IHD20191223_chaos_business_communication.pdf

Transcript

1. 1 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ΧΦεͳϏδωενʔϜʹ͓͚Δ
   ԁ׈ͳίϛϡχέʔγϣϯͱ͸
2. 2 ৿ࢁ
   ༤و .PSJZBNB
   :VLJ © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . &OHJOFFS
   
   1+5
   -FBEFS 6*69
   %FTJHOFS ৽֞
   ܓޛ ೥ΞτϥΤʹΤϯδχΞͱͯ͠ೖࣾɻೖࣾޙɺ ʮస৬αΠτ(SFFOʯͷاըɾ։ൃʹܞΘΔɻ
   ೖࣾ ೥໨͔ΒಉࣾͷܦӦϝϯόʔͱͯ͠ɺܦӦαΠυʹ΋ ܞΘΔɻ೥ΑΓɺ૊৫վળϓϥοτϑΥʔϜ ʮXFWPYʯΛ্ཱͪ͛ɺݱࡏ੹೚ऀΛ຿ΊΔɻ ೥ʹגࣜձࣾ%POVUT΁ͱೖࣾ͠ɺ೥ؒ
   4BB4
   αʔϏεͷӦۀ΍$4ʹैࣄɻ೥ΞτϥΤ΁ࢀ ըɻXFWPYͷ6*69σβΠϯΛ୲౰ "SBLBLJ
   ,FJHP
3. ੈքதͷਓʑΛັྃ͢ΔձࣾΛ૑Δ
4. ࢿຊۚ ԯ ສԁ גࣜձࣾΞτϥΤ ˞(SFBU
   1MBDF
   UP
   8PSLš
   *OTUJUVUF
   +BQBO
   ࣮ࢪʢैۀһʙ໊ͷ෦ʣ ԯԁ ࣌Ձ૯ֹ ࣾһ਺ ໊ ౦ূϚβʔζ্৔ ೥
   
   ݄ ೥
   
   ݄ ౦ূҰ෦ʹࢢ৔มߋ ࠃ಺ϥϯΩϯά ΞδΞϥϯΩϯά ೥൛ʮಇ͖͕͍ͷ͋Δձࣾʯ Ґ Ґ ΞτϥΤઃཱ ೥݄ ౦ূҰ෦্৔ɿ Ԋֵ ࣌఺ 4 ձࣾ֓ཁ
   © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d .
5. 5 1FPQMF
   5FDI
   $PNQBOZͱࣗࣾΛఆٛ ୯ͳΔ)3ྖҬͰ͸ͳ͘ ςΫϊϩδʔʹΑͬͯ
   ਓͷՄೳੑΛ֦͛ΔࣄۀΛ૑଄ νʔϜྗΛݺͼى͜͢
   ૊৫վળϓϥοτϑΥʔϜ ϏδωεΛՃ଎ͤ͞Δ
   ग़ձ͍ΛੜΈग़͢
   "*ϏδωεϚονϯάΞϓϦ ʮਓͱ૊৫Λݩؾʹ͢Δʯ
   ੒ޭใुܕٻਓϝσΟΞ ձࣾ֓ཁ
   
   #VTJOFTT © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d .
6. 6 ੈ ք த ͷ ਓ ʑ Λ ັ ྃ ͢ Δ ձ ࣾ Λ ૑ Δ ձࣾ֓ཁ
   
