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Fearless Feedback

Fearless Feedback

There's always an appropriate method, time and place to give feedback, especially if you want the receiver to action it.

This is a brief presentation I gave at Capital One along with Natasha Bromiley, where we shared techniques to help each other give and receive more quality feedback the importance of just being good people.

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Syeef Karim

April 01, 2015
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Transcript

  1. FEARLESS
 F E E D B A C K

  2. “I hate this.”

  3. “Hmm I’m not sure about that”

  4. NOT THE MOST CONSTRUCTIVE PIECES OF FEEDBACK

  5. GIVING & RECEIVING
 F E E D B A C

    K
  6. BEING GOOD
 P E O P L E

  7. natasha.bromiley

  8. syeef.karim

  9. THE F O U R P ‘ S T O

    F E E D B A C K
  10. PERMISSION

  11. IS IT OKAY TO GIVE FEEDBACK IN THAT MOMENT? SET

    THE SCENE, DON’T DIVE IN STRAIGHT AWAY
  12. IT’S OKAY TO SAY “NO, NOT RIGHT NOW.”

  13. POSITION

  14. THE ENVIRONMENT IS IMPORTANT

  15. AVOID SIDE-OF-DESK
 AVOID CREATING AN AUDIENCE
 AVOID “FORMAL” SETTINGS

  16. POSITIVE INTENT

  17. DON’T BE OFFENSIVE
 DON’T BE DEFENSIVE

  18. PERCEPTION

  19. “YOUR PERCEPTION IS YOUR REALITY”

  20. ZACH HOLMAN

  21. None
  22. THESE GUYS ARE BATSHIT I N S A N E

  23. None
  24. None
  25. None
  26. RADICAL HONESTY

  27. THE B E L O W T H E L

    I N E
  28. THE NOTION OF JUDGING A PERSONS ABILITY BASED ON YOUR

    PERSONAL OPINION OF THEM RATHER THAN THEIR CAPABILITIES
  29. None
  30. THE O N E S I Z E F I

    T S A L L
  31. MORE LIKE, FEEDBACK ISN’T O N E S I Z

    E F I T S A L L
  32. BEN HOROWITZ

  33. “…YOUR TONE SHOULD MATCH THE EMPLOYEE’S PERSONALITY NOT YOUR MOOD”

    - BEN HOROWITZ
  34. THE S H I T S A N D W

    I C H
  35. ITALIAN HERB & CHEESE ITALIAN HERB & CHEESE

  36. OPEN WITH A POSITIVE CLOSE WITH AN IMPROVEMENT DROP THE

    SHIT
  37. PEOPLE CAN BE A N N O Y I N

    G
  38. B U T

  39. PEOPLE CAN BE W O R T H Y O

    U R T I M E
  40. PEOPLE CAN BE W O R T H Y O

    U R E F F O R T
  41. PEOPLE CAN BE W O R T H Y O

    U R P A T I E N C E
  42. JULIE ANN HORVATH

  43. “IF YOU WANT TO GO FAST, GO ALONE. IF YOU

    WANT TO GO FAR, GO TOGETHER” - AFRICAN PROVERB
  44. WHAT’S YOUR WORST FEEDBACK EXPERIENCE?

  45. “You set low personal standards and consistently fail to achieve

    them.”
  46. T H A N K S FOR LISTENING