Empowering Teams

Transcript

1. SVEN PETERS | TEAM ADVOCATE | @SVENPET Empowering Teams

2. Jira Jira Core Jira Software Confluence Jira Service Desk Bitbucket

   Trello Statuspage Hipchat Sourcetree Fisheye Crucible Stride Crowd Bamboo

3. TE M

4. TE M

5. Controlled Teams Autonomous Teams

6. Controlled Teams Autonomous Teams

7. autonomous & connected & guided TE M

8. Teams - connected by values

9. Build with heart and balance

10. None

11. increase Revenue Lower costs Less Downtime Project X has to

    be finished Refactor to Microservices Automatic deployments Project Y is the most important one

12. INCREASE REVENUE LOWER COSTS LESS DOWNTIME PROJECT X HAS TO

    BE FINISHED REFACTOR TO MICROSERVICES AUTOMATIC DEPLOYMENTS PROJECT Y IS THE MOST IMPORTANT ONE North Star

13. Vision 2 year plan

14. What’s important Themes Vision 2 year plan

15. Themes Focus Areas How do we get there? What’s important

    2 year plan Vision

16. Measure How success looks like? How do we get there?

    Vision Focus Areas Themes What’s important 2 year plan

17. Vision Themes Focus Measure

18. Yearly Company vs Agile vs Team

19. OKR Objective Key results

20. Objective Project status on mobile Key result 1000 daily user

    Score 700 daily user 0.7

21. Stretch Quarterly Less is more OKR

22. Make goals transparent for everyone

23. Be the change you seek

24. Don’t believe in lone genius Everyone has innovation in them

    Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Everyone has innovation in them Team sport Everyone has innovation in them Don’t believe in lone genius Team sport Don’t believe in lone genius Culture of Innovation

25. GLOBAL SHIP IT DAYS

26. Planning Event Follow-up - BEFORE - - DURING - -

    AFTER - GLOBAL SHIP IT DAYS

27. Planning Plan dates Announce 
 and tell stories Find your

    teams aka “Pitch it” - BEFORE -

28. - DURING - Event Remember, 
 time is ticking Have

    fun Get energized—
 eat and drink!

29. - AFTER - Follow-up Get onto a product roadmap—and plan

    for next ShipIt Presentations— give it all you got Voting, celebrations, and winners announced
30. None

31. Innovation week

32. Open company, no bullshit

33. None

34. Open Closed

35. Your team space Company updates Personal pages

36. Other projects Decisions Strategies Other team goals

37. Open by default

38. None

39. DECISIONS

40. “TRUNK” DECISIONS DACI (Driver, Approver,
 Contributors, Informed)

41. “TRUNK” DECISIONS Detailed exploration of options & implications

42. or it didn’t happen Share it

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44. None

45. Passionate discussion

46. Stop endless discussions Take it offline

47. Play, as a team

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49. None

50. Service teams

51. Need a monitor? Need a monitor?

52. Need a new business card?

53. Need to borrow a bike? * Amsterdam office problems

54. Every team is a service team IT Marketing Finance PR

    Legal Development Design Events Workplace Operations

55. Make services discoverable

56. Report office work in Jira, let others know with sticky

    notes
57. None

58. Legal contract review? D.I.Y.

59. None
60. None
61. None

62. Open arms Open arms

63. Everything is new

64. Having a Buddy

65. Beer bike

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68. None

69. Welcome

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71. Don’t #@!% the customer

72. Don’t forget the customer

73. Emma William Don’t forget the customer

74. Emma William Don’t forget the customer FAKE

75. We use Personas

76. None

77. This is your customer

78. Reminds us who we build the software for

79. Remind people

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81. None

82. Persona Cards

83. Persona Cards

84. Play some cards?

85. You won’t forget your customer

86. Argue with Personas

87. Visualize stories for everyone

88. Be Passionate about your software You spend 8 hours a

    day on it

89. Your product

90. Your code

91. Engineering Values Have

92. public boolean isTrue(boolean value) { if (value == true) {

    return true; } else { return false; } }

93. Say ‘no’ If you feel it will harm the code

94. Don’t write crappy code

95. $ 1M

96. $0.05

97. Stay in touch with users

98. package com.miguelcatalan.materialsearchview; import android.app.Activity; import android.widget.ListView; import android.widget.RelativeLayout; import android.widget.TextView;

    import java.lang.reflect.Field; import java.util.List; /** * @author Miguel Catalan Bañuls */ public class MaterialSearchView extends FrameLayout implements Filter.FilterListener { private MenuItem mMenuItem; private boolean mIsSearchOpen = false; public MaterialSearchView(Context context) { this(context, null); } public MaterialSearchView(Context context, AttributeSet attrs) { this(context, attrs, 0); @Override public void onTextChanged(CharSequence s, int start, int before, int count) { mUserQuery = s; startFilter(s); MaterialSearchView.this.onTextChanged(s); } } LOC: 32 MyAwesomeClass

