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Different faces of AI

Different faces of AI

Presented at What's SAP Katowice on 2024-03-13

Vitaliy Rudnytskiy

February 15, 2024
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  1. 3 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. Disclaimer § The information in this presentation is proprietary to SAP and may not be disclosed without the permission of SAP. Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related document, or to develop or release any functionality mentioned therein. § This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross negligence. § All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
  2. 4 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. - Aka Vitaliy Rudnytskiy or Witalij Rudnicki - Developer Advocate in SAP Community and Developer Relations - All things Data (with the focus on SAP HANA, Data && Analytics, ML) - SAP Mentor Alumnus - Based in Wrocław, Poland - Organizer of Wrocław SAP Meetup and #sitWRO: SAP Inside Track Wrocław Віталій Рудницький @Sygyzmundovych
  3. 8 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. Artificial Intelligence (AI) is on the rise… source: https://trends.google.com/trends/explore?date=today%205-y&q=AI,ChatGPT Nov 2022
  4. 11 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. https://news.sap.com/2023/09/joule-new-generative-ai-assistant/
  5. 13 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. Machine Learning has been on the rise… …so, why? source: https://trends.google.com/trends/explore?date=all&q=%2Fm%2F0jt3_q3 2012
  6. 14 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. Since 2012 ML has been back in the game
  7. 17 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. https://fortune.com/longform/ai-artificial-intelligence-deep-machine-learning/
  8. 18 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. Machine Learning (supervised) Predictions Data Model Data Answers
  9. 20 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. Machine Learning Terminology
  10. 22 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. Now AI is on the rise… that’s why source: https://trends.google.com/trends/explore?date=today%205-y&q=AI,ChatGPT Nov 2022
  11. 23 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. Word embedding: a representation of a word source: https://medium.com/@imjeremyhi/understanding-word-embeddings-word2vec-2a349940d606
  12. 24 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. Predicting a word in a sequence of words source: https://towardsdatascience.com/how-chatgpt-works-the-models-behind-the-bot-1ce5fca96286
  13. 25 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. “Attention Is All You Need” https://arxiv.org/pdf/1706.03762.pdf
  14. 26 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. “The evolutionary tree of modern LLMs” https://arxiv.org/pdf/2304.13712.pdf
  15. 28 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. GenAI Terminology
  16. 29 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. SAP has a long history of guiding our customers through technological disruption Business value Machine Learning Deep Learning Generative AI Advanced and predictive analytics, forecasting, operations research SAP Business Suite SAP S/4HANA + Cloud LoB Narrow AI based on deep learning The Intelligent Enterprise Foundation models, large language models and generative AI 2000s 2010s late 2010s 2023+ Technology Trends Internet and mobile In-memory computing Digital network & intelligence Generative AI AI-Powered Business Processes
  17. 30 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. SAP Portfolio
  18. 33 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. From embedded AI to bring-your-own models AI Automation Integration Data and Analytics App Dev MLOps SAP AI Core Training & Serving AI Scenarios Engineers & Developers SAP AI Business Services AI embedded in SAP Applications* AI embedded in Custom Applications AI Ethics Our guiding principles of responsibility & trustworthiness serve as a roadmap for building AI- enabled software that is transparent, safe, and designed to protect your data and privacy. AI Developers & AI Engineers Business Users Ecosystem and Marketplace Business Technology Platform SAP content Third-party content Custom-built content Community and technical forum *The listed examples are a subset of our complete portfolio. *GenAI cases under development - scheduled for release throughout the year. Finance • Intercompany matching & reconciliation in SAP S/4HANA • Invoice Extraction in SAP Central Invoice Management Supply Chain • Visual inspection in SAP Digital Manufacturing Cloud • Freight verification in SAP Transportation Management (GenAI)** Procurement • Buying recommendations in SAP Ariba Buying • Supplier recommendations in SAP Ariba Guided Sourcing HR • Resume ranking in SAP Fieldglass • SAP Digital Assistant for customer experience (GenAI)** Sales & Marketing • Product recommendations in SAP Commerce Cloud • SAP Digital Assistant for customer experience (GenAI)** Personalized Recommendation Data Attribute Recommendation Document Information Extraction SAP AI Launchpad Monitor | Operate | Manage AI Scenarios
  19. 38 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. SAP JOULE Announced Sept 26th 2023
  20. 40 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. From embedded AI to bring-your-own models AI Automation Integration Data and Analytics App Dev MLOps SAP AI Core Training & Serving AI Scenarios Engineers & Developers SAP AI Business Services AI embedded in SAP Applications* AI embedded in Custom Applications AI Ethics Our guiding principles of responsibility & trustworthiness serve as a roadmap for building AI- enabled software that is transparent, safe, and designed to protect your data and privacy. AI Developers & AI Engineers Business Users Ecosystem and Marketplace Business Technology Platform SAP content Third-party content Custom-built content Community and technical forum *The listed examples are a subset of our complete portfolio. *GenAI cases under development - scheduled for release throughout the year. Finance • Intercompany matching & reconciliation in SAP S/4HANA • Invoice Extraction in SAP Central Invoice Management Supply Chain • Visual inspection in SAP Digital Manufacturing Cloud • Freight verification in SAP Transportation Management (GenAI)** Procurement • Buying recommendations in SAP Ariba Buying • Supplier recommendations in SAP Ariba Guided Sourcing HR • Resume ranking in SAP Fieldglass • SAP Digital Assistant for customer experience (GenAI)** Sales & Marketing • Product recommendations in SAP Commerce Cloud • SAP Digital Assistant for customer experience (GenAI)** Personalized Recommendation Data Attribute Recommendation Document Information Extraction SAP AI Launchpad Monitor | Operate | Manage AI Scenarios
