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Barely Managing

Barely Managing

A talk about management in the software business, from someone who’s only been doing it for a year.

Matthew Bischoff

October 10, 2015
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  1. • Verbally embraces the customer with a five- star welcome

    and a fond farewell • Can orchestrate the store adventure in the best possible way • Understands customer needs and connects them to the right person at the right time • Provides every customer with a superior customer experience
  2. • You exude warmth, energy and charisma • You love

    meeting new people, you inspire them • You thrive on the unexpected • You get people, and people get you • You have a passion for customer service • You have a passion for Apple products • You nurture all budding technology crushes and lifelong Apple love affairs
  3. @mb

  4. “I think I'm just an editor, and I think every

    CEO is an editor. I think every leader in any company is an editor.” — Jack Dorsey
  5. Money is a resource. Time is a resource. Oil is

    a resource. An engineer is a person.
  6. “Don't ditch your natural personality when you have to lead.


    
 This is especially true of humor.” — Tony Braithwaite
  7. “Don't get caught up in thinking you need to know

    everything or always be right.” — Kristi McIver
  8. • You exude warmth, energy and charisma • You love

    meeting new people, you inspire them • You thrive on the unexpected • You get people, and people get you • You have a passion for customer service • You have a passion for Apple products • You nurture all budding technology crushes and lifelong Apple love affairs
  9. • You exude warmth, energy and charisma • You love

    people, you inspire them • You thrive on the unexpected • You get people, and people get you • You have a passion for service • You have a passion for the product • You nurture all budding technology crushes and lifelong software love affairs