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Towards Universal Dialog State Tracking
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August 28, 2019
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Towards Universal Dialog State Tracking
Scatter Lab Inc.
August 28, 2019
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Transcript
Towards Universal Dialogue State Tracking ഘ (ML Engineer, Pingpong)
Towards Universal Dialogue State Tracking Overview • “Towards Universal Dialogue
State Tracking” • Liliang Ren, Kaige Xie, Lu Chen and Kai Yu (Shanghai Jiao Tong University) • EMNLP 2018 Oral • Contributions • Dialogue State Trackingਸ ਤೠ “StateNet” ઁউ • DSTC2, WoZ datasetীࢲ state-of-the-art ࢿמ
1. Introduction Towards Universal Dialogue State Tracking, (Ren et al.,
2018)
Dialogue System 1. Introduction Natural Language Understanding (NLU) Dialogue Management
(DM) Natural Language Generation (NLG) Response Query
Dialogue System 1. Introduction Natural Language Understanding (NLU) Dialogue Management
(DM) Natural Language Generation (NLG) Response Query Dialogue Management (DM)
Dialogue Management 1. Introduction • DM ѱ 2о ࣌ਸ ыҊ
1. Dialogue State Tracking (DST) • അ ചо যڌѱ ൗ۞оҊ ח ঈ • Әө ചܳ ా೧ ࠁܳ ӝ߈ਵ۽ ࢚కܳ ҳೞҊ ਬ 2. Decision Making • അ ࢚కী ঌݏ ঘ࣌ਸ Policyী ٮۄ Ѿ
Dialogue State Tracking 1. Introduction • ച ࢚కܳ ୶ೞח NLP,
Dialogue ࠙ঠ ੋ ޙઁ • Task-oriented Dialogueܳ ۽ ೣ • ݾ = User Goalী ب׳ೞҊ Requestܳ ೧Ѿ೧ח Ѫ • Ex. ۨझషی ୶ୌਸ ਤೠ ച दझమ • ݾ = Userо ਗೞח ۨझషی ઑѤਸ ইղח Ѫ • DSTח ۠ Goalਸ ੜ ইоח ݒ ఢ݃ ഛੋೞח Ѫ
Dialogue State Tracking Challenge 2 (DSTC2) 1. Introduction • Target
Label = (act, slot, value) • act = {inform, request} • slot of inform = {food, pricerange, name, area} • food = {korean, chinese, japanese, french, halal, …} # 91ѐ • pricerange = {cheap, moderate, expensive} • name = {оѱ ܴ} # 113ѐ • area = {north, south, east, west, centre} • slot of request = slot of inform + {addr, phone, postcode, signature} • Evaluation Metric = (Joint) Accuracy
Limitations of Previous Works 1. Introduction • Slot Valuesо زਵ۽
߸ೞח ജ҃ীࢲ ੜ زೞ ঋ • ҙҟ ࠁ दझమী ࢜۽ Value(ۨझషی, ഐభ ١) ୶оؼ ࣻ • Slot ѐࣻী ࠺۹೧ࢲ ݽ؛ ۄఠ ӝо ழ • Slot݃ ݽ؛ਸ ݅ٞ • Hand-crafted Lexicon Featureܳ ӝ߈ਵ۽ ೣ • ী۞ , ࣘب ೞ
2. Method Towards Universal Dialogue State Tracking, (Ren et al.,
2018)
StateNet: A Universal Dialogue State Tracker 2. Method Utterance Machine
Act Slot Values for Slot Probability Distribution of Values
StateNet: A Universal Dialogue State Tracker 2. Method “ೠध જਸ
Ѫ эই” request(food) food {ೠध, ध, …} [ೠध: 0.8, ध: 0.1 …]
StateNet: A Universal Dialogue State Tracker 2. Method Contextual Modeling
Utterance Representation 2. Method • Multi-scale Receptors Layerܳ ా೧ n-gram
ӝ߈ repr ࢤࢿ = 1-gram, 2-gram, …, n-gram reprܳ Sumೠ Ѫ • K-gram Representation • kѐ ױਤ seq of wordsܳ ҳࢿೞח word vector • ਤ word vector ਸ ݽف concat • Concat ӝ߈ӝ ٸޙী kী ٮۄࢲ ߭ఠ ӡо ׳ۄઉࢲ Linear కਕࢲ ӡ ݏ
Machine Act Representation 2. Method • Machine Actח दझమ
ߊച ӝ߈ غח Dialogue Act • e.g., welcomemsg, request, canthelp, inform, offer ١ • ਤ ױয(pre-defined)ী ೧ࢲ Bag-of-words۽ അ • റ োਸ ਤ೧ Linear కਕࢲ ରਗਸ Utterance Representationҗ ݏ
Slot Information Decoding 2. Method • Slotী ೠ ࠁܳ ೣԋ
֍যષ • Slot ܴ ী ೠ pre-trained word embeddingਸ ഝਊ • द ରਗਸ ݏӝ ਤ೧ Linear క
Turn-level Feature Vector 2. Method • খࢲ ҳೠ Utterance, Machine
Act, Slotਸ ઙೠ Vector • Utterance৬ Machine Actח concatೞҊ Ӓ Ѿҗী Slotਸ point-wise multiplicationೣ • ୭ઙਵ۽ ҳೠ Turn-level Feature Vectorח LSTM Input ؽ
2-Norm Distance 2. Method • LSTM output, Context৬ Slotਸ
Ҋ۰ೠ reprਸ ҳೣ • ী ೧ࢲ оמೠ ݽٚ Valueٜҗ ਬࢎب(L2)ܳ ҳೣ • Ѿҗী ೧ࢲ Softmax ஂ೧ࢲ ୭ઙ Slotী ೠ Value Prediction • Slotী ೠ Valueо (ই) হਸ ࣻ ӝী “None”ਸ Value Setী ୶о • Әө җਸ п ఢ݃ ݽٚ Slot(inform)ী ೧ ೯ [ೠध: 0.8, ध: 0.1 …] {ೠध, ध, …} food Context
3. Experiments Towards Universal Dialogue State Tracking, (Ren et al.,
2018)
Performance: Joint Goal Accuracy 3. Experiments
Performance: Joint Goal Accuracy 3. Experiments • Parameter Sharing among
the Different Slots • োҳח Slot݃ ݽ؛ਸ ٜ݅חؘ ܳ ӓࠂ • Initialization with a Pre-trained Model • ೞա Slotী ೧ࢲ Pre-trainingਸ ೞҊ, Ѿҗ Weight۽ ݽٚ Slotী ೠ ݽ؛ਸ Initialization
Initialization with a Pre-trained Model 3. Experiments • Slot
foodী ೧ࢲ pre-trainingਸ ೮ਸ ٸ о જও • ܲ Slotী ࠺೧ foodо о য۵ӝ ٸޙী pre-trainingী ೠ ٙ о ѱ ইקө ୶ஏ • ੌઙ Weak Slotী ೠ Boosting ѐ֛ਵ۽ ࢤп೧ࠅ ࣻ (Ӓր ੜ ޅ ݏ୶ח Ѣ(Weakness)ী ೧ णਸ ט۰ࢲ ࢿמਸ ֫ੋ ࣅ = Boosting)
4. Conclusion Towards Universal Dialogue State Tracking, (Ren et al.,
2018)
Contributions 4. Conclusion • ݽ؛ٜ ೠ҅ܳ ӓࠂೞח StateNet ઁউ
• زਵ۽ Slot Valueо ߸ೡ ٸ ੜ زೞ ঋ • Slotী ٮܲ ѐ߹ ݽ؛۽ ੋೠ ۄఠ ন ૐо • Hand-crafted Lexicon Feature ࢎਊ • DSTC2, WoZ datasetী ೧ࢲ state-of-the-art ࢿמਸ ࠁ
хࢎפ✌ ୶о ޙ ژח ҾӘೠ ݶ ઁٚ ইې োۅ۽
োۅ ࣁਃ! ഘ (ML Engineer, Pingpong) Email.
[email protected]
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