you off? What is best practice Meet Staff Where possible – understand as-is! Aim: Try to leave the meeting with some idea of a solution for the client and the client having confidence that you are the person to do it. 90 PC Client Proposal Generate scope of work with fixed process 60 PC Sign Off / Agreement Proposal is signed. 1 PC Client Project Implementation Stage Description Duration (Mins) Who is involved?
to define exist process/ What are the problems? What is the Root Cause? 5 Whys / RCA! 8 wastes and inefficiencies 120 PC Client & Team Create Project Plan Who/ What / When / Where & How / Why What is best practice? What are existing systems? What needs to change? (Needs to be written down) May need to talk to IT provider and other stakeholders. Research into systems Will include TO-BE and step to get there 240 PC To-Be & Delivery Presentation Recommend the solution and show them. 120 Pc Client & Team Course Correction if Required Implementation Development of solution 2400 PC