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Meeting citizens expectations in digital service delivery

Meeting citizens expectations in digital service delivery

A live-drawn deck for the OECD Public Governance Symposium “Meeting citizen service delivery expectations in a digital age”, Paris, 12 November 2018.


Matti Schneider

November 12, 2018


  1. Matti Schneider Transdisciplinary engineer Civic Tech / Independent @matti_sg /

    @matti_sg_fr Note: these slides were created live during the presentation, in reaction to the audience and round table interventions.
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