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Six months of mistakes: Being a new manager
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UXAustralia
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May 16, 2019
Design
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Six months of mistakes: Being a new manager
UXAustralia
PRO
May 16, 2019
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Transcript
Six months of mistakes: Being a new manager Vincent Feeney
Design Lead @ MYOB @doublethought
@doublethought Who here is on LinkedIn? "
@doublethought Audience Participation ✅
@doublethought Seriously though, what’s this about?
@doublethought I participated in user research on being a new
manager and it caused me to reflect.
@doublethought
@doublethought Underestimating the difference in the role Mistake 1
None
@doublethought Manager = Promotion Career change
@doublethought
@doublethought
@doublethought Swinging the pendulum too hard Mistake 2
@doublethought @padday Paul Adams VP Product, Intercom Pendulum A clock
@doublethought @padday Paul Adams VP Product, Intercom Pendulum A clock
Micro managing
@doublethought @padday Paul Adams VP Product, Intercom Pendulum A clock
Under managing
@doublethought @padday Paul Adams VP Product, Intercom Pendulum A clock
Sweetspot!
@doublethought This applies in so many places, not just managing.
@doublethought Focussing on motion over action Mistake 3
@doublethought Focussing on motion over action Mistake 3 Correct spelling
@doublethought
@doublethought
@doublethought
@doublethought
@doublethought
@doublethought
@doublethought ❌
@doublethought ❌
@doublethought If it’s invisible, did you really do it? Two
things here
@doublethought If it’s invisible, did you really do it? Focus
on the outcomes you’re seeking before getting caught in action Two things here
Constantly ask yourself - is this still worth doing? Peter
Drucker “
@doublethought Undervaluing awkwardness Mistake 4
Ask yourself - do all of my 1:1’s feel a
little awkward? Julie Zhou, VP Design at Facebook “
@doublethought Reframing awkwardness
@doublethought When there’s an occasional awkward moment in a 1:1
- this is the kind of conversation that is enhancing our relationship.
@doublethought
@doublethought (The pendulum)
@doublethought Recap I underestimated the difference in the role I
swung the pendulum too hard I focussed on motion over action I undervalued awkwardness
@doublethought Advice Talk to your peers - find a coaching
group.
@doublethought Advice Talk to your peers - find a coaching
group. Seek direct feedback from your mentees.
@doublethought Advice Talk to your peers - find a coaching
group. Seek direct feedback from your mentees. Reports?
@doublethought Advice Talk to your peers - find a coaching
group. Seek direct feedback from your mentees. Schedule time to reflect and think about each employee.
@doublethought Advice Talk to your peers - find a coaching
group. Seek direct feedback from your mentees. Schedule time to reflect and think about each employee.
Thanks! @doublethought