SMAC: The Key to Getting Traction with DevOps

My opening session from DevOpsDays Toronto 2014
A classic tl:dr for DevOps is the acronym CAMS: Culture, Automation, Measurement, Sharing. I argue this oversimplification is hurting adoption of and causing confusion around DevOps. My presentation is focused around presenting SMAC as acronym for both describing what DevOps is and the recipe for progression from mere familiarity to ingrained practice and change. I'll also introduce the lasting effect of implementation in my experience as a final C - Confidence - the real impact on the bottom line. Starting with culture is a non-starter, starting with sharing just works. The concepts presented align with stories I've seen such as The Phoenix Project and other case studies from HP and Etsy, and summarize personal experience with my own enterprise clients.

Transcript

1. #DevOpsDaysTO
   @steveElsewhere
   

   View Slide

2. DevOps the thing.
   

   View Slide

3. CAMS
   

   View Slide

4. • Culture
   • Automation
   • Measurement
   • Sharing
   A classic tl:dr for DevOps:
   

   View Slide

5. Oversimplification hurts
   adoption, and causes
   confusion around
   DevOps.
   

   View Slide

6. Everyone talks about
   Culture as the key to
   DevOps success.
   

   View Slide

7. Ok we’ll start with
   Culture then…
   

   View Slide

8. From which
   immediately follows:
   

   View Slide

9. Read tons of books
   and articles.
   

   View Slide

10. Nobody listens to the
    soapbox speeches.
    

    View Slide

11. DevOps is hard and
    nebulous. I’m hungry. My
    ankle hurts. Someone took my stapler…
    

    View Slide

12. You give up before
    you’ve even started.
    

    View Slide

13. What can you do?
    

    View Slide

14. Flip that $#!7 around.
    

    View Slide

15. SMAC
    

    View Slide

16. Start with sharing.
    

    View Slide

17. Let's start with
    sharing, and never
    stop.
    

    View Slide

18. Share.
    

    View Slide

19. • The idea of DevOps
    • Conversations
    • Frustration
    • Books
    • Articles
    • Meetups
    

    View Slide

20. Measure.
    

    View Slide

21. • Your current state
    • Your planned state
    • Your roadblocks
    • Your progress
    • Your failures
    

    View Slide

22. Automate.
    

    View Slide

23. • Your dev environment
    • Your notifications
    • Your test runs
    • Your QA
    • Your deployment
    • Distractions
    

    View Slide

24. Le Culture.
    then,
    

    View Slide

25. Culture grows out of
    all that progress.
    

    View Slide

26. Culture grows out of
    rituals.
    

    View Slide

27. Culture grows out of
    shared experiences.
    

    View Slide

28. Once you’re rolling…
    

    View Slide

29. The Three Ways
    

    View Slide

30. http://j.mp/devopsways
    • Systems Thinking
    • Amplify Feedback Loops
    • Culture of Continual Experimentation and Learning
    The Three Ways
    

    View Slide

31. The bonus round:
    

    View Slide

32. SMAC C
    ( )
    

    View Slide

33. The last C is
    Confidence.
    

    View Slide

34. Confidence is born from
    success of following and
    executing on the SMAC
    process.
    

    View Slide

35. Confidence breeds the
    trust that enables
    freedom and unhindered
    velocity.
    

    View Slide

36. Start with Sharing.
    

    View Slide

37. Let’s share.
    

    View Slide

38. DevOps lives and
    breathes by sharing.
    

    View Slide

39. This is me sharing =)
    

    View Slide

40. Comment, disagree, inform:
    @steveElsewhere
    

    View Slide

41. Thanks for reading!
    

    View Slide

42. @steveElsewhere
    #DevOpsDaysTO
    

    View Slide