What’s v.Next for Connections

You’ve already heard the high-level themes for the post v8 release of Connections. In this session, we’ll peel back the onion a little further as we share how the team is taking all of the many enhancement requests and suggestions for Connections and aligning them by feature and theme to ensure we will be able to best meet your needs for community management, engagement, and integration.

Rene Schimmer ( Product Manager for HCL Connections @HCL
Adam Gartenberg ( Director of Product Management @HCL)

Transcript

1. 1 Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com What’s v.Next for HCL Connections Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
2. 2 Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com HCL’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice and at HCL’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard HCL benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. René Schimmer Product Manager HCL Connections rene.schimmer@hcl.com Adam Gartenberg Product Manager HCL Connections adam.gartenberg@hcl.com
3. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com 3 HCL Connections Product Strategy Strengthen the Core Community Management • Lifecycle • Membership Engagement • Communication and Navigation • Updates and Notifications Apps & Integration • Added capabilities • HCL Ecosystem • 3rd party apps VNext Touchpoint Sidebar Highlights Invite Adoption and Engagement V6.5 Integration and Repeatable Success Tailored Experience MS Ecosystem Support PDF Export Partner-led Cloud (MSP) V7 Redesigned User Experience Design and Usability • Shared Navigation • Frustration-free Search • Convenient & Consistent • Ubiquitous Share V8 Subject to change
4. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com Promoting Your ideas 4
5. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com 5 HCL Connections Product Strategy Strengthen the Core VNext Lifecycle Every Community has a start- and an end-date. From Creation to Archival and ultimately Deletion, owners need to be in charge of their Community and how it is managed according to its current status. Members Community members are what drives the collaboration along a shared interest or intended outcome. Determining who needs to participate at what level and granting access and rights is the role of the Community owner. A UI that makes it easy to add, remove, organize, and notify group members is key to staying in control of who has privileges within the Community. Community Management Subject to change Community Management • Lifecycle • Membership Engagement • Communication and Navigation • Updates and Notifications Apps & Integration • Added capabilities • HCL Ecosystem • 3rd party apps
6. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com 6 HCL Connections Product Strategy Strengthen the Core VNext § Backup/Delete/Restore Content § Content Expiration and Archiving § Disable comments § Transfer Content Community Management - Lifecycle Subject to change Community Management • Lifecycle • Membership Engagement • Communication and Navigation • Updates and Notifications Apps & Integration • Added capabilities • HCL Ecosystem • 3rd party apps
7. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com 7 HCL Connections Product Strategy Strengthen the Core VNext § Access Rights § Add/Remove Community Members § Administration § Member Management Functionality § Membership Request § Sub-Community Membership Management Community Management - Membership Subject to change Community Management • Lifecycle • Membership Engagement • Communication and Navigation • Updates and Notifications Apps & Integration • Added capabilities • HCL Ecosystem • 3rd party apps
8. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com 8 HCL Connections Product Strategy Strengthen the Core VNext Communication and Navigation The Connections Engagement Center has played a key role in enabling customers to run Social Intranets based purely on Connections. We recognize the power of CEC and continue to enhance its capabilities. We also recognize that being able to easily navigate to related events, take follow-up action, and have clear navigation options throughout Connections will save users time and ensure they can quickly find content, updates, etc. Updates and Notifications An engaging experience rests on the quality and relevance of notifications end-users receive. Being pulled in and receiving the right information must be balanced with the right frequency and readability. Regardless whether the updates come in via your activity stream, newsletter, app notification or elsewhere. Better templates, concise and to-the-point updates, and more will keep your users engaged. Engagement Subject to change Community Management • Lifecycle • Membership Engagement • Communication and Navigation • Updates and Notifications Apps & Integration • Added capabilities • HCL Ecosystem • 3rd party apps
9. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com 9 HCL Connections Product Strategy Strengthen the Core VNext Connections Engagement Center (CEC) § General § Layout § Widget - Improvement § Widget – New Navigation § Bread Crumbs § Go to related event/follow-up action § Navigation components Engagement – Communication and Navigation Subject to change Community Management • Lifecycle • Membership Engagement • Communication and Navigation • Updates and Notifications Apps & Integration • Added capabilities • HCL Ecosystem • 3rd party apps
10. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com 10 HCL Connections Product Strategy Strengthen the Core Community Management • Lifecycle • Membership Engagement • Communication and Navigation • Updates and Notifications Apps & Integration • Added capabilities • HCL Ecosystem • 3rd party apps VNext Engagement – Updates and Notifications Subject to change § Administration § Notification preferences § Notification text, format, and link actions § Notification triggers § Notifications on mobile § Send email
11. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com 11 HCL Connections Product Strategy Strengthen the Core VNext Subject to change Added Capabilities Enhancing existing Connections apps to extend the integrated experience and reducing the need to maintain multiple best-of-breed services. HCL Ecosystem Further enhance and extend the integration points within the HCL ecosystem. Updated and tighter user flow with Sametime Meetings and Chat for example as well as additional and updated integrations with other DS offerings. 3rd Party Apps Extend integrations – both existing and new – to offer end-users more within their trusted Connections environment. Enhancing the MS Teams integration offers more capabilities, other chat and meeting tools broaden the ecosystem and help users extend their network again. Apps & Integration Community Management • Lifecycle • Membership Engagement • Communication and Navigation • Updates and Notifications Apps & Integration • Added capabilities • HCL Ecosystem • 3rd party apps
12. Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com 12 HCL Connections Product Strategy Strengthen the Core VNext Subject to change § App Integration - Files § App Integration - Mail § App Integration - Meetings § App Integration - Messaging § App Integration - Productivity Suite § Improve existing integration § Search Apps & Integration Community Management • Lifecycle • Membership Engagement • Communication and Navigation • Updates and Notifications Apps & Integration • Added capabilities • HCL Ecosystem • 3rd party apps
13. Copyright © 2020 HCL Technologies Limited | www.hcltechsw.com Plan your journey to vNext Plan your journey to vNext 13 1. Plan your upgrade to Connections v7 2. Deploy Component Pack 3. Explore Engagement Center Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com
14. 14 Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com https://www.hcltechsw.com/products/connections Copyright © 2021 HCL Technologies Limited | www.hcltechsw.com 14 Thank You