Upgrade to Pro
— share decks privately, control downloads, hide ads and more …
Speaker Deck
Features
Speaker Deck
PRO
Sign in
Sign up for free
Search
Search
Getting better at this "usability" thing
Search
Justine Sanderson
November 17, 2005
Design
2
220
Getting better at this "usability" thing
A talk I gave to the Wellington Web Standards group .
Justine Sanderson
November 17, 2005
Tweet
Share
More Decks by Justine Sanderson
See All by Justine Sanderson
How to Craft Compelling Calls-to-Action
titine
0
90
The mind has its reasons that Reason cannot know
titine
0
99
What the eye can't see - Auckland Web Meetup
titine
0
170
Analysing the results of a card sort
titine
0
130
UI design in practice
titine
1
100
User interface design in practice - University of Auckland Business School
titine
1
150
Usability in practice - tips from the field.
titine
0
110
Usability techniques
titine
2
280
Usability and user-centred design
titine
1
160
Other Decks in Design
See All in Design
decksh object reference
ajstarks
2
1.3k
ドルちゃん
design_dolphins
0
420
一次体験を起点にしたUX改善の取り組み / Direct Experience Driven UX Improvements
bitkey
PRO
0
260
逆向きUIの世界 〜iOSアプリのRTL言語対応〜
akatsuki174
1
290
AI業務アプリケーションの体験デザイン
kazuhirokimura
0
210
そのUIコンポーネント、これから先も使えますか?―Headless UI,Open UI,グローバルデザインシステム
sakito
2
2k
アプリ360onWeb使い方と裏ワザ?紹介!
ikejun360
0
320
Memory Man v3 (WIP)
storybychad
PRO
0
2.7k
見栄えと使いやすさの先にある 特別感 をデザインする / Designing a Sense of Specialness Beyond Aesthetics and Usability
bitkey
PRO
0
110
Liquid GlassとApp Intents
touyou
0
460
【最新】マズロー安達の弟子実績(1期-6期の37人分)
maslow_akkun
0
3.1k
新しいデザインの難しさ(公開版) / Difficulties in the New Design (public ver.)
usagimaru
1
940
Featured
See All Featured
Context Engineering - Making Every Token Count
addyosmani
8
310
How to Think Like a Performance Engineer
csswizardry
27
2.1k
Intergalactic Javascript Robots from Outer Space
tanoku
272
27k
Java REST API Framework Comparison - PWX 2021
mraible
34
8.9k
4 Signs Your Business is Dying
shpigford
186
22k
Agile that works and the tools we love
rasmusluckow
331
21k
Thoughts on Productivity
jonyablonski
71
4.9k
Making the Leap to Tech Lead
cromwellryan
135
9.6k
Keith and Marios Guide to Fast Websites
keithpitt
411
23k
Site-Speed That Sticks
csswizardry
13
930
Raft: Consensus for Rubyists
vanstee
140
7.2k
Code Reviewing Like a Champion
maltzj
526
40k
Transcript
Intro Getting better at this usability thing Justine Sanderson |
Web Standards Group, Wellington 17 November 2005 © 2005 Justine Sanderson
The challenge
The desired outcome
None
Ethnographic Research
Ethnographic Research
Contextual Enquiry
Participatory Design
Prototyping
Usability Testing
Parallel track to ongoing development work Activities prior to development
Ongoing user familiarisation (‘urban safaris’) User Research ‘Generic’ personas Personas for target audience Study of patterns Usability tests to uncover specific usability issues Conversation tool Artifacts
Set aside a day a month
1. User Familiarisation Step out of your environment
'I don't know who discovered water, but it wasn't a
fish.' Step out of your environment
You are not the user you are not the user
hang out with people who don’t use a computer 8
hours a day
architect cleaner waitress policeman teacher gardener farmer midwife receptionist musician
builder marine biologist nurse florist photographer sales assistant nanny plumber sharetrader banana ripener accountant journalist coach politician student machine operator truck driver manager secretary
Urban safaris
Observing in context How do people actually use and experience
websites? How often do they use them? How satisfied are they? What are their wants and needs? What are their suggestions for improvement?
People do strange things on their computers
Passwords on post it notes
You do not have their undivided attention
Personas
Personas
Mood board
2. Ideation thinking of alternatives
Brainstorming Rules Defer judgment Encourage wild ideas Build on the
ideas of others Stay focused on topic One conversation at a time Be visual Go for quantity
Brainstorming session
Have a conversation with your team
Participatory Design: Card Sorting
Card Sorting Workshops “great exercise, I’d use this in my
own work!” “chance to get involved at basic level” “good to interact & hear how others in team were thinking”
3. Usability Evaluation …from the bottom up
Study Patterns
www.welie.com
Study Patterns
A C E G
4. UCD artefacts start a conversation with your team
Examples Reading and discussing scenarios Identifying opportunities for design Producing
a paper prototype Developing a picture use scenario Presenting design ideas Group discussions DIS Seminar – Melbourne – August 2004
Make the data real Walls – beyond whiteboards by Mark
Rettig (www.marcrettig.com/writings/rettig.walls.72dpi.pdf )
Make things together
Collaboration
So can you start using these techniques tomorrow?
It’s easy and it’s fun
You are not the user
There are a lot of techniques out there
You can learn about patterns
Start tomorrow!
thank you
[email protected]
Flickr
Flickr new