この課題クローズしていいの? 〜CS でクローズされなかった課題の話〜 / backlog-cs-anti-pattern

3e77f9dbec6a87756d1dbdddab283aee?s=47 Nulab Inc.
September 26, 2017

この課題クローズしていいの? 〜CS でクローズされなかった課題の話〜 / backlog-cs-anti-pattern

2017年9月26日(火)に福岡で開催された、JBUG(Japan Backlog User Group)のミートアップ「JBUG #2-俺みたいになるな!Backlogのアンチパターン-」で、Backlogサポートエンジニアの漢がお話ししたプレゼンの資料です。

3e77f9dbec6a87756d1dbdddab283aee?s=128

Nulab Inc.

September 26, 2017
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  1. Copyright Nulab,inc. All Rights Reserved. ͜ͷ՝୊Ϋϩʔζ͍͍ͯ͠ͷ? ʙCS ͰΫϩʔζ͞Εͳ͔ͬͨ՝୊ͷ࿩ʙ

  2. Copyright Nulab,inc. All Rights Reserved. Copyright Nulab,inc. All Rights Reserved.

    ࣗݾ঺հ w ׽ԁڭ !.E@LO  w ࢓ࣄɿ$4ɾαϙʔτΤϯδχΞ w झຯɿ͵͔চ w ࠷ۙͷ͘͠͡Γɿதͷਓͳͷʹ5γϟπ๨Ε·ͨ͠
  3. Copyright Nulab,inc. All Rights Reserved.

  4. Copyright Nulab,inc. All Rights Reserved. 5JUMF5FYU ͢΂ͯͷνʔϜ͕࢖͑ΔϓϩδΣΫτ؅ཧπʔϧ ΞΠσΞΛܗʹ͢ΔϏδϡΞϧίϥϘϨʔγϣϯπʔϧ νʔϜϫʔΫͷͨΊͷϏδωεσΟεΧογϣϯπʔϧ

  5. Copyright Nulab,inc. All Rights Reserved. ೔ࠒ͘͠͡Γ͹͔Γͷ๻͕ Backlog ͷӡ༻Ͱ΍Β͔ͨ͠͠ ͘͡Γʹ͍͓ͭͯ࿩͠·͢

  6. Copyright Nulab,inc. All Rights Reserved. લஔ͖

  7. Copyright Nulab,inc. All Rights Reserved. ೔ʑͷ͘͠͡Γ

  8. Copyright Nulab,inc. All Rights Reserved. ͘͠͡Γ w $4ͷ͘͠͡Γ w #BDLMPHͷ͘͠͡Γ

    w Ϣʔβ ސ٬ ͷ͘͠͡Γ
  9. Copyright Nulab,inc. All Rights Reserved. $4ͷ͘͠͡Γ w ͘͠͡Δ͜ͱࣗମ͕໰୊ͩͱ͸ࢥΘͳ͍ w ࣍ʹࣦഊ͠ͳ͍ɺͨ͠ΒͲ͏͢Δ͔Λߟ͑Δ

    w ఆظతͳ;Γ͔͑Γɾٞ࿦͚ͭͮ͠Δ͜ͱ͕ඞཁ
  10. Copyright Nulab,inc. All Rights Reserved. #BDLMPHͷ͘͠͡Γ w ػೳͳͲͷ͔͍ͭʹ͘͞ɾཁ๬ w ػೳࣗମ͕͏·͘ಈ͔ͳ͍ɺෆ۩߹

    w ΞΫηεͰ͖ͳ͍
  11. Copyright Nulab,inc. All Rights Reserved. Ϣʔβͷ͘͠͡Γ w Ϣʔβ͸Կ͔ʹࠔͬͯ໰͍߹Θͤͯ͘Δ͸ͣ w Ϣʔβ͸໰͍߹ΘͤͷϓϩͰ͸ͳ͍

    w Ϣʔβͷ͘͠͡ΓΛϑΥϩʔ͢Δ͜ͱʹ$4ͷଘࡏҙ͕ٛ͋Δ
  12. Copyright Nulab,inc. All Rights Reserved. Backlog = ͘͠͡Γ؅ཧπʔϧ

