Empowering Teams

Transcript

1. SVEN PETERS | TEAM ADVOCATE | @SVENPET
   Empowering Teams
   

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2. Jira Jira Core Jira Software Confluence
   Jira Service Desk
   Bitbucket Trello Statuspage Hipchat
   Sourcetree
   Fisheye Crucible Stride Crowd
   Bamboo
   

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3. TE M
   

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4. TE M
   

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5. Controlled Teams
   Autonomous Teams
   

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6. Controlled Teams
   Autonomous Teams
   

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7. autonomous
   &
   connected
   &
   guided
   TE M
   

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8. Teams - connected by values
   

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9. Build with heart and balance
   

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11. increase Revenue
    Lower costs
    Less Downtime
    Project X has to be finished
    Refactor to Microservices
    Automatic deployments
    Project Y is the most important one
    

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12. INCREASE REVENUE
    LOWER COSTS
    LESS DOWNTIME
    PROJECT X HAS TO BE FINISHED
    REFACTOR TO MICROSERVICES
    AUTOMATIC DEPLOYMENTS
    PROJECT Y IS THE MOST IMPORTANT ONE
    North Star
    

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13. Vision
    2 year plan
    

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14. What’s important
    Themes
    Vision
    2 year plan
    

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15. Themes
    Focus Areas How do we get there?
    What’s important
    2 year plan
    Vision
    

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16. Measure
    How success looks like?
    How do we get there?
    Vision
    Focus Areas
    Themes
    What’s important
    2 year plan
    

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17. Vision
    Themes
    Focus
    Measure
    

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18. Yearly
    Company
    vs Agile
    vs Team
    

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19. OKR
    Objective
    Key results
    

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20. Objective
    Project status on mobile
    Key result
    1000 daily user
    Score
    700 daily user
    0.7
    

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21. Stretch Quarterly Less is more
    OKR
    

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22. Make goals
    transparent
    for everyone
    

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23. Be the change you seek
    

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24. Don’t believe in lone genius Everyone has innovation in them
    Team sport
    Everyone has innovation in them Don’t believe in lone genius
    Team sport
    Don’t believe in lone genius Everyone has innovation in them
    Team sport
    Everyone has innovation in them Don’t believe in lone genius
    Team sport
    Don’t believe in lone genius Everyone has innovation in them
    Team sport
    Everyone has innovation in them Don’t believe in lone genius
    Team sport
    Everyone has innovation in them
    Team sport
    Everyone has innovation in them Don’t believe in lone genius
    Team sport
    Don’t believe in lone genius Everyone has innovation in them
    Team sport
    Everyone has innovation in them Don’t believe in lone genius
    Team sport
    Don’t believe in lone genius Everyone has innovation in them
    Team sport
    Everyone has innovation in them Don’t believe in lone genius
    Team sport
    Don’t believe in lone genius
    Culture of
    Innovation
    

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25. GLOBAL SHIP IT DAYS
    

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26. Planning
    Event
    Follow-up
    - BEFORE -
    - DURING -
    - AFTER -
    GLOBAL SHIP IT DAYS
    

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27. Planning
    Plan dates Announce 

    and tell stories
    Find your teams
    aka “Pitch it”
    - BEFORE -
    

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28. - DURING -
    Event
    Remember, 

    time is ticking
    Have fun Get energized—

    eat and drink!
    

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29. - AFTER -
    Follow-up
    Get onto a product
    roadmap—and plan for
    next ShipIt
    Presentations—
    give it all you got
    Voting, celebrations,
    and winners announced
    

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30. View Slide

31. Innovation week
    

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32. Open company, no bullshit
    

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34. Open
    Closed
    

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35. Your team
    space
    Company
    updates
    Personal
    pages
    

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36. Other projects
    Decisions Strategies
    Other team goals
    

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37. Open by default
    

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39. DECISIONS
    

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40. “TRUNK” DECISIONS
    DACI (Driver, Approver,

    Contributors, Informed)
    

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41. “TRUNK” DECISIONS
    Detailed exploration of
    options & implications
    

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42. or it didn’t happen
    Share it
    

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45. Passionate discussion
    

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46. Stop endless discussions
    Take it offline
    

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47. Play, as a team
    

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50. Service teams
    

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51. Need a monitor?
    Need a monitor?
    

