Supercharge your chat!

A talk about the value of (text) chat combined with chat bots can bring to a company and a demonstration of some of Err's (http://errbot.net/) features as a framework for implementation.

22-10-2014 @ Amsterdam Python Meetup Group (http://www.meetup.com/Amsterdam-Python-Meetup-Group/events/202046722/)

Transcript

1. Supercharge your chat!
   By @NickGroenen
   

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2. I do…
   DevOps
   

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3. Tools and
   Process
   

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4. Wrong!
   

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5. People problem,
   tech problem
   

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6. Communication
   

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7. Text chat
   

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8. Human <-> computer
   interaction
   

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11. Credits: http://matadornetwork.com/abroad/metric-map-which-countries-dont-belong-with-the-others/
    

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13. Are you finished deploying yet? Can I deploy mine?
    Who deployed that last change?
    Did you see that Nagios alert? Who's looking into it?
    Did you see issue 205? Issue 205? Yeah it's that issue
    about midnight being false.
    Oh, that one! Yes I saw it.
    

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15. Err
    The pluggable chat-bot
    http://errbot.net/
    https://github.com/gbin/err
    

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16. Err is a GPL3-licensed chat bot for Jabber
    XMPP and IRC networks, designed to be easily
    deployable, extendable and maintainable.
    

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17. Supports Python 2.7 and Python 3.3+
    Platform independent (yes, Windows!)
    

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18. Pluggable & emphasis
    on sharing
    

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20. Simple but powerful
    

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21. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

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22. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

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23. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

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24. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

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25. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

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26. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd(name="helloworld")
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

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27. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

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28. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

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29. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    msg.frm -> "xxxxxxxx@conf.hipchat.com/Nick Groenen"
    

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30. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    msg.frm -> "xxxxxxxx@conf.hipchat.com/Nick Groenen"
    msg.type_ -> "groupchat"
    

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31. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    msg.frm -> "xxxxxxxx@conf.hipchat.com/Nick Groenen"
    msg.type_ -> "groupchat"
    msg.body -> "!hello"
    

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32. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    msg.frm -> "xxxxxxxx@conf.hipchat.com/Nick Groenen"
    msg.type_ -> "groupchat"
    msg.body -> "!hello"
    msg.html -> None
    

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33. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    msg.frm -> "xxxxxxxx@conf.hipchat.com/Nick Groenen"
    msg.type_ -> "groupchat"
    msg.body -> "!hello"
    msg.html -> None
    msg.to -> "xxxxxxxx@conf.hipchat.com/Err Bot"
    

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34. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    !hello -> args = ""
    

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35. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    !hello -> args = ""
    !hello Err Bot -> args = "Err Bot"
    

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36. @botcmd(split_args_with=None)
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

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37. @botcmd(split_args_with=None)
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    !hello Err Bot -> args = ["Err", "Bot"]
    

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38. Returning multiple responses
    from errbot import BotPlugin, botcmd
    from time import sleep
    class PluginExample(BotPlugin):
    @botcmd
    def longcompute(self, mess, args):
    yield "Going to sleep"
    sleep(10)
    yield "Waking up"
    

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39. Returning multiple responses
    from errbot import BotPlugin, botcmd
    from time import sleep
    class PluginExample(BotPlugin):
    @botcmd
    def longcompute(self, mess, args):
    yield "Going to sleep"
    sleep(10)
    yield "Waking up"
    

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40. Templates
    hello.html:
    {% extends "base.html" %}
    {% block body %}
    Hello, {{name}}!
    {% endblock %}
    

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41. Templates
    from errbot import BotPlugin, botcmd
    class Hello(BotPlugin):
    @botcmd(template="hello")
    def hello(self, msg, args):
    """Say hello to someone"""
    return {'name': args}
    

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42. Templates
    from errbot import BotPlugin, botcmd
    class Hello(BotPlugin):
    @botcmd(template="hello")
    def hello(self, msg, args):
    """Say hello to someone"""
    return {'name': args}
    

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43. Webhooks
    from errbot import BotPlugin, webhook
    import logging
    class PluginExample(BotPlugin):
    @webhook
    def example(self, incoming_request):
    logging.debug(repr(incoming_request))
    return "OK"
    

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44. Webhooks
    from errbot import BotPlugin, webhook
    import logging
    class PluginExample(BotPlugin):
    @webhook
    def example(self, incoming_request):
    logging.debug(repr(incoming_request))
    return "OK"
    

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45. Webhooks
    $ curl -i http://localhost:3141/example
    HTTP/1.1 200 OK
    Content-Length: 2
    Content-Type: text/html; charset=UTF-8
    Date: Tue, 05 Aug 2014 01:40:01 GMT
    Server: Rocket 1.2.4 Python/3.3.2+
    Connection: keep-alive
    OK
    

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46. Webhooks
    from errbot import BotPlugin, webhook
    import logging
    class PluginExample(BotPlugin):
    @webhook(r'/custom_uri/.*/')
    def example(self, incoming_request):
    logging.debug(repr(incoming_request))
    return "OK"
    

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48. Extensive configuration
    # Allow everyone access by default
    ACCESS_CONTROLS_DEFAULT = {}
    ACCESS_CONTROLS = {
    'status':
    {'allowrooms': ('room@conf.server.tld,)},
    'about':
    {'denyusers': ('baduser@server.tld,),
    'uptime':
    {'allowusers': BOT_ADMINS},
    }
    

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49. Extensive configuration
    DIVERT_TO_PRIVATE = ('help', 'about', 'status')
    

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50. Tests (pytest)
    from errbot.backends.test import \
    testbot, push_message, pop_message
    extra_plugin_dir = '/foo/bar'
    def test_about(testbot):
    push_message('!about')
    assert "Err version" in pop_message()
    

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51. Tests (stdlib unittest)
    from errbot.backends.test import \
    FullStackTest, push_message, pop_message
    class TestCommands(FullStackTest):
    def setUp(self):
    super().setUp(extra_plugin_dir='/foo/bar')
    def test_about(self):
    push_message('!about')
    self.assertIn("Err version", pop_message())
    

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52. http://errbot.net/user_guide/plugin_development/
    

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53. Questions?
    

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