Are UXperienced? [SUNYCUAD ed]

Slidedeck from SUNYCUAD in Lake Placid, NY, June 2014.

Transcript

1. ARE 

   UXPERIENCED?
   ROBIN SMAIL
   RENEGADE ELEMENT
   LAKE PLACID, NY SUNYCUAD ADIRONDACK SUMMIT 5 JUNE 2014
   

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2. • OUTSPOKEN
   • USER EXPERIENCE
   • TECHNOLOGIST
   • GENERALIST
   • BROWNCOAT
   

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6. YOU ARE
   

   NOT
   YOUR USER.
   

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9. WHAT IS
   

   UX?
   

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10. WHAT IS
    

    UX?
    

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11. WHAT IS
    

    USER
    EXPERIENCE?
    

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12. IT’S ABOUT HAVING
    

    EMPATHY
    

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13. !
    MADE THEM FEEL.
    !
    !
    — MAYA ANGELOU
    PEOPLE WILL FORGET WHAT YOU SAID,
    AND WHAT YOU DID, BUT THEY WILL
    NEVER FORGET THE WAY YOU
    

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15. !
    POSITIVE
    RELATIONSHIP
    BETWEEN HUMANS AND TECHNOLOGY.
    !
    !
    — MITCH STEIN
    WE HAVE RELATIONSHIPS WITH OUR TECHNOLOGY.
    USER EXPERIENCE IS MORE THAN JUST AESTHETICS.
    IT PROMOTES A
    

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16. EXPL AIN IT
    

    OLD SKOOL
    !
    CONTEXT IS KEY
    

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17. !
    — STEVE FISHER
    

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18. EXPL AIN IT
    

    HIT THE ROAD
    !
    SEE IT FOR YOURSELF
    

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20. SHOW AND TELL? NO.
    

    SHOW AND ASK.
    !
    

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22. CREATE YOUR SUCCESS
    USER INTERVIEWS
    PERSONAS
    USER STORIES
    WIREFRAMES
    MOCKUPS
    L AUNCH AN ITERATION
    

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23. !
    !
    !
    — MAILCHIMP
    

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24. !
    !
    !
    — MAILCHIMP
    

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26. EVEN WHEN IT’S DONE
    

    IT’S NOT DONE.
    !
    

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28. OKAY.
    

    NOW WHAT?
    !
    

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30. 5 THINGS TO DO
    COMMUNICATE WITHOUT USING A MOUSE
    HIT THE ROAD
    SHOW EARLY AND OFTEN
    MAKE IT A HABIT
    SHOW THE ONLY CONSTANT IS CHANGE !
    !
    !
    — PATRICK NEEMAN
    

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31. IMPORTANT TRAITS
    EMPATHY
    DIVERSE EXPERIENCES, INTERESTS
    ABILIT Y TO DEAL WITH UNCERTAINT Y
    PROFOUND L AZINESS
    BAL ANCE OF CONFIDENCE AND
    OPEN-MINDEDNESS
    

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33. FAILURE
    ISN’T AN OPTION. IT’S A REQUIREMENT.
    

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34. !
    PART OF A TRIBE,
    TO CONTRIBUTE TO — AND TAKE FROM — A GROUP
    OF LIKE MINDED PEOPLE.
    !
    !
    !
    — SETH GODIN
    ONE OF THE MOST POWERFUL OF OUR SURVIVAL
    MECHANISMS IS OUR NEED TO BE
    

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36. ROBIN SMAIL
    RENEGADE ELEMENT
    @ROBIN2GO
    ROBIN2GO.NET
    ROBIN2GO@GMAIL.COM
    

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