How To Get Away With Murder: Empty State Edition

@udezekene argues in this presentation about the need to design for empty states

Transcript

1. how to get away with murder Empty State Edition by Udeze Kene
3. The situation where there is no data to provide for the user. The Empty State Kene Udeze | @udezekene First impressions
4. What does someone see the first time they sign in? What happens when there are no items in a shopping cart? What if there are no open support tickets? How does a user populate a list? Kene Udeze | @udezekene
5. Kene Udeze | @udezekene First Use User Cleared Error screens First Use User Cleared Error
6. Kene Udeze | @udezekene …the user is accessing the app for the very first time First Use Little/No Data User is in an unfamiliar territory
7. Kene Udeze | @udezekene …the user is accessing the app for the very first time First Use Insert quick tutorials/blurps Answer the key question: What next!? Show example of a data filled screen to guide expectations.
8. Kene Udeze | @udezekene First Use
9. Kene Udeze | @udezekene First Use
10. Kene Udeze | @udezekene First Use
11. Kene Udeze | @udezekene …the user has achieved their goals for using the app. User Cleared It is an achievement an opportunity to delight
12. Kene Udeze | @udezekene User Cleared
13. Kene Udeze | @udezekene User Cleared
14. Kene Udeze | @udezekene Someone or something went wrong Errors Panic
15. Kene Udeze | @udezekene Errors
16. Kene Udeze | @udezekene