When Comcast acquired SKY Communications in 2018, there was sure to be an interest in teams working closely together on both sides in order to explore which products and services would work nicely together.
These explorations were driven largely by senior leadership and focused on big ticket, highly visible products and projects.
But when the DNS teams from the two companies came together last year, it was not because a senior leader asked them to connect. Instead, it was a love for DevOps! Two members of the SKY DNS team were invited to speak at Comcast's internal DevOps conference last year, and they were greeted by our Comcast DNS teams who were eager to work with them on a shared DNS Management System.
While the motivation to work together was evident, the distance and time difference between London and Philadelphia was not an easy obstacle to navigate. We decided to try using techniques from the "The Dojo Handbook" and the results were fantastic! We were amazed how, even as remote teams, we were able to benefit from immersion, micro-sprints, a working charter and constant feedback loops.
We are going to share our story on how these teams decided not to wait to be tapped by Senior Leadership in order to work together, the issues we overcame working internationally, and the success we achieved using the Dojo approach to coordinate.