   "USBF
   *EFOUJUZ େ ੾ ͳ ਓ ʹ ތ Ε Δ ձ ࣾ Ͱ ͋ Γ ଓ ͚ Δ Ξ τ ϥ Τ ε λ ϯ μʔ υ ౰ࣄऀͱͯ͠ͷ֮ࣗࣗ෼ͱΞτϥΤͷॏͳΓ৴͡ΔՁ஋΁ͷ௅ઓ
   ͢΂ͯͷߦಈʹތΓΛ৴པ͠৴པ͞ΕΔ 7 * 4 * 0 / ໨ࢦ͢ཧ૝ 1 ) * - 0 4 0 1 ) : ܦӦ͢Δ্Ͱେ੾ͳߟ͑ํ 7 " - 6 & ࢥߟɾߦಈͷجຊతՁ஋؍ © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ҰਓҰਓ͕ΠΩΠΩͯ͠ಇ͖ଓ͚ΒΕΔঢ়ଶͰܦӦ͠ଓ͚Δ
7. 7 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ΧΦεͳϏδωενʔϜʹ͓͚Δ
   ԁ׈ͳίϛϡχέʔγϣϯͱ͸
8. 8 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . 
9. 9 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . #J[ %FW &OHJOFFS %FTJHOFS %BUB
   4DJFOUJTU 4BMFT $VTUPNFS
   4VDDFTT .BSLFUJOH .FEJB 8SJUFS ଟ༷ͳϩʔϧͷϝϯόʔͰߏ੒͞Ε͍ͯΔ
10. 10 ৬छͰݟΔ͜Ε·ͰͷXFWPYνʔϜͷมભ © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d .
11. 11 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ʜNPSF %FW
    ໊ %FW
    4BMFT
    ໊ %FW
    4BMFT
    $4
    ໊ %FW
    4BMFT
    $4
    NFEJB
    ໊ %FW
    4BMFT
    $4
    NFEJB
    ໊ %FW
    .BSLFUJOH
    
    4BMFT
    $4
    NFEJB
    ໊ $&
    %FW
    NFEJB
    ໊ αʔϏεͷ੒௕ʹ൐͏ίϛϡχέʔγϣϯύεͷ૿Ճ %FW
    .BSLFUJOH
    
