Empowering Teams

Transcript

1. SVEN PETERS | TEAM ADVOCATE | @SVENPET Empowering Teams
2. Jira Jira Core Jira Software Confluence Jira Service Desk Bitbucket Trello Statuspage Hipchat Sourcetree Fisheye Crucible Stride Crowd Bamboo
3. TE M
4. TE M
5. Controlled Teams Autonomous Teams
6. Controlled Teams Autonomous Teams
7. autonomous & connected & guided TE M
8. Teams - connected by values
9. Build with heart and balance
11. increase Revenue Lower costs Less Downtime Project X has to be finished Refactor to Microservices Automatic deployments Project Y is the most important one
12. INCREASE REVENUE LOWER COSTS LESS DOWNTIME PROJECT X HAS TO BE FINISHED REFACTOR TO MICROSERVICES AUTOMATIC DEPLOYMENTS PROJECT Y IS THE MOST IMPORTANT ONE North Star
13. Vision 2 year plan
14. What’s important Themes Vision 2 year plan
15. Themes Focus Areas How do we get there? What’s important 2 year plan Vision
16. Measure How success looks like? How do we get there? Vision Focus Areas Themes What’s important 2 year plan
17. Vision Themes Focus Measure
18. Yearly Company vs Agile vs Team
19. OKR Objective Key results
20. Objective Project status on mobile Key result 1000 daily user Score 700 daily user 0.7
21. Stretch Quarterly Less is more OKR
22. Make goals transparent for everyone
23. Be the change you seek
24. Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Culture of Innovation
25. GLOBAL SHIP IT DAYS
26. Planning Event Follow-up - BEFORE - - DURING - - AFTER - GLOBAL SHIP IT DAYS
27. Planning Plan dates Announce 
 and tell stories Find your teams aka “Pitch it” - BEFORE -
28. - DURING - Event Remember, 
 time is ticking Have fun Get energized—
 eat and drink!
29. - AFTER - Follow-up Get onto a product roadmap—and plan for next ShipIt Presentations— give it all you got Voting, celebrations, and winners announced
31. Innovation week
32. Open company, no bullshit
34. Open Closed
35. Your team space Company updates Personal pages
36. Other projects Decisions Strategies Other team goals
37. Open by default
39. DECISIONS
40. “TRUNK” DECISIONS DACI (Driver, Approver,
 Contributors, Informed)
