standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured. And the duty of enforcing the adoption of standards and enforcing this cooperation rests with management alone.
slightest hesitation, that the science of handling pig-iron is so great that the man who is ... physically able to handle pig-iron and is sufﬁciently phlegmatic and stupid to choose this for his occupation is rarely able to comprehend the science of handling pig-iron.
that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management. A psychologist that possesses even a crude understanding of variation as will be learned in the experiment with the Red Beads could no longer participate in reﬁnement of a plan for ranking people.
the efforts of all components toward the aim of the system. The ﬁrst step is clariﬁcation: everyone in the organization must understand the aim of the system, and how to direct his efforts toward it. Everyone must understand the damage and loss to the whole organization from a team that seeks to become a selﬁsh, independent, proﬁt centre.