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52. Need a new
    business card?
    

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53. Need to borrow
    a bike?
    * Amsterdam office problems
    

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54. Every team
    is a service team
    IT
    Marketing
    Finance
    PR
    Legal
    Development
    Design
    Events
    Workplace
    Operations
    

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55. Make services discoverable
    

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56. Report office work in
    Jira, let others know
    with sticky notes
    

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57. View Slide

58. Legal contract
    review? D.I.Y.
    

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62. Open arms
    Open arms
    

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63. Everything is new
    

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64. Having a
    Buddy
    

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65. Beer bike
    

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69. Welcome
    

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71. Don’t #@!% the customer
    

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72. Don’t forget the customer
    

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73. Emma
    William
    Don’t forget the customer
    

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74. Emma
    William
    Don’t forget the customer
    FAKE
    

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75. We use
    Personas
    

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77. This is your customer
    

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78. Reminds us who we build the software for
    

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79. Remind people
    

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82. Persona Cards
    

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83. Persona Cards
    

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84. Play some cards?
    

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85. You won’t forget your customer
    

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86. Argue with Personas
    

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87. Visualize stories for everyone
    

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88. Be
    Passionate
    about your software
    You spend 8 hours a day on it
    

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89. Your product
    

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90. Your code
    

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91. Engineering Values
    Have
    

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92. public boolean isTrue(boolean value) {
    if (value == true) {
    return true;
    } else {
    return false;
    }
    }
    

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93. Say ‘no’
    If you feel it will harm the code
    

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94. Don’t write crappy code
    

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95. $ 1M
    

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96. $0.05
    

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97. Stay in touch with users
    

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98. package com.miguelcatalan.materialsearchview;
    import android.app.Activity;
    import android.widget.ListView;
    import android.widget.RelativeLayout;
    import android.widget.TextView;
    import java.lang.reflect.Field;
    import java.util.List;
    /**
    * @author Miguel Catalan Bañuls
    */
    public class MaterialSearchView extends FrameLayout implements Filter.FilterListener {
    private MenuItem mMenuItem;
    private boolean mIsSearchOpen = false;
    public MaterialSearchView(Context context) {
    this(context, null);
    }
    public MaterialSearchView(Context context, AttributeSet attrs) {
    this(context, attrs, 0);
    @Override
    public void onTextChanged(CharSequence s, int start, int before, int count) {
    mUserQuery = s;
    startFilter(s);
    MaterialSearchView.this.onTextChanged(s);
    }
    }
    LOC: 32
    MyAwesomeClass
    

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99. One month later
    

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100. package com.miguelcatalan.materialsearchview;
     import android.app.Activity;
     import android.content.Context;
     import android.content.Intent;
     import android.content.pm.PackageManager;
     import android.content.pm.ResolveInfo;
     import android.content.res.TypedArray;
     import android.graphics.Rect;
     import android.graphics.drawable.Drawable;
     import android.os.Build;
     import android.os.Parcel;
     import android.os.Parcelable;
     import android.speech.RecognizerIntent;
     import android.text.Editable;
     import android.text.TextUtils;
     import android.text.TextWatcher;
     import android.util.AttributeSet;
     import android.util.Log;
     import android.view.KeyEvent;
     import android.view.LayoutInflater;
     import android.view.MenuItem;
     import android.view.View;
     import android.view.inputmethod.InputMethodManager;
     import android.widget.AdapterView;
     import android.widget.EditText;
     import android.widget.Filter;
     import android.widget.Filterable;
     import android.widget.FrameLayout;
     import android.widget.ImageButton;
     import android.widget.ListAdapter;
     import android.widget.ListView;
     import android.widget.RelativeLayout;
     import android.widget.TextView;
     import com.miguelcatalan.materialsearchview.utils.AnimationUtil;
     LOC: counting….
     MyAwesomeClass
     

