § Adopt back- briefing § Keep open channels of communication § Don’t punish for mistakes within boundaries Avoid micromanaging #3
16. @everydaykanban Teach people to be problem solvers #4
17. @everydaykanban #5 Foster cognitive safety
18. @everydaykanban Joshua Kerievsky, Industrial Logic, @joshuakerievsky
19. @everydaykanban Be engaged at work #6 Gallup: State of the American Manager
20. @everydaykanban https://hbr.org/2013/12/how-google-sold-its-engineers-on-management Project Oxygen Employees with high-scoring bosses consistently reported greater satisfaction in multiple areas, including innovation, work-life balance, and career development.
21. @everydaykanban Project Oxygen Good managers don’t need to be experts, but should: • be even keeled • make time for one-on-ones • help by asking questions, not dictating answers • take an interest in employees’ lives and careers. http://www.nytimes.com/2011/03/13/business/13hire.html
22. @everydaykanban Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective, and their weaknesses irrelevant. Peter Drucker
23. www.leankit.com Julia Wester | @everydaykanban | EverydayKanban.com