Supercharge your chat!

A talk about the value of (text) chat combined with chat bots can bring to a company and a demonstration of some of Err's (http://errbot.net/) features as a framework for implementation.

22-10-2014 @ Amsterdam Python Meetup Group (http://www.meetup.com/Amsterdam-Python-Meetup-Group/events/202046722/)

Transcript

1. Supercharge your chat!
   By @NickGroenen
   

   View Slide

2. I do…
   DevOps
   

   View Slide

3. Tools and
   Process
   

   View Slide

4. Wrong!
   

   View Slide

5. People problem,
   tech problem
   

   View Slide

6. Communication
   

   View Slide

7. Text chat
   

   View Slide

8. Human computer
   interaction
   

   View Slide

9. View Slide

10. View Slide

11. Credits: http://matadornetwork.com/abroad/metric-map-which-countries-dont-belong-with-the-others/
    

    View Slide

12. View Slide

13. Are you finished deploying yet? Can I deploy mine?
    Who deployed that last change?
    Did you see that Nagios alert? Who's looking into it?
    Did you see issue 205? Issue 205? Yeah it's that issue
    about midnight being false.
    Oh, that one! Yes I saw it.
    

    View Slide

14. View Slide

15. Err
    The pluggable chat-bot
    http://errbot.net/
    https://github.com/gbin/err
    

    View Slide

16. Err is a GPL3-licensed chat bot for Jabber
    XMPP and IRC networks, designed to be easily
    deployable, extendable and maintainable.
    

    View Slide

17. Supports Python 2.7 and Python 3.3+
    Platform independent (yes, Windows!)
    

    View Slide

18. Pluggable & emphasis
    on sharing
    

    View Slide

19. View Slide

20. Simple but powerful
    

    View Slide

21. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

    View Slide

22. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

    View Slide

23. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

    View Slide

24. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

    View Slide

25. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

    View Slide

26. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd(name="helloworld")
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

    View Slide

27. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

    View Slide

28. from errbot import BotPlugin, botcmd
    class HelloWorld(BotPlugin):
    """Example 'Hello, world!' