Meeting citizens expectations in digital service delivery

A live-drawn deck for the OECD Public Governance Symposium “Meeting citizen service delivery expectations in a digital age”, Paris, 12 November 2018.

1. Matti Schneider Transdisciplinary engineer Civic Tech / Independent @matti_sg / @matti_sg_fr Note: these slides were created live during the presentation, in reaction to the audience and round table interventions.