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Switchers: the Best customers for CX managers? (Keynote - Customer Experience Management Forum Sydney 2015)

Switchers: the Best customers for CX managers? (Keynote - Customer Experience Management Forum Sydney 2015)

08bd9d6e79fb444b491d201ab6f4ded9?s=128

Christian Lafrance

February 25, 2015
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Transcript

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  29. From The Re-Wired Group

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  34. From UserOnboard.com

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