41. “TRUNK” DECISIONS Detailed exploration of options & implications
42. or it didn’t happen Share it
45. Passionate discussion
46. Stop endless discussions Take it offline
47. Play, as a team
50. Service teams
51. Need a monitor? Need a monitor?
52. Need a new business card?
53. Need to borrow a bike? * Amsterdam office problems
54. Every team is a service team IT Marketing Finance PR Legal Development Design Events Workplace Operations
55. Make services discoverable
56. Report office work in Jira, let others know with sticky notes
58. Legal contract review? D.I.Y.
62. Open arms Open arms
63. Everything is new
64. Having a Buddy
65. Beer bike
69. Welcome
71. Don’t #@!% the customer
72. Don’t forget the customer
73. Emma William Don’t forget the customer
74. Emma William Don’t forget the customer FAKE
75. We use Personas
77. This is your customer
78. Reminds us who we build the software for
79. Remind people
82. Persona Cards
83. Persona Cards
84. Play some cards?
85. You won’t forget your customer
86. Argue with Personas
87. Visualize stories for everyone
88. Be Passionate about your software You spend 8 hours a day on it
89. Your product
90. Your code
91. Engineering Values Have
92. public boolean isTrue(boolean value) { if (value == true) { return true; } else { return false; } }
93. Say ‘no’ If you feel it will harm the code
94. Don’t write crappy code
95. $ 1M
96. $0.05
97. Stay in touch with users
98. package com.miguelcatalan.materialsearchview; import android.app.Activity; import android.widget.ListView; import android.widget.RelativeLayout; import android.widget.TextView; import java.lang.reflect.Field; import java.util.List; /** * @author Miguel Catalan Bañuls */ public class MaterialSearchView extends FrameLayout implements Filter.FilterListener { private MenuItem mMenuItem; private boolean mIsSearchOpen = false; public MaterialSearchView(Context context) { this(context, null); } public MaterialSearchView(Context context, AttributeSet attrs) { this(context, attrs, 0); @Override public void onTextChanged(CharSequence s, int start, int before, int count) { mUserQuery = s; startFilter(s); MaterialSearchView.this.onTextChanged(s); } } LOC: 32 MyAwesomeClass
99. One month later
100. package com.miguelcatalan.materialsearchview; import android.app.Activity; import android.content.Context; import android.content.Intent; import android.content.pm.PackageManager; import android.content.pm.ResolveInfo; import android.content.res.TypedArray; import android.graphics.Rect; import android.graphics.drawable.Drawable; import android.os.Build; import android.os.Parcel; import android.os.Parcelable; import android.speech.RecognizerIntent; import android.text.Editable; import android.text.TextUtils; import android.text.TextWatcher; import android.util.AttributeSet; import android.util.Log; import android.view.KeyEvent; import android.view.LayoutInflater; import android.view.MenuItem; import android.view.View; import android.view.inputmethod.InputMethodManager; import android.widget.AdapterView; import android.widget.EditText; import android.widget.Filter; import android.widget.Filterable; import android.widget.FrameLayout; import android.widget.ImageButton; import android.widget.ListAdapter; import android.widget.ListView; import android.widget.RelativeLayout; import android.widget.TextView; import com.miguelcatalan.materialsearchview.utils.AnimationUtil; LOC: counting…. MyAwesomeClass
101. mSearchSrcTextView.setText(null); mSearchSrcTextView.requestFocus(); if (animate) { AnimationUtil.fadeInView(mSearchLayout, AnimationUtil.ANIMATION_DURATION_MEDIUM, new AnimationUtil.AnimationListener() { @Override public boolean onAnimationStart(View view) { return false; } @Override public boolean onAnimationEnd(View view) { if (mSearchViewListener != null) { mSearchViewListener.onSearchViewShown(); } return false; } @Override public boolean onAnimationCancel(View view) { return false; } }); } else { mSearchLayout.setVisibility(VISIBLE); if (mSearchViewListener != null) { mSearchViewListener.onSearchViewShown(); } } mIsSearchOpen = true; } /** * Close search view. */ public void closeSearch() { LOC: 996 MyAwesomeClass
102. Leave it better than you found it
103. for(int i=0;i< names.length;i++){ if (zipFile.getEntry(name[i])!=null){ return true; } } return false;
104. return Arrays.stream(names).anyMatch (name -> zipFile.getEntry(name) != null);
105. Scrollbar is a solution…
106. Try and find better ways
107. Primadonna
109. Turn your passion into products
110. Engineering Values Write down your so you can refer to them
111. Don’t #@!% the customer
112. 1 2 3 4 5 6 7 8 9 10 0 DETRACTORS PASSIVES PROMOTERS NPS
113. NPS FEEDBACK Reliability Usability Functionality R U F
114. 40,000 Pieces of feedback
115. Usability - 63% Reliability - 31% Functionality - 6% RUF’ing it! Bugs - 3% Editing - 6% Performance - 28% Navigation - 9% Complexity - 22% Content- 32%
116. Tell everyone What bugs the customer
117. Weekly email Are we improving? to every Atlassian
118. Each atlassian gets different feedback Weekly email to every Atlassian
119. autonomous & connected & guided TE M
120. Your Team Way
121. New Concept Some Guidance Ideas Feedback Your Team Way
122. Teams - guided by practices
123. THE PLAYBOOK 40+ PLAYS TO GUIDE PROJECT TEAMS
124. Align Leadership and Project teams
126. Overview
129. What concept will work for your users?
130. Concept testing Paper Prototype User Sticker
131. Concept testing
132. The Plays
133. THE PLAYBOOK 40+ PLAYS TO GUIDE PROJECT TEAMS The Plays
134. Team Playbook atlassian.com/team-playbook
135. LEADERSHIP SERVICE PROJECT HEALTH MONITORS PLAYS Team Playbook atlassian.com/team-playbook
136. LEADERSHIP SERVICE PROJECT HEALTH MONITORS PLAYS
137. Team Health Full time owner Balanced team Shared understanding Value and Metrics Proof-of-concept One-pager Dependencies Velocity 8 check points for better
138. Tracking health… measuring at checkpoints
139. Team Playbook atlassian.com/team-playbook
140. autonomous & connected & guided TE M
141. Q & A
142. Thank you!