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Meeting citizens expectations in digital service delivery

Meeting citizens expectations in digital service delivery

A live-drawn deck for the OECD Public Governance Symposium “Meeting citizen service delivery expectations in a digital age”, Paris, 12 November 2018.

Matti Schneider

November 12, 2018
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  1. Matti Schneider
    Transdisciplinary engineer

    Civic Tech / Independent

    @matti_sg / @matti_sg_fr
    Note: these slides were created live during the presentation,
    in reaction to the audience and round table interventions.

    View full-size slide