Cultivating a Community-Oriented Organization

A talk at CMX Summit West 2015, discovering the importance of inclusion and participation throughout the organization (not just the community team), to establish a strong foundation and and healthy environment for a successful community program (and prosperous business.)

Transcript

1. Cultivating* a Community-Oriented** Organization CMX Summit West October Fifteenth, Two Thousand Fifteen Tim Falls — VP, Community at Keen IO
2. BTW, did you know?
3. “In music, a fifteenth or double octave is the interval between one musical note and another with one-quarter the wavelength or quadruple the frequency. The fourth harmonic, it is two octaves. It is referred to as a fifteenth because, in the diatonic scale, there are 15 notes between them if one counts both ends (as is customary). Two octaves do not make a sixteenth, but a fifteenth. In other contexts, the term two octaves is likely to be used.” wikipedia.org BTW, did you know?
4. BTW, did you know? two octaves do not make a sixteenth, but a fifteenth
5. 8 + 8 = 15
6. 8 + 8 = 15 ¯\_(ϑ)_/¯
7. …anyhoo…
8. Cultivating* a Community-Oriented** Organization
9. cul·ti·vate — ˈkəltəˌvāt/ www.dictionary.com
10. cul·ti·vate — ˈkəltəˌvāt/ www.dictionary.com verb (used with object)
11. cul·ti·vate — ˈkəltəˌvāt/ www.dictionary.com verb (used with object) 1) to prepare and work on (land) in order to raise crops; till.
12. cul·ti·vate — ˈkəltəˌvāt/ www.dictionary.com 2) to promote or improve the growth of (a plant, crop, etc.) by labor and attention verb (used with object) 1) to prepare and work on
13. cul·ti·vate — ˈkəltəˌvāt/ www.dictionary.com verb (used with object) 1) to prepare and work on 3) to develop or improve by education or training; train; refine 2) to promote or improve growth by labor and attention
14. cul·ti·vate — ˈkəltəˌvāt/ www.dictionary.com 4) to promote the growth or development of (an art, science, etc.); foster verb (used with object) 1) to prepare and work on 3) to develop or improve by education or training 2) to promote or improve growth by labor and attention
15. cul·ti·vate — ˈkəltəˌvāt/ www.dictionary.com 5) to devote oneself to (an art, science, etc.) 4) to promote the development of an art, science, etc. verb (used with object) 1) to prepare and work on 3) to develop or improve by education or training 2) to promote or improve growth by labor & attention
16. cul·ti·vate — ˈkəltəˌvāt/ www.dictionary.com devote oneself prepare & work develop thru education, training
17. cul·ti·vate — ˈkəltəˌvāt/ www.dictionary.com devote oneself prepare & work develop thru education, training
18. Cultivating* a Community-Oriented** Organization
19. o·ri·ent — ˈôrēˌənt/ www.dictionary.com
20. o·ri·ent — ˈôrēˌənt/ verb (used with object) www.dictionary.com
21. o·ri·ent — ˈôrēˌənt/ verb (used with object) www.dictionary.com 1) to adjust with relation to, or bring into due relation to surroundings, circumstances, facts, etc.
22. o·ri·ent — ˈôrēˌənt/ verb (used with object) www.dictionary.com 1) bring into due relation to surroundings, circumstances, facts, etc. 2) to familiarize (a person) with new surroundings or circumstances
23. o·ri·ent — ˈôrēˌənt/ verb (used with object) www.dictionary.com 3) to direct or position toward a particular object 1) bring into due relation to surroundings, circumstances, facts, etc. 2) familiarize (a person) with new surroundings or circumstances
24. o·ri·ent — ˈôrēˌənt/ www.dictionary.com 4) to determine the position of in relation to the points of the compass; get the bearings of verb (used with object) 3) position toward a particular object 1) bring into due relation to surroundings, circumstances, facts, etc. 2) familiarize (a person) with new surroundings or circumstances
25. o·ri·ent — ˈôrēˌənt/ www.dictionary.com get bearings position toward an object relate to surroundings
26. o·ri·ent — ˈôrēˌənt/ www.dictionary.com get bearings position toward an object relate to surroundings
27. </vocab>
28. The next 22 minutes of our lives together… : unsplash.com/elizabethlies
29. The next 22 minutes of our lives together… : unsplash.com/elizabethlies Hello!
30. The next 22 minutes of our lives together… : unsplash.com/elizabethlies Hello! Story time
31. The next 22 minutes of our lives together… : unsplash.com/elizabethlies Hello! Story time Assumptions
32. The next 22 minutes of our lives together… : unsplash.com/elizabethlies Make happen Hello! Story time Assumptions
33. ?
34. ?
35. Tim Falls @TimFalls tf@keen.io
37. : unsplash.com/alejandroescamilla Story Time
39. . . .
41. Assumptions A)a partially-integrated, poorly-oriented community program does not deliver ideal results; typically performing sub-optimally and ultimately becoming unsustainable (in the absence of progress)
42. A)a partially-integrated, poorly-oriented community program does not deliver ideal results; typically performing sub-optimally and ultimately becoming unsustainable (in the absence of progress) 2. well-oriented, fully-integrated community programs = YAY! Assumptions
43. III There are many steps along the path to “YAY!” 2. well-oriented, fully-integrated community programs = YAY! Assumptions A)a partially-integrated, poorly-oriented community program does not deliver ideal results; typically performing sub-optimally and ultimately becoming unsustainable (in the absence of progress)
44. : unsplash.com/teamaskew
45. 3 steps toward communit-YAY!
46. 3 steps toward communit-YAY! Find yourselves
47. 3 steps toward communit-YAY! Find yourselves Set your course
48. 3 steps toward communit-YAY! Find yourselves Set your course Move forward ⏩
50. #1 >> Find Yourselves : unsplash.com/joshuaearle
51. #1 >> Find Yourselves : unsplash.com/joshuaearle
52. #1 >> Find Yourselves : unsplash.com/joshuaearle
53. #1 >> Find Yourselves : unsplash.com/joshuaearle
54. #1 >> Find Yourselves : unsplash.com/joshuaearle
55. #1 >> Find Yourselves : unsplash.com/joshuaearle founders
56. #1 >> Find Yourselves : unsplash.com/joshuaearle founders strategy
57. #1 >> Find Yourselves : unsplash.com/joshuaearle founders strategy board
58. #1 >> Find Yourselves : unsplash.com/joshuaearle founders strategy board %
59. #1 >> Find Yourselves : unsplash.com/joshuaearle founders strategy board % $
60. #1 >> Find Yourselves : unsplash.com/joshuaearle founders strategy board % $ ?
61. #2 >> Set your course : unsplash.com/alessandrodesantis
62. #2 >> Set your course : unsplash.com/alessandrodesantis
63. #2 >> Set your course : unsplash.com/alessandrodesantis
64. #2 >> Set your course : unsplash.com/alessandrodesantis
65. #2 >> Set your course : unsplash.com/alessandrodesantis abort mission
66. #2 >> Set your course : unsplash.com/alessandrodesantis abort mission
67. #2 >> Set your course : unsplash.com/alessandrodesantis abort mission make it better
68. #2 >> Set your course : unsplash.com/alessandrodesantis abort mission make it better
69. #3 >> Move Forward : unsplash.com/831gaberodriguez
71. 3 power-ups! to help you on your quest
72. 3 power-ups! to help you on your quest Inclusion
73. 3 power-ups! to help you on your quest Inclusion Communication
74. 3 power-ups! to help you on your quest Inclusion Communication Trust
75. Inclusion : unsplash.com/wrwhite3
76. “You’re already included.” -Dustin : unsplash.com/dougwalters
77. e.g.,
78. e.g.,
79. e.g.,
80. e.g., >>
82. : unsplash.com/morgansessions
83. Communication : unsplash.com/ptrikutam
84. Communication Non-violent communication
85. NVC: Marshall Rosenberg Communication Non-violent communication Emotional Intelligence and Self-awareness
86. Strengths Finder, Meyers-Briggs, etc Communication Non-violent communication Emotional Intelligence and Self-awareness
87. StrengthsFinder 2.0 (Gallup)
89. Trust : unsplash.com/akeenster
90. The Trust Equation Charles H. Green; http://trustedadvisor.com/
91. The Trust Equation (credibility) Charles H. Green; http://trustedadvisor.com/
92. The Trust Equation (credibility) Charles H. Green; http://trustedadvisor.com/ + (reliability)
93. The Trust Equation (credibility) Charles H. Green; http://trustedadvisor.com/ + (reliability) + (intimacy)
94. The Trust Equation (credibility) Charles H. Green; http://trustedadvisor.com/ + (reliability) + (intimacy) < >
95. The Trust Equation (credibility) Charles H. Green; http://trustedadvisor.com/ + (reliability) + (intimacy) < >
96. The Trust Equation (credibility) <(self-orientation)> Charles H. Green; http://trustedadvisor.com/ + (reliability) + (intimacy) < >
97. The Trust Equation (credibility) <(self-orientation)> = trustworthiness Charles H. Green; http://trustedadvisor.com/ + (reliability) + (intimacy) < >
98. RACI original source: debated
99. RACI Responsible original source: debated
100. RACI Responsible Accountable original source: debated
101. RACI Responsible Accountable Consulted original source: debated
102. RACI Responsible Accountable Consulted Informed original source: debated
103. RACI Responsible Accountable Consulted Informed original source: debated
107. "Hugs all around homies!”
108. Full Circle : unsplash.com/araltasher
110. change happens — is happening!
111. change happens — is happening!
112. change happens — is happening! catalyzes adaptation (survival)
113. change happens — is happening! catalyzes adaptation (survival) orientation guided by community
114. change happens — is happening! catalyzes adaptation (survival) orientation guided by community
115. change happens — is happening! catalyzes adaptation (survival) orientation guided by community you are the cultivators
116. change happens — is happening! catalyzes adaptation (survival) orientation guided by community you are the cultivators find self (baseline) — set course (plan) — move fwd (execute)
117. change happens — is happening! catalyzes adaptation (survival) orientation guided by community you are the cultivators find self (baseline) — set course (plan) — move fwd (execute)
118. change happens — is happening! [strong foundation + healthy environment] inclusion — communication — trust catalyzes adaptation (survival) orientation guided by community you are the cultivators find self (baseline) — set course (plan) — move fwd (execute)
120. Go forth
121. Go forth &
122. Go forth =) &
123. =) giphy.com / photobucket.com
124. Tim Falls @TimFalls tf@keen.io Credits: photos: unsplash.com icons: The Noun Project Emoji!
125. Tim Falls @TimFalls tf@keen.io Credits: photos: unsplash.com icons: The Noun Project Emoji!
126. www.heforshe.org