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101. mSearchSrcTextView.setText(null);
     mSearchSrcTextView.requestFocus();
     if (animate) {
     AnimationUtil.fadeInView(mSearchLayout, AnimationUtil.ANIMATION_DURATION_MEDIUM, new AnimationUtil.AnimationListener() {
     @Override
     public boolean onAnimationStart(View view) {
     return false;
     }
     @Override
     public boolean onAnimationEnd(View view) {
     if (mSearchViewListener != null) {
     mSearchViewListener.onSearchViewShown();
     }
     return false;
     }
     @Override
     public boolean onAnimationCancel(View view) {
     return false;
     }
     });
     } else {
     mSearchLayout.setVisibility(VISIBLE);
     if (mSearchViewListener != null) {
     mSearchViewListener.onSearchViewShown();
     }
     }
     mIsSearchOpen = true;
     }
     /**
     * Close search view.
     */
     public void closeSearch() {
     LOC: 996
     MyAwesomeClass
     

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102. Leave it better than you found it
     

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103. for(int i=0;i< names.length;i++){
     if (zipFile.getEntry(name[i])!=null){
     return true;
     }
     }
     return false;
     

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104. return Arrays.stream(names).anyMatch
     (name -> zipFile.getEntry(name) != null);
     

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105. Scrollbar is a solution…
     

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106. Try and find better ways
     

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107. Primadonna
     

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109. Turn your passion into products
     

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110. Engineering Values
     Write down your
     so you can refer to them
     

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111. Don’t #@!% the customer
     

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112. 1 2 3 4 5 6 7 8 9 10
     0
     DETRACTORS PASSIVES PROMOTERS
     NPS
     

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113. NPS FEEDBACK
     Reliability Usability Functionality
     R U F
     

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114. 40,000
     Pieces of feedback
     

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115. Usability - 63%
     Reliability - 31%
     Functionality - 6%
     RUF’ing it!
     Bugs - 3%
     Editing - 6%
     Performance - 28%
     Navigation - 9%
     Complexity - 22%
     Content- 32%
     

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116. Tell everyone
     What bugs the customer
     

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117. Weekly email
     Are we improving?
     to every Atlassian
     

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118. Each atlassian gets
     different feedback
     Weekly email
     to every Atlassian
     

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119. autonomous
     &
     connected
     &
     guided
     TE M
     

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120. Your
     Team Way
     

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121. New Concept
     Some Guidance
     Ideas
     Feedback
     Your
     Team Way
     

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122. Teams - guided by practices
     

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123. THE PLAYBOOK
     40+ PLAYS TO GUIDE PROJECT TEAMS
     

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124. Align Leadership and Project teams
     

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126. Overview
     

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129. What concept will work for your users?
     

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130. Concept testing
     Paper Prototype User Sticker
     

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131. Concept testing
     

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132. The Plays
     

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133. THE PLAYBOOK
     40+ PLAYS TO GUIDE PROJECT TEAMS
     The Plays
     

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134. Team Playbook
     atlassian.com/team-playbook
     

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135. LEADERSHIP
     SERVICE
     PROJECT
     HEALTH MONITORS PLAYS
     Team Playbook
     atlassian.com/team-playbook
     

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136. LEADERSHIP
     SERVICE
     PROJECT
     HEALTH MONITORS PLAYS
     

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137. Team Health
     Full time owner
     Balanced team
     Shared understanding
     Value and Metrics
     Proof-of-concept
     One-pager
     Dependencies
     Velocity
     8 check points for better
     

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138. Tracking health… measuring at checkpoints
     

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139. Team Playbook
     atlassian.com/team-playbook
     

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140. autonomous
     &
     connected
     &
     guided
     TE M
     

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141. Q & A
     

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142. Thank you!
     

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