  21. 41 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. https://groups.community.sap.com/t5/devtoberfest/sap-personalized-recommendation/ev-p/283461
  22. 42 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. From embedded AI to bring-your-own models AI Automation Integration Data and Analytics App Dev ML & MLOps SAP AI Core Training & Serving AI Scenarios Engineers & Developers SAP AI Business Services AI embedded in SAP Applications* AI embedded in Custom Applications AI Ethics Our guiding principles of responsibility & trustworthiness serve as a roadmap for building AI- enabled software that is transparent, safe, and designed to protect your data and privacy. Data Scientists & AI Engineers Business Users Ecosystem and Marketplace Business Technology Platform SAP content Third-party content Custom-built content Community and technical forum *The listed examples are a subset of our complete portfolio. *GenAI cases under development - scheduled for release throughout the year. Finance • Intercompany matching & reconciliation in SAP S/4HANA • Invoice Extraction in SAP Central Invoice Management Supply Chain • Visual inspection in SAP Digital Manufacturing Cloud • Freight verification in SAP Transportation Management (GenAI)** Procurement • Buying recommendations in SAP Ariba Buying • Supplier recommendations in SAP Ariba Guided Sourcing HR • Resume ranking in SAP Fieldglass • SAP Digital Assistant for customer experience (GenAI)** Sales & Marketing • Product recommendations in SAP Commerce Cloud • SAP Digital Assistant for customer experience (GenAI)** Personalized Recommendation Data Attribute Recommendation Document Information Extraction SAP HANA eML | Vector Engine SAP AI Launchpad Monitor | Operate | Manage AI Scenarios
  23. 43 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. Demo SAP HANA and Vector Engine
  24. 44 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. https://groups.community.sap.com/t5/devtoberfest/sap-ai-core-toolkit/ev-p/281750
  25. 46 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. Artificial hallucination (also occasionally called delusion) Intrinsic hallucination: the generated response is contradictory to the dialogue history or the external knowledge sentences Extrinsic hallucination: the generated response is hard to verify with the dialogue history or the external knowledge sentences. https://arxiv.org/pdf/2202.03629.pdf
  26. 47 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. https://groups.community.sap.com/t5/devtoberfest/ai-ethics-implications-and-challenges/ev-p/281703
  27. 49 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. openSAP course (till March 2024): Generative AI at SAP • Unit 1: Approaches to artificial intelligence • Unit 2: Introduction to generative AI • Unit 3: Adapting generative AI to business context • Unit 4: Extending SAP applications with generative AI • Unit 5: Generative AI business use cases https://open.sap.com/courses/genai1
  28. 50 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. From embedded AI to bring-your-own models AI Automation Integration Data and Analytics App Dev MLOps SAP AI Core Training & Serving AI Scenarios Engineers & Developers SAP AI Business Services AI embedded in SAP Applications* AI embedded in Custom Applications AI Ethics Our guiding principles of responsibility & trustworthiness serve as a roadmap for building AI- enabled software that is transparent, safe, and designed to protect your data and privacy. AI Developers & AI Engineers Business Users Ecosystem and Marketplace Business Technology Platform SAP content Third-party content Custom-built content Community and technical forum *The listed examples are a subset of our complete portfolio. *GenAI cases under development - scheduled for release throughout the year. Finance • Intercompany matching & reconciliation in SAP S/4HANA • Invoice Extraction in SAP Central Invoice Management Supply Chain • Visual inspection in SAP Digital Manufacturing Cloud • Freight verification in SAP Transportation Management (GenAI)** Procurement • Buying recommendations in SAP Ariba Buying • Supplier recommendations in SAP Ariba Guided Sourcing HR • Resume ranking in SAP Fieldglass • SAP Digital Assistant for customer experience (GenAI)** Sales & Marketing • Product recommendations in SAP Commerce Cloud • SAP Digital Assistant for customer experience (GenAI)** Personalized Recommendation Data Attribute Recommendation Document Information Extraction SAP AI Launchpad Monitor | Operate | Manage AI Scenarios
  29. 52 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. https://groups.community.sap.com/t5/devtoberfest/ai-ethics-implications-and-challenges/ev-p/281703
  30. 56 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. For more on how AI impacts technical community in SAP ecosystem: Developer Keynote at SAP TechEd 2023 source: https://www.youtube.com/watch?v=kLbF0ooStZs
  31. 57 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. SAP CodeJam ”Getting Started with Machine Learning using SAP HANA” source: https://community.sap.com/t5/blogs/blogarticleprintpage/blog-id/technology-blog-sap/article-id/165907 Nearest free events: 13.03: Lausanne 🇨🇭 15.03: Zürich 🇨🇭 26.04: Vilnius 🇱🇹
  32. 58 © 2020-2023 SAP SE or an SAP affiliate company.

    All rights reserved. Please, support Ukrainian business 💙💛 eg. Ugears Mechanical Models https://ugearsmodels.com/
  33. © 2020 SAP SE or an SAP affiliate company. All

    rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See www.sap.com/copyright for additional trademark information and notices. www.sap.com/contactsap Follow us