In my company, Geno, we have used Connections since 2013. We think we ran the adaption process quite good, with a wide grade of involvement. The main goals were to have one platform for collaboration and information sharing, to move internal communication away from emails, and to have a solution with good integration between CRM and information system.
In presentations we usually focus on the good things (sometimes even with a lack of honesty…). Why not take a look on the other side of this – from the user’s perspective? So in this presentation, I will focus on the frustrations and the parts of Connections that haven’t lived up to expectations so far (of course with a wink in the eye 😉