Hello my name is Stephanie

My name is Stéphanie, for some reasons, some of you call me St�phanie, St?phanie, Stêphanie or Stéphanie. In a globalized diverse world where user travel and buy online, decisions about encoding, formats or characters you accept or refuse on your site and in your database will have more or less unpleasant consequences on human beings. I think it’s time you and me discuss encoding, diversity and user experience.

Transcript

1. @walterstephanie — Stéphanie Walter
2. St?phanie
3. St phanie
4. Stêphanie
5. Stéphanie
6. StŽphanie
7. Stéphanie, the little girl with sunflowers Icon made by Freepik For Flaticon
8. Thou shall not pass!
9. First name is invalid Last Name Walter First Name Stéphanie Bip bip bip I’m a robot
10. Let’s be clear: my first name is totally valid. I have a poem from my Mum to prove it!
11. Special characters are forbidden Last Name Walter First Name Stéphanie Weren’t the other characters not special enough?
12. Oops something is not right, please only use A-Z in your name Last Name Walter First Name Stéphanie A-Z, what about the rest of the alphabet?
13. Special characters are not allowed (a-z0-9, ‘_’ and spaces) Last Name Walter First Name Stéphanie Gni?????
15. English-only characters ??
16. CCccCOOMBO !!
17. Latin characters without accents??
18. Via dcousineau
19. Falsehoods Programmers Believe About Names
20. Typographic Glitches
21. - Bien sûr, dit le renard. Tu n'es encore pour moi qu'un petit garçon tout semblable à cent mille petits garçons. Et je n'ai pas besoin de toi. Et tu n'as pas besoin de moi non plus. Je ne suis pour toi qu'un renard semblable à cent mille renards. Mais, si tu m'apprivoises, nous aurons besoin l'un de l'autre. Tu seras pour moi unique au monde. Je serai pour toi unique au monde... - Je commence à comprendre, dit le petit prince. Il y a une fleur... je crois qu'elle m'a apprivoisé...
22. Via ManuelHu
24. Be careful with Subsetting
25. What happens when you let users enter content and display it?
26. Encoding, we have a problem
27. The private joke that made the forum laugh for 5 years
28. Jérôme, you can have emojis in the mail subject but we won’t display your é and ô. Via Jérôme
29. Bad encoding triggers a pavlovian reflex
30. "I think there's an encoding issue with your blog."
31. Fixed !
32. Impacts beyond web interfaces....
33. Stéé©ph©aLter User Experience does NOT stop after the validation of the shopping basket!
34. “Printers couldn’t accommodate these characters” Via Félix Saparelli WTF??
35. " We had the impression that they didn’t care if we missed our flight because it took them time to check the accent." AMÉLIE vs AMLIE
36. Via Jani Eväkallio
37. Let’s build an inclusive, multilingual web, together...
38. No!
39. “Be conservative in what you send, be liberal in what you accept”
40. Thank you :) stephaniewalter.design @WalterStephanie