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Intro to Usability Testing / UX for Developers @ Barcamp Bangkhen 8

Intro to Usability Testing / UX for Developers @ Barcamp Bangkhen 8

Intro to Usability Testing / UX for Developers @ Barcamp Bangkhen 8
- Heuristics Evaluation
- Guerrilla Testing
- Usability Testing

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Chayaporn Tantisukarom

November 26, 2017
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  1. Intro to Usability Testing UX for Developers Near - Developer

    at HUBBA Thailand UX Thailand Organizer @nearonline
  2. What is Usability Testing identify any usability problems, collect qualitative

    and quantitative data and determine the participant's satisfaction with the product. https://leantesting.com/10-tips-insightful-usability-testing/
  3. Test your code Then Test your user!!!

  4. Step 1 : Test yourself

  5. Heuristic Evaluation https://designmodo.com/usability-heuristic-evaluation/

  6. Pros & Cons Pros - Quick feedback - Early stage

    of design - Using with other Usability Testing Cons - Require knowledge and experience - Expensive for experts - Should use multiple experts - Few identify major issues
  7. Step 2 : Test your friends

  8. Guerrilla Testing

  9. Guerrilla Testing - 3-5 people - Your friends, teammates, colleagues

    - Random people on street, coffee shop, passby visitor - Give them some rewards
  10. Step 3 : Test your users

  11. Usability Testing - Prepare list of tasks to be done

    - Prioritize tasks - Define metrics (Success, time, error, satisfaction, Net Promoter Score) - Recruit your users - Let user read their tasks and do their job - Says ‘Don’t worry, you can’t do anything wrong. If something goes wrong, it my fault.’ - Tell your users to thinkaloud - Shut up! Don’t spoil! No hint! - Let your users fail
  12. Usability Testing - Make them feel comfortable - Remember you

    are testing your product, not users - ‘What do you think?’ - 30 minutes max - 3-5 users max
  13. None
  14. Tools for Usability Testing - Pen and paper - Lo-fi

    wireframes - Prototype - Observer - Record video or two-way mirror - Rewards
  15. Observer - Shut up! - Look and feel your users,

    how they interact, eyes, motion - 1-2 people max
  16. Don’t wait until your product is complete It’s too late!

  17. What next? - Know your problem earlier - Prioritize issues

    - Major issues first - Common issues are very important - Iteration
  18. Test today Die tomorrow

  19. www.facebook.com/UXThailand