99. One month later

100. package com.miguelcatalan.materialsearchview; import android.app.Activity; import android.content.Context; import android.content.Intent; import android.content.pm.PackageManager;

     import android.content.pm.ResolveInfo; import android.content.res.TypedArray; import android.graphics.Rect; import android.graphics.drawable.Drawable; import android.os.Build; import android.os.Parcel; import android.os.Parcelable; import android.speech.RecognizerIntent; import android.text.Editable; import android.text.TextUtils; import android.text.TextWatcher; import android.util.AttributeSet; import android.util.Log; import android.view.KeyEvent; import android.view.LayoutInflater; import android.view.MenuItem; import android.view.View; import android.view.inputmethod.InputMethodManager; import android.widget.AdapterView; import android.widget.EditText; import android.widget.Filter; import android.widget.Filterable; import android.widget.FrameLayout; import android.widget.ImageButton; import android.widget.ListAdapter; import android.widget.ListView; import android.widget.RelativeLayout; import android.widget.TextView; import com.miguelcatalan.materialsearchview.utils.AnimationUtil; LOC: counting…. MyAwesomeClass

101. mSearchSrcTextView.setText(null); mSearchSrcTextView.requestFocus(); if (animate) { AnimationUtil.fadeInView(mSearchLayout, AnimationUtil.ANIMATION_DURATION_MEDIUM, new AnimationUtil.AnimationListener() {

     @Override public boolean onAnimationStart(View view) { return false; } @Override public boolean onAnimationEnd(View view) { if (mSearchViewListener != null) { mSearchViewListener.onSearchViewShown(); } return false; } @Override public boolean onAnimationCancel(View view) { return false; } }); } else { mSearchLayout.setVisibility(VISIBLE); if (mSearchViewListener != null) { mSearchViewListener.onSearchViewShown(); } } mIsSearchOpen = true; } /** * Close search view. */ public void closeSearch() { LOC: 996 MyAwesomeClass

102. Leave it better than you found it

103. for(int i=0;i< names.length;i++){ if (zipFile.getEntry(name[i])!=null){ return true; } } return

     false;

104. return Arrays.stream(names).anyMatch (name -> zipFile.getEntry(name) != null);

105. Scrollbar is a solution…

106. Try and find better ways

107. Primadonna

108. None

109. Turn your passion into products

110. Engineering Values Write down your so you can refer to

     them

111. Don’t #@!% the customer

112. 1 2 3 4 5 6 7 8 9 10

     0 DETRACTORS PASSIVES PROMOTERS NPS

113. NPS FEEDBACK Reliability Usability Functionality R U F

114. 40,000 Pieces of feedback

115. Usability - 63% Reliability - 31% Functionality - 6% RUF’ing

     it! Bugs - 3% Editing - 6% Performance - 28% Navigation - 9% Complexity - 22% Content- 32%

116. Tell everyone What bugs the customer

117. Weekly email Are we improving? to every Atlassian

118. Each atlassian gets different feedback Weekly email to every Atlassian

119. autonomous & connected & guided TE M

120. Your Team Way

121. New Concept Some Guidance Ideas Feedback Your Team Way

122. Teams - guided by practices

123. THE PLAYBOOK 40+ PLAYS TO GUIDE PROJECT TEAMS

124. Align Leadership and Project teams

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126. Overview

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129. What concept will work for your users?

130. Concept testing Paper Prototype User Sticker

131. Concept testing

132. The Plays

133. THE PLAYBOOK 40+ PLAYS TO GUIDE PROJECT TEAMS The Plays

134. Team Playbook atlassian.com/team-playbook

135. LEADERSHIP SERVICE PROJECT HEALTH MONITORS PLAYS Team Playbook atlassian.com/team-playbook

136. LEADERSHIP SERVICE PROJECT HEALTH MONITORS PLAYS

137. Team Health Full time owner Balanced team Shared understanding Value

     and Metrics Proof-of-concept One-pager Dependencies Velocity 8 check points for better

138. Tracking health… measuring at checkpoints

139. Team Playbook atlassian.com/team-playbook

140. autonomous & connected & guided TE M

141. Q & A

142. Thank you!