  13. Copyright Nulab,inc. All Rights Reserved. ຊ୊

  14. Copyright Nulab,inc. All Rights Reserved. Ξϯνύλʔϯͱ͸ w ໨త w Ξϯνύλʔϯ

    w Ξϯνύλʔϯͷݟ͚ͭํ w ΞϯνύλʔϯΛ༻͍ͯ΋Α͍৔߹ w ղܾࡦ –ʰSQL ΞϯνύλʔϯʱΑΓ
  15. Ξϯνύλʔϯͱ͸ “௨ৗΞϯνύλʔϯͰ͋ΔͱࢥΘΕΔΞϓϩʔνͰ ΋ɺঢ়گʹΑͬͯ͸ͦΕ͕ద੾Ͱ͋Δ৔߹΍ɺଧͯΔ खͷͳ͔ͰҰ൪·͠ͳ΋ͷɺͱ͍͏৔߹͕͋Γ·͢” –ʰSQL ΞϯνύλʔϯʱΑΓҾ༻(Լઢ෦͸චऀ) “Ξϯνύλʔϯͱ͸ɺ໰୊ͷղܾΛҙਤ͠ͳ͕Β΋ɺ ͠͹͠͹ଞͷ໰୊Λੜͤͯ͡͞͠·͏΋ͷͳͷͰ͢”

  16. Copyright Nulab,inc. All Rights Reserved. ͜Ε͸՝୊ʹొ࿥ ͠ͳ͍͍ͯ͘΍

  17. Copyright Nulab,inc. All Rights Reserved. ର৅ͱͳΔ΋ͷ w ͖͋Β͔ͳఆܕۀ຿ w ࣗ෼Ұਓ͔ؔ͠Θͳ͍ۀ຿

    w ಉ྅΍্࢘ɾҕୗݩʹ஌ΒΕͨ͘ͳ͍ۀ຿
  18. Copyright Nulab,inc. All Rights Reserved. Ξϯνύλʔϯ w ʮϛεͨ͠ͷஏ͔͍͔ͣ͠Β՝୊Λొ࿥͠ͳ͍Ͱ͓͜͏ʯ w ʮ୭΋ؾ͍ͮͯͳ͍͔Β՝୊Λొ࿥͠ͳ͍Ͱ͓͜͏ʯ

    w ʮຖ݄΍͍ͬͯΔ࡞ۀ͔ͩΒ՝୊Λొ࿥͠ͳ͍Ͱ͓͜͏ʯ
  19. Copyright Nulab,inc. All Rights Reserved. Ͱ͸ɺͲ͏͢Δ w Ͱ͖Δ͚ͩ՝୊ʹ͋͛Α͏ w ਓʹΈΒΕͨ͘ͳ͍ͷ͸ઐ༻ͷϓϩδΣΫτΛͭ͘Δ

    w ·ΘΓͷਓͷ՝୊ʹٙ໰Λ΋ͬͨΒฉ͜͏ w ՝୊Λొ࿥ͨ͠ਓΛ੹Ίͳ͍
  20. Copyright Nulab,inc. All Rights Reserved. ͜ͷ՝୊Ϋϩʔζͯ͠ ͍͍ͷ?

  21. Copyright Nulab,inc. All Rights Reserved. ର৅ͱͳΔ΋ͷ w ΰʔϧ ໨తɾ໨ඪ ͕ݟ͑ͳ͍՝୊

    w ࣗ෼ͨͪͰ͸ղܾͰ͖ͳ͍՝୊ w ଞͷνʔϜͷॿ͚͕ඞཁͳ՝୊
  22. Copyright Nulab,inc. All Rights Reserved. Ξϯνύλʔϯ w ʮ͍͔ͭΘ͔Βͳ͍͚Ͳɺ๨ΕͨΒࠔΔ͔ΒΫϩʔζ͠ͳ͍ʯ w ʮ͍͔ͭΘ͔Βͳ͍͚ͲɺޙͰઈରݟΔ͔ΒΫϩʔζ͠ͳ͍ʯ

    w ʮ͍͔ͭΘ͔Βͳ͍͚Ͳɺ SZʯ
  23. Copyright Nulab,inc. All Rights Reserved. Ͱ͸ɺͲ͏͢Δ w ਌ࢠ՝୊ʹͯ͠ৄࡉΛࢠ՝୊ʹࡉ͔͘ॻ͘ w ʮରԠ͠ͳ͍ʯͰΫϩʔζ͢Δ༐ؾΛ΋ͭ

