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Are UXperienced? [edUi Conference ed.]
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Robin Smail
November 04, 2013
Technology
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Are UXperienced? [edUi Conference ed.]
edUi Conference, November 2013
Robin Smail
November 04, 2013
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Transcript
ARE UXPERIENCED? ROBIN SMAIL RENEGADE ELEMENT F I R
E B RA N D #EDUI_RUX EDUI CONFERENCE RICHMOND, VA NOVEMBER 2013
• OUTSPOKEN • USER EXPERIENCE • TECHNOLOGIST • GENERALIST •
BROWNCOAT
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None
None
YOU ARE NOT YOUR USER.
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WHAT IS UX?
WHAT IS UX?
WHAT IS USER EXPERIENCE?
IT’S ABOUT HAVING EMPATHY
! MADE THEM FEEL. ! ! — MAYA ANGELOU PEOPLE
WILL FORGET WHAT YOU SAID, AND WHAT YOU DID, BUT THEY WILL NEVER FORGET THE WAY YOU
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! POSITIVE RELATIONSHIP BETWEEN HUMANS AND TECHNOLOGY. ! ! —
MITCH STEIN WE HAVE RELATIONSHIPS WITH OUR TECHNOLOGY. USER EXPERIENCE IS MORE THAN JUST AESTHETICS. IT PROMOTES A
EXPL AIN IT OLD SKOOL ! CONTEXT IS KEY
! — STEVE FISHER
EXPL AIN IT HIT THE ROAD ! SEE IT
FOR YOURSELF
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SHOW AND TELL? NO. SHOW AND ASK. !
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HAVE A REPEATABLE PROCESS !
! ! ! — MAILCHIMP
! ! ! — MAILCHIMP
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CREATE YOUR SUCCESS USER INTERVIEWS PERSONAS USER STORIES WIREFRAMES MOCKUPS
L AUNCH AN ITERATION
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EVEN WHEN IT’S DONE IT’S NOT DONE. !
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5 THINGS TO DO COMMUNICATE WITHOUT USING A MOUSE HIT
THE ROAD SHOW EARLY AND OFTEN MAKE IT A HABIT SHOW THE ONLY CONSTANT IS CHANGE ! ! ! — PATRICK NEEMAN
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IMPORTANT TRAITS EMPATHY DIVERSE EXPERIENCES, INTERESTS ABILIT Y TO DEAL
WITH UNCERTAINT Y PROFOUND L AZINESS BAL ANCE OF CONFIDENCE AND OPEN-MINDEDNESS
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FAILURE ISN’T AN OPTION. IT’S A REQUIREMENT.
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! PART OF A TRIBE, TO CONTRIBUTE TO — AND
TAKE FROM — A GROUP OF LIKE MINDED PEOPLE. ! ! ! — SETH GODIN ONE OF THE MOST POWERFUL OF OUR SURVIVAL MECHANISMS IS OUR NEED TO BE
ROBIN SMAIL RENEGADE ELEMENT F I R E B RA
N D @ROBIN2GO ROBIN2GO.NET
[email protected]