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Are UXperienced? [SUNYCUAD ed]

Are UXperienced? [SUNYCUAD ed]

Slidedeck from SUNYCUAD in Lake Placid, NY, June 2014.

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Robin Smail

June 05, 2014
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Transcript

  1. ARE 
 UXPERIENCED? ROBIN SMAIL RENEGADE ELEMENT LAKE PLACID, NY

    SUNYCUAD ADIRONDACK SUMMIT 5 JUNE 2014
  2. • OUTSPOKEN • USER EXPERIENCE • TECHNOLOGIST • GENERALIST •

    BROWNCOAT
  3. None
  4. None
  5. None
  6. YOU ARE 
 NOT YOUR USER.

  7. None
  8. None
  9. WHAT IS 
 UX?

  10. WHAT IS 
 UX?

  11. WHAT IS 
 USER EXPERIENCE?

  12. IT’S ABOUT HAVING 
 EMPATHY

  13. ! MADE THEM FEEL. ! ! — MAYA ANGELOU PEOPLE

    WILL FORGET WHAT YOU SAID, AND WHAT YOU DID, BUT THEY WILL NEVER FORGET THE WAY YOU
  14. None
  15. ! POSITIVE RELATIONSHIP BETWEEN HUMANS AND TECHNOLOGY. ! ! —

    MITCH STEIN WE HAVE RELATIONSHIPS WITH OUR TECHNOLOGY. USER EXPERIENCE IS MORE THAN JUST AESTHETICS. IT PROMOTES A
  16. EXPL AIN IT 
 OLD SKOOL ! CONTEXT IS KEY

  17. ! — STEVE FISHER

  18. EXPL AIN IT 
 HIT THE ROAD ! SEE IT

    FOR YOURSELF
  19. None
  20. SHOW AND TELL? NO. 
 SHOW AND ASK. !

  21. None
  22. CREATE YOUR SUCCESS USER INTERVIEWS PERSONAS USER STORIES WIREFRAMES MOCKUPS

    L AUNCH AN ITERATION
  23. ! ! ! — MAILCHIMP

  24. ! ! ! — MAILCHIMP

  25. None
  26. EVEN WHEN IT’S DONE 
 IT’S NOT DONE. !

  27. None
  28. OKAY. 
 NOW WHAT? !

  29. None
  30. 5 THINGS TO DO COMMUNICATE WITHOUT USING A MOUSE HIT

    THE ROAD SHOW EARLY AND OFTEN MAKE IT A HABIT SHOW THE ONLY CONSTANT IS CHANGE ! ! ! — PATRICK NEEMAN
  31. IMPORTANT TRAITS EMPATHY DIVERSE EXPERIENCES, INTERESTS ABILIT Y TO DEAL

    WITH UNCERTAINT Y PROFOUND L AZINESS BAL ANCE OF CONFIDENCE AND OPEN-MINDEDNESS
  32. None
  33. FAILURE ISN’T AN OPTION. IT’S A REQUIREMENT.

  34. ! PART OF A TRIBE, TO CONTRIBUTE TO — AND

    TAKE FROM — A GROUP OF LIKE MINDED PEOPLE. ! ! ! — SETH GODIN ONE OF THE MOST POWERFUL OF OUR SURVIVAL MECHANISMS IS OUR NEED TO BE
  35. None
  36. ROBIN SMAIL RENEGADE ELEMENT @ROBIN2GO ROBIN2GO.NET ROBIN2GO@GMAIL.COM