    w ΰʔϧ͕૝૾Ͱ͖ΔαΠζͷ՝୊ʹม͑Δ
  24. Copyright Nulab,inc. All Rights Reserved. ۩ମతʹىͬͨ͜͜ͱ w ใࠂΛ͍͍ͨͩͨ#BDLMPHͷෆ۩߹मਖ਼ใࠂΛ͢΂͖ w ෆ۩߹Λमਖ਼͢ΔνʔϜ͕ରԠΛ׬ྃ͢Δ·ͰΫϩʔζ͠ͳ͍

    w ͦͷ݁Ռɺ՝୊͕૿͑͗ͯ͢؅ཧͰ͖ͳ͍
  25. Copyright Nulab,inc. All Rights Reserved. ࣮ࡍ͸ w ෆ۩߹ΛଞνʔϜʹΘͨ͢ͱ$4͸Կ΋͢Δ͜ͱ͸ͳ͔ͬͨ w $4ͱ͠͸मਖ਼ޙͷࣾ಺௨஌͕͋Ε͹Α͔ͬͨ

    w ௨஌Λ΋Β͑Δମ੍͕Ͱ͖Ε͹ɺ؅ཧͷ੹೚ΛҠৡͰ͖ͨ
  26. Copyright Nulab,inc. All Rights Reserved. όϯβʔΠ

  27. Copyright Nulab,inc. All Rights Reserved. ࣮͸2೥લͷ࿩Ͱɺɺ

  28. Copyright Nulab,inc. All Rights Reserved. ࠓ͜Μͳؾ࣋ͪ

  29. Copyright Nulab,inc. All Rights Reserved. ਓ਺ͷਪҠ

  30. Copyright Nulab,inc. All Rights Reserved. ͜ΕৗࣝͩΑͶ

  31. Copyright Nulab,inc. All Rights Reserved. ର৅ͱͳΔ΋ͷ w ৽͍͠ϝϯόʔ΁ͷ఻ୡ w ࣗ෼ͷܦݧͷ୨্͛

    w ৽͍͜͠ͱʹ௅ઓ͍ͨ͠ཉٻ
  32. Copyright Nulab,inc. All Rights Reserved. Ξϯνύλʔϯ w ʮ௨ৗۀ຿͕ଟͯ͘ڭҭͷ͕࣌ؒແ͍ʯ w ʮ͜Ε͘Β͍ݴΘͳͯ͘΋Θ͔Δʯ

    w ʮաڈͷ՝୊ݟͯɾௐ΂ͯʯ
  33. Copyright Nulab,inc. All Rights Reserved. Ͱ͸ɺͲ͏͢Δ w ຖ೔ͷϛʔςΟϯάͰঢ়گڞ༗͢Δ w ຖिͷ;Γ͔͑ΓϛʔςΟϯάΛ͢Δ

    w ࠔͬͨΒ௚઀࿩͢ɺ࿩ͤΔΑ͏ʹ͢Δ
  34. Copyright Nulab,inc. All Rights Reserved. ͱ͍͏ͱ͜ΖͰɺ ࣮͸·ͩಓ൒͹

  35. Copyright Nulab,inc. All Rights Reserved. ࣮ࡍɺࠓ΍͍ͬͯΔ͜ͱ͕ Ξϯνύλʔϯ͔΋͠Εͳ͍Θ͚Ͱ

  36. Copyright Nulab,inc. All Rights Reserved. Let’s ͘͠͡Γ!

  37. Copyright Nulab,inc. All Rights Reserved. ·ͱΊ w ໎ͬͨΒ՝୊ʹ͋͛Δ w ʮ͍͔ͭʯ΍Ζ͏ͷ՝୊͸ߟ͑ͳ͓ͨ͠ํ͕͍͍͔΋

    w #BDLMPH͚ͩʹཔΒͣɺ௚઀఻͑ͯΏ͜͏ w ͘͠͡ΓΛڪΕͳ͍
  38. Copyright Nulab,inc. All Rights Reserved. ͝੩ௌ͋Γ͕ͱ͏ ͍͟͝·ͨ͠ɻ