UX/QA Analysis: Buddy App

Transcript

1. Buddy App: UX/QA Review Zane Rose August 2023 IOS 3.0.15(3) + 3.0.16(3)
2. Outline • First Impressions: App Store • Onboarding Questions • Bug Encountered: Buddy List / Requests
3. First Impressions: App Store • Easy to find in App Store - great SEO! ◦ “buddy” - not enough info ◦ “dive + buddy” or “buddy + dive” - first result • Appearance was inviting and intriguing • Easy to understand app’s purpose • I was excited to get started exploring!
4. Onboarding Flow • Many questions for user during onboarding • Asks for personal details • Unclear to users why certain info is needed Observations:
5. Onboarding Flow Opportunity: Form asks users for their height, weight, shoe size, and body type. • Sensitive topics • Confusing to new divers
6. Onboarding Flow Solution: Add tooltips / infotips Opportunity: Form asks users for their height, weight, shoe size, and body type. • Sensitive topics • Confusing to new divers
7. Onboarding Flow: Mockup
8. Onboarding Flow: Mockup Why we ask for your height and weight: It’s important to have accurate measurements when selecting the dive equipment that’s just right for you.
9. Onboarding Flow: Mockup Shoe Size: For your fins and boots
10. Onboarding Flow: Mockup [Definitions of the different body types listed] Average: definition Athletic: definition Etc: Definition
11. Anticipated Impact • Increased rates of user retention • Increased satisfaction ratings • Fewer drop-offs during onboarding Why: • Trust • Clarity and Comprehension • Engagement
12. Bug Encountered Buddy List / Requests
13. Bug Encountered: Buddy List / Requests User has received a Buddy request (Ashley and Nick) User has also sent a Buddy request (Zane)
14. Bug Encountered: Buddy List / Requests • One buddy added • No indication of incoming (pending) buddy requests
15. Bug Encountered: Buddy List / Requests • No notifications • No indication of incoming (pending) friend requests
16. Bug Encountered: Buddy List / Requests Solution: • Add pop-up notifications • Highlight “Notifications” in app ◦ Example: 1
17. Summary • First impressions • Onboarding questions ◦ Observations ◦ Tool Tip Mockups • Buddy List bug
18. Zane Rose August 2023