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Hacking Product Intuition

Hacking Product Intuition

UX & Product Munich

Stephen M. Walker II

February 20, 2020
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  1. Hacking Product Intuition
    Stephen M. Walker II
    Head of Product, Freeletics
    February 20, 2020

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  2. SMWII
    Challenging and
    inspiring athletes
    around the world
    to become their
    greatest
    version…
    Freeletics

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  3. SMWII
    Designed
    products &
    teams at a
    few places

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  5. SMWII
    What is product intuition?

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  6. SMWII
    Mental shortcuts formed
    from understanding
    people– specifically their
    needs and behaviors.

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  7. SMWII
    How do you build
    your product intuition?

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  8. SMWII
    1. Talk to people
    2. Test ideas
    3. Review product use

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  9. SMWII
    How does intuition influence
    products over time?

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  10. SMWII

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  11. SMWII

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  12. SMWII
    Optimize for learning over
    building to gain speed.

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  13. SMWII
    Product Discovery
    Image Source
    ProductBoard.com

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  14. SMWII
    (Hacked) Product Discovery
    Illustration Source
    GV.com
    Problem
    Learn
    Insight
    Idea
    Prototype

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  15. SMWII
    (Hacked) Product Discovery
    Problem
    What problem
    are you trying
    to solve?
    Map
    What existing
    solutions exist?
    What do you
    believe?
    What are your
    questions?
    Research
    Talk to people
    about the problem
    and their solution
    to solving it.

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  16. SMWII
    Your job: craft questions
    and talk to people.

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  17. SMWII
    “Become
    world-class by
    asking good
    questions.”

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  18. SMWII
    Belief
    People expect and
    want to have a daily
    or weekly episode to
    listen to.
    Question
    How and when do
    you currently listen
    to podcasts?
    Reverse Engineer Your Beliefs

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  19. SMWII
    • Why (did you choose this service)
    • What (is the problem it’s solving for you)
    • How (do you use the service)
    • Who (told you about it)
    • Where (do you use the service)
    • When (do you use the service)
    • €€€ (is it expensive)

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  20. SMWII
    “There are no
    facts inside
    the building, so
    get outside”

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  21. SMWII
    One More Hack

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  22. SMWII
    Better inputs, better results.

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  23. Questions?

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