HR-Tech Meetup: Seeing through the eyes of candidates

2ace9f219456a7b779f21d2cbb37e5c2?s=47 Potentialpark
February 07, 2018

HR-Tech Meetup: Seeing through the eyes of candidates

A discussion topic for the HR-Tech Meetup in Stockholm, Feb 7 2018.

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Potentialpark

February 07, 2018
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Transcript

  1. Seeing through the eyes of the candidate - User Experience

    in HR
  2. © Potentialpark 2017 2 What experience did you make?

  3. © Potentialpark 2017 3 Applying through a Career Page Candidates

    experiencing no frustrations 2% - 9%
  4. © Potentialpark 2017 4 Applying through a Career Page Candidates

    experiencing frustrations 91%-98%
  5. © Potentialpark 2017 5 Frustrations when applying •  58% Unclear

    of what happens with my application •  37% Don’t know how long it will take •  24% Don’t know which documents are needed •  35% Takes too much time •  22% Experience technical problems •  27% Too many irrelevant documents •  8-9 days Expectations to hearing back Before applying During applying Before/After applying
  6. © Potentialpark 2017 6 Seeing through the eyes of your

    candidate
  7. © Potentialpark 2017 7 Conclusions •  Understanding candidate experience • 

    Improving candidate experience •  Designing candidate experience
  8. © Potentialpark 2017 8 Improving the candidate’s experience

  9. © Potentialpark 2017 9 Thank you! Discussion: User Experience Testing

    •  Have you used User Experience Testing before? •  What form of testing? How did you do it? •  What did it help you with?
  10. Market Research Company Focusing on Talent Communication since 2002 Operating

    globally from Stockholm, Sweden Cornelia Körber Head of Products & Services cornelia.koerber@potentialpark.com