Fearless Feedback

There's always an appropriate method, time and place to give feedback, especially if you want the receiver to action it.

This is a brief presentation I gave at Capital One along with Natasha Bromiley, where we shared techniques to help each other give and receive more quality feedback the importance of just being good people.

Transcript

1. FEARLESS
 F E E D B A C K
2. “I hate this.”
3. “Hmm I’m not sure about that”
4. NOT THE MOST CONSTRUCTIVE PIECES OF FEEDBACK
5. GIVING & RECEIVING
 F E E D B A C K
6. BEING GOOD
 P E O P L E
7. natasha.bromiley
8. syeef.karim
9. THE F O U R P ‘ S T O F E E D B A C K
10. PERMISSION
11. IS IT OKAY TO GIVE FEEDBACK IN THAT MOMENT? SET THE SCENE, DON’T DIVE IN STRAIGHT AWAY
12. IT’S OKAY TO SAY “NO, NOT RIGHT NOW.”
13. POSITION
14. THE ENVIRONMENT IS IMPORTANT
15. AVOID SIDE-OF-DESK
 AVOID CREATING AN AUDIENCE
 AVOID “FORMAL” SETTINGS
16. POSITIVE INTENT
17. DON’T BE OFFENSIVE
 DON’T BE DEFENSIVE
18. PERCEPTION
19. “YOUR PERCEPTION IS YOUR REALITY”
20. ZACH HOLMAN
22. THESE GUYS ARE BATSHIT I N S A N E
26. RADICAL HONESTY
27. THE B E L O W T H E L I N E
28. THE NOTION OF JUDGING A PERSONS ABILITY BASED ON YOUR PERSONAL OPINION OF THEM RATHER THAN THEIR CAPABILITIES
30. THE O N E S I Z E F I T S A L L
31. MORE LIKE, FEEDBACK ISN’T O N E S I Z E F I T S A L L
32. BEN HOROWITZ
33. “…YOUR TONE SHOULD MATCH THE EMPLOYEE’S PERSONALITY NOT YOUR MOOD” - BEN HOROWITZ
34. THE S H I T S A N D W I C H
35. ITALIAN HERB & CHEESE ITALIAN HERB & CHEESE
36. OPEN WITH A POSITIVE CLOSE WITH AN IMPROVEMENT DROP THE SHIT
37. PEOPLE CAN BE A N N O Y I N G
38. B U T
39. PEOPLE CAN BE W O R T H Y O U R T I M E
40. PEOPLE CAN BE W O R T H Y O U R E F F O R T
41. PEOPLE CAN BE W O R T H Y O U R P A T I E N C E
42. JULIE ANN HORVATH
43. “IF YOU WANT TO GO FAST, GO ALONE. IF YOU WANT TO GO FAR, GO TOGETHER” - AFRICAN PROVERB
44. WHAT’S YOUR WORST FEEDBACK EXPERIENCE?
45. “You set low personal standards and consistently fail to achieve them.”
46. T H A N K S FOR LISTENING