    4BMFT
    $4
    NFEJB
    ໊ αʔϏε
    ϩʔϯν ݱࡏ ಋೖ਺ ˞Ҿ༻ݩɿIUUQTHFUMJHIUIPVTFDPNCMPHEFWFMPQJOHMFBEFSTUFBNHSPXTCJH ˞
12. 12 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ϑϥοτͳ૊৫ܗଶΏ͑
    ίϛϡχέʔγϣϯύε͕ΊͪΌͪ͘Όଟ͍ શϝϯόʔ͕ࣗ༝ʹ
    ίϛϡχέʔγϣϯΛऔΔ 4BMFT
    .BSLFUJOH $4 %FW %4 .FEJB νʔϜͷதͰ΋ࣗ༝ʹ
    ίϛϡχέʔγϣϯΛऔΔ
13. શϝϯόʔ͕ࣗ༝ʹ
    ίϛϡχέʔγϣϯΛऔΔ ϑϥοτͳ૊৫ܗଶΏ͑
    ίϛϡχέʔγϣϯύε͕ΊͪΌͪ͘Όଟ͍ શϝϯόʔ͕ࣗ༝ʹ
    ίϛϡχέʔγϣϯΛऔΔ 4BMFT
    .BSLFUJOH $4 %FW %4 .FEJB νʔϜͷதͰ΋ࣗ༝ʹ
    ίϛϡχέʔγϣϯΛऔΔ 13 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . Τϯήʔδϝϯτ͕ߴ͍··
    ͍͔ʹεέʔϧ͍͔͕ͤͯ͘͞ॏཁ
14. શϝϯόʔ͕ࣗ༝ʹ
    ίϛϡχέʔγϣϯΛऔΔ ϑϥοτͳ૊৫ܗଶΏ͑
    ίϛϡχέʔγϣϯύε͕ΊͪΌͪ͘Όଟ͍ શϝϯόʔ͕ࣗ༝ʹ
    ίϛϡχέʔγϣϯΛऔΔ 4BMFT
    .BSLFUJOH $4 %FW %4 .FEJB νʔϜͷதͰ΋ࣗ༝ʹ
    ίϛϡχέʔγϣϯΛऔΔ 14 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . 4P
    ΧΦεʂʂʂ
15. 15 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ͲΜͲΜ໾ׂ͕ࡉ෼Խ͍ͯ͘͠ɻ
    ໾ׂͷཚཱԽɻ ΈΜͳΦϨΦϨͷཧ૝Λܝ͛Δɻ
    ཧ૝ͷཚཱԽɻ ΈΜͳ͕υϯυϯݱ৔Ͱ޻෉Λ͢Δɻ
    ஌ݟͷཚཱԽɻ
16. 16 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ͲΜͲΜ໾ׂ͕ࡉ෼Խ͍ͯ͘͠ɻ ໾ׂͷཚཱԽɻ ϝϯόʔؒͷࢧԉ͕ܽ೗
17. 17 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ڞ௨ݴޠΛ࡞Δ ˞ը૾ɿBNB[PO͔ΒҾ༻ ˞ ϑϨʔϜΛڞ༗͠
    ΠϝʔδΛ߹ΘͤΔίτͰٞ࿦Λԁ׈ʹ
18. 18 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ڞ௨ݴޠΛ࡞Δ ໾ׂͷݟ͑ΔԽʂ ˞ը૾ɿBNB[PO͔ΒҾ༻ ˞ ϑϨʔϜΛڞ༗͠
    ΠϝʔδΛ߹ΘͤΔίτͰٞ࿦Λԁ׈ʹ ໾ׂΛՄࢹԽͨ͠ਤΛ࡞੒͢ΔίτͰ
    ࿈ܞΛͱΓ΍͘͢ ˞ը૾͸ڞ༗ͷࡍͷΠϝʔδͰ͢
19. 19 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ࣄۀઓུ΁ͷೲಘײ ΈΜͳΦϨΦϨͷཧ૝Λܝ͛Δ
    ཧ૝ͷཚཱԽ
20. 20 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ͜Ε͔ΒͷϓϩμΫτ͸
    4.#ʹدͤΔ΂͖ͩʂʂ νʔϜָ͕͘͠࢖͑Δ
    ػೳΛ࡞Γ͍ͨΑͶʂ ૣ͘ϨϙʔτػೳΛ
    ࡞Βͳ͍ͱͩΊͩʂʂ ෼ੳը໘Λ࡞ΓࠐΜͰ
    ͍͘͜ͱ͕ਖ਼ղͩʂ
21. 21 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . WJTPOͷ۩ମԽ WJTJPOΛΑΓৄࡉʹจݴԽ͢Δ͜ͱͰ
    ॏࢹ͢Δ࣠Λ໌֬ʹ
22. 22 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . WJTPOͷ۩ମԽ 0,3ͷಋೖ WJTJPOΛΑΓৄࡉʹจݴԽ͢Δ͜ͱͰ
    ॏࢹ͢Δ࣠Λ໌֬ʹ ໨ඪΛՄࢹԽ͠ɺڞ༗͢Δ͜ͱͰ
    औΓ૊Ή࣠ΛఆΊΔ ':`T
    2
    0 ,3 ,3 ,3 NFNCFS NFNCFS NFNCFS ˞ը૾͸ڞ༗ͷࡍͷΠϝʔδͰ͢
23. 23 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ΈΜͳ͕υϯυϯݱ৔Ͱ޻෉Λ͢Δ ஌ݟͷཚཱԽ ୡ੒ײͷείΞ
24. 24 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . XFWPY্ͰΤϯήʔδϝϯτΛ্͛Δվળ߲໨ͱͯ͠΋ग़ͯ͘Δ࢝຤
25. 25 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ίϛϡχέʔγϣϯͷ࠶ઃܭ ఆظతͳνʔϜͰͷৼΓฦΓ ಺ল΍ϑΟʔυόοΫͷֻ͚߹͍͕ى͖΍͍͢ঢ়گΛੜΈɺୡ੒ײΛײ͡ΔػձΛ૿΍͢
26. 26 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ݱࡏͷ૯߹తͳΤϯήʔδϝϯτͷঢ়گ͸ʜ
27. 27 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ·ͨԼ͕Γ࢝ΊΔͷ͔ɾɾɾɾ ࣍ͷϑΣʔζ͸
    ͲΜͳ՝୊͕ग़ͯ͘Δͷ͔
28. 28 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . શͯʹ͓͍ͯɹɹɹɹɹɹ͸ଘࡏ͠ͳ͍͕ Λߟ͑ɺৗʹखΛଧͪଓ͚Δ͜ͱ͕େࣄ ਖ਼͍͠)PX ɾࠓԿ͕՝୊ͳͷ͔
    ɾͲ͏͍͏ίϛϡχέʔγϣϯ͕ඞཁͳͷ͔
29. 29 σβΠφʔͱͯ͠ͷίϥϘͱ͸ʁ © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d .
30. 30 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . #J[ %FW &OHJOFFS %FTJHOFS %BUB
    4DJFOUJTU 4BMFT $VTUPNFS
    4VDDFTT .BSLFUJOH .FEJB 8SJUFS
31. .FEJB 8SJUFS #J[ %FW &OHJOFFS %FTJHOFS %BUB
    4DJFOUJTU 4BMFT $VTUPNFS
    4VDDFTT .BSLFUJOH 31 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ίϥϘ͢Δ৬छ͕ଟذʹ౉Δ
32. 32 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . #J[ %FW &OHJOFFS %FTJHOFS %BUB
    4DJFOUJTU 4BMFT $VTUPNFS
    4VDDFTT .BSLFUJOH 
     ᷈YYYY dddddd BBBBBB ͋͋͋͋ .FEJB 8SJUFS ςΩετ
33. #J[ %FW dddddd .FEJB 8SJUFS ςΩετ &OHJOFFS %FTJHOFS %BUB
    4DJFOUJTU 4BMFT $VTUPNFS
    4VDDFTT .BSLFUJOH 
     ᷈YYYY BBBBBB ͋͋͋͋ ೔ࠒ࢖͏ڞ௨ݴޠ΍ݟ͍ͯΔࢹ఺͸
    গ͠ҧ͏ʜ 33 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d .
34. 34 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d .
35. 35 ର࿩͔Βੜ·ΕΔίϥϘϨʔγϣϯ © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d .
36. 36 ର࿩͔Βੜ·ΕΔίϥϘϨʔγϣϯ © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ͦΕͧΕͷνʔϜ͕
    ͲΜͳ໨ඪΛ௥͍ͬͯΔͷ͔ ͳΜͨΊʹ
    ΍Ζ͏ͱ͍ͯ͠Δ͜ͱͳͷ͔ ݸʑਓͷͲΜͳՁ஋؍͔Β
    ൃͤΒΕ͍ͯΔݴ༿ͳͷ͔ ݸʑਓͷͲΜͳࢤ޲ੑ͔Β
    ൃͤΒΕ͍ͯΔݴ༿ͳͷ͔
37. 37 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ίτ΁޲ͨ͘Ίʹ͓ޓ͍Λ஌Δ
38. 38 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . νʔϜͷՁ஋؍Λ୳Δ
    XFWPY
    WBMVFT
    DBSEͷ
    εεϝ
39. νʔϜྗΛݺͼى͜͢
    ૊৫վળϓϥοτϑΥʔϜ αʔϕΠʹΑͬͯɺ૊৫ঢ়گ Λ೺Ѳɻ໰୊఺ΛՄࢹԽ͢Δ ͜ͱͰੜ࢈ੑͷ޲্ͱୀ৬๷ ࢭ΁ɻ૊৫վળΛ௨ͯ͡ΑΓ ྑ͍࿑ಇ؀ڥͱνʔϜϫʔΫ ৢ੒Λैۀһ΁ఏڙɻ ೔ຊͷاۀʹνʔϜྗΛ 39 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . νʔϜঢ়گΛՄࢹԽ͠
    ଧͪख͕ଧͪ΍͍͢ঢ়گΛͭ͘Δ
40. 40 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ޓ ͍ ͷ ϑ Υ ϩ ʔ ͕ ͳ ͍ ɺ ৘ ใ ڞ ༗ ͠ ͯ ΋ ແ ؔ ৺ ɻ ௜ ໧ ͕ Ή ͠ Ζ ৺ ஍ ྑ ͍ ɺ ਓ ͕ ू · ͬ ͨ ͩ ͚ ͷ ू ஂ ɻ ν ʔ Ϝ ͷ ྗ ʹ ؾ ͮ ͘ ऀ ͸ · ͩ ͍ ͳ ͍ ɻ Կ ͕ ͠ ͨ ͍ ͷ ʁ Կ ͕ େ ࣄ ͳ ͷ ʁ ؾ ʹ ͳ Δ ϝ ϯ ό ʔ ͕ ૿ ͑ ͯ ͍ ͘ ɻ · ͩ ޓ ͍ ʹ ϑ Υ ϩ ʔ ͸ ͠ ͳ ͍ ͕ ɺ ͢ Ͱ ʹ ν ʔ Ϝ ͕ ໨ ֮ Ί Δ ༧ ײ ͸ ͠ ࢝ Ί ͯ ͍ Δ ɻ ݙ ਎ త ͳ ϝ ϯ ό ʔ ͸ ν ʔ Ϝ ͷ ྗ Λ ݺ ͼ ى ͜ ͢ ͱ ͯ ΋ େ ࣄ ͳ ࠷ ॳ ͷ ͖ ͬ ͔ ͚ ɻ ͨ ͩ ͠ ɺ ϋ ϒ ʹ ͳ Δ ϝ ϯ ό ʔ ͕ ͍ ͳ ͍ ͱ ΋ ͷ ͝ ͱ ͸ ͳ ͔ ͳ ͔ લ ʹ ਐ · ͳ ͍ ɻ ࣍ ୈ ʹ ɺ ͦ Ε ͧ Ε ͷ ϝ ϯ ό ʔ ͕ ࣗ ൃ త ʹ ν ʔ Ϝ ʹ ؔ Θ Γ ग़ ͢ ɻ ྠ ʹ ೖ Β ͳ ͍ ϝ ϯ ό ʔ ͱ ͷ ি ಥ ΋ ૿ ͑ Δ ͕ ɺ ର ࿩ Λ ৗ ʹ ๨ Ε ͣ ʹ ɻ ͦ Ε ͸ ɺ ν ʔ Ϝ ֮ ੧ ࠷ ޙ ͷ ൶ ɻ ʮ Θ ͨ ͠ ͨ ͪ ͸ ɺ ν ʔ Ϝ ͩ ʂ ʯ શ һ ͕ ಉ ͡ ໨ ඪ Λ ௥ ͍ ͔ ͚ Ұ க ஂ ݁ ͠ ͯ ͍ Δ ɻ ͜ ͷ ν ʔ Ϝ Ͱ ੒ ͠ ਱ ͛ Δ ί τ ͕ ɺ ࢲ ͨ ͪ ʹ ͸ ͋ Δ Μ ͩ ɻ
41. 41 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ҒେͳϓϩμΫτ͸
    ҒେͳνʔϜ͔Βੜ·ΕΔ (PPEQBUDI͞Μ͢Έ·ͤΜ໊ݴ͓आΓ͠·ͨ͠স
42. 42 © 2 0 1 9 At r a e , I n c . A l l r i g h t s r e s e r v e d . ͝ਗ਼ௌ͋Γ͕ͱ͏͍͟͝·ͨ͠