Upgrade to Pro — share decks privately, control downloads, hide ads and more …

Design for Systems that are Social (Nasim Mahmud)

October 24, 2013

Design for Systems that are Social (Nasim Mahmud)

Social Computing is a relatively new research domain within the computing paradigms. In recent years, we may observe that many social computing systems have exerted one of the most impactful impressions among publics, mostly through using popular online social networking sites. It has dramatically changed the way how people act and share thoughts and views. It has changed the way business companies think about promoting their products. There are various social computing systems that are already popular; however, there are many being introduced on a regular basis. Despite its popularity, how a social computing system should be evaluated, yet remained an uncovered mystery among the practitioners. There are various opinions about how to evaluate social computing systems, but most of them focus on as if an individual user interacting with a system.

Since the introduction of the Human-Computer Interaction (HCI) domain, researchers and practitioners focus on evaluating interactive systems, they design user experience through innovative design knowledge and practice. For designing a ‘traditional’ or standalone system there are available off-the-shelf knowledge, tools and technologies. There are well established norms, community knowledge and practice that the researchers and practitioners may utilize and can contribute for the ‘user experience design.’ However, for the social computing systems the user experience design remains in the age of ‘black window.’ This talk will focus on how to overcome this barrier; and it will also address how to design user experience for social computing systems; and how to evaluate them.


October 24, 2013

More Decks by uxindia

Other Decks in Design


  1. Design for Systems that are Social Nasim MAHMUD University of

    Liberal Arts Bangladesh At UX-India 2013 Indian Institute of Management (IIMB) at Bangalore, India 24 October 2013 mahmud.be ([email protected])
  2. of 43 What Do We Talk When We Talk About

    UX? User? Their experience? Human factor? Ergonomics? Try to find strategy? Try to achieve performance? What is the global picture? 2
  3. of 43 What Do We Talk When We Talk About

    UX? My Favorite Example Human Interaction Computer
  4. of 43 S ocial Computing S ocial Network S ocial

    Network Analysis 25 A relatively smaller sub domain got stronger focus (gold rush?)
  5. of 43 S NA and S ocial Computing What is

    this? Where are we? (UxD Perspective) 26
  6. of 43 Where Are We? For S NA:- We are

    mostly busy with S ocial Network Analysis. Why? 27
  7. of 43 Where Are We? For S ocial Computing S

    ystems:- We are still at the age of computer. Why? 28
  8. of 43 S ocial Computing S ystems that We Built

    ImoPref Help S ystem for Persons with Dementia CarBuddy, etc. 30
  9. of 43 CarBuddy Project Pal Car: Increasing the utility of

    cars by innovative and social way 33
  10. of 43 Crowd S ource Parenting (cont.) As a parent

    you are not alone in isolation anymore 35
  11. of 43 How Can We E valuate These? Little or

    no guideline for designingor evaluating S ocial Computing S ystems 37
  12. of 43 How We Actually E valuate These? Contextual enquiries

    Role playing tasks people can communicate with (Twitter case) 38
  13. of 43 Last Dimes More UxDs should come and contribute

    in the S ocial Computing domain. It ismore like aS ocial duty now 40
  14. of 43 T o .Be or not to .Be, mahmud.be

    welcomes you with questions Thank you 42
  15. of 43 We are currently working on assembling a S

    ocial Computing Lab at University of Liberal Arts Bangladesh. If you are interested to learn more about itsscope, please feel free to contact me. 43