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Keeping Everyone in the Loop - WPCampus 2018

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Avatar for Shawn Hooper Shawn Hooper
July 13, 2018
Technology
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Keeping Everyone in the Loop - WPCampus 2018

Avatar for Shawn Hooper

Shawn Hooper

July 13, 2018
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Transcript

  1. Keeping Everyone 
 in the Loop Keeping Stakeholders Informed Throughout

    the 
 Software Development Lifecycle Blog - shawnhooper.ca
 Twitter - @shawnhooper

  2. Actionable Conversations Blog - shawnhooper.ca
 Twitter - @shawnhooper 
 Habit

    Builder SaaS Product
 B2B
 Multilingual
 API First
 Lots of notifications via Email & SMS

  3. The Players Blog - shawnhooper.ca
 Twitter - @shawnhooper Sales &

    Marketing
 Technical Support & Account Management
 Legal
 Developers
 DevOps
 Translation Providers
 Documentation Team
 API Consumers
 B2B Partners
 End Users

  4. New Feature Phases Blog - shawnhooper.ca
 Twitter - @shawnhooper Concept

    Design Development Documentation & Training Launch

  5. Concept Blog - shawnhooper.ca
 Twitter - @shawnhooper Wireframes
 
 Sanity

    checking with a few others to make sure ideas make sense
 
 Financial Impact Analysis (if required) Personal Data Analysis (GDPR, EULA)

  6. Blog - shawnhooper.ca
 Twitter - @shawnhooper

  7. Design Blog - shawnhooper.ca
 Twitter - @shawnhooper Wireframes -> Graphic

    Design 
 Screenshots & Notes to JIRA Tickets and Confluence Pages 
 Don’t forget about other supporting systems

  8. Blog - shawnhooper.ca
 Twitter - @shawnhooper

  9. Blog - shawnhooper.ca
 Twitter - @shawnhooper

  10. Development Blog - shawnhooper.ca
 Twitter - @shawnhooper Wireframes over to

    Graphic Design
 
 Collecting Copy, Images, Video, ALT Tags, Transcripts, Email Notifications, SMS Messages, etc.
 
 Writing Feature Code & Tests Updating Test Data Generators
 Infrastructure Updates & CI/CD Updates
 
 Translation on Standby… 


  11. QA Blog - shawnhooper.ca
 Twitter - @shawnhooper Support and Limited

    Users testing in staging Translation Being Done in Parallel Load Testing & Security Testing 
 Able to go back to development if needed

  12. Documentation & Training Blog - shawnhooper.ca
 Twitter - @shawnhooper Change

    Log (Detailed) User Guides (Major Features) API Documentation Staff Training Sessions (Support, Sales, etc.) Canned Responses for Help Desk

  13. Blog - shawnhooper.ca
 Twitter - @shawnhooper

  14. Blog - shawnhooper.ca
 Twitter - @shawnhooper

  15. -2 Weeks Blog - shawnhooper.ca
 Twitter - @shawnhooper Site is

    in Staging (Ideally Code Frozen) 
 Documentation & Release Notes Sent to Partners and Support Team w/ Release Schedule

  16. Launch! Blog - shawnhooper.ca
 Twitter - @shawnhooper Site goes live

    (off-peak hours) 
 Updated Client-facing user guides published
 
 Support team replying and closing out bug tickets

  17. ShawnHooper.ca 
 Twitter: @ShawnHooper THANK YOU! Blog - shawnhooper.ca
 Twitter

    - @shawnhooper