Are UXperienced? [edUi Conference ed.]

Transcript

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   ARE 
 UXPERIENCED? ROBIN SMAIL RENEGADE ELEMENT F I R

   E B RA N D #EDUI_RUX EDUI CONFERENCE RICHMOND, VA NOVEMBER 2013
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   • OUTSPOKEN • USER EXPERIENCE • TECHNOLOGIST • GENERALIST •

   BROWNCOAT
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   YOU ARE 
 NOT YOUR USER.

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   WHAT IS 
 UX?

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    WHAT IS 
 UX?

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    WHAT IS 
 USER EXPERIENCE?

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    IT’S ABOUT HAVING 
 EMPATHY

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    ! MADE THEM FEEL. ! ! — MAYA ANGELOU PEOPLE

    WILL FORGET WHAT YOU SAID, AND WHAT YOU DID, BUT THEY WILL NEVER FORGET THE WAY YOU
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    ! POSITIVE RELATIONSHIP BETWEEN HUMANS AND TECHNOLOGY. ! ! —

    MITCH STEIN WE HAVE RELATIONSHIPS WITH OUR TECHNOLOGY. USER EXPERIENCE IS MORE THAN JUST AESTHETICS. IT PROMOTES A
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    EXPL AIN IT 
 OLD SKOOL ! CONTEXT IS KEY

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    ! — STEVE FISHER

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    EXPL AIN IT 
 HIT THE ROAD ! SEE IT

    FOR YOURSELF
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    SHOW AND TELL? NO. 
 SHOW AND ASK. !

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    HAVE A REPEATABLE 
 PROCESS !

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    ! ! ! — MAILCHIMP

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    ! ! ! — MAILCHIMP

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    CREATE YOUR SUCCESS USER INTERVIEWS PERSONAS USER STORIES WIREFRAMES MOCKUPS

    L AUNCH AN ITERATION
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    EVEN WHEN IT’S DONE 
 IT’S NOT DONE. !

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    5 THINGS TO DO COMMUNICATE WITHOUT USING A MOUSE HIT

    THE ROAD SHOW EARLY AND OFTEN MAKE IT A HABIT SHOW THE ONLY CONSTANT IS CHANGE ! ! ! — PATRICK NEEMAN
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    IMPORTANT TRAITS EMPATHY DIVERSE EXPERIENCES, INTERESTS ABILIT Y TO DEAL

    WITH UNCERTAINT Y PROFOUND L AZINESS BAL ANCE OF CONFIDENCE AND OPEN-MINDEDNESS
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    FAILURE ISN’T AN OPTION. IT’S A REQUIREMENT.

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    ! PART OF A TRIBE, TO CONTRIBUTE TO — AND

    TAKE FROM — A GROUP OF LIKE MINDED PEOPLE. ! ! ! — SETH GODIN ONE OF THE MOST POWERFUL OF OUR SURVIVAL MECHANISMS IS OUR NEED TO BE
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    ROBIN SMAIL RENEGADE ELEMENT F I R E B RA

    N D @ROBIN2GO ROBIN2GO.NET ROBIN2GO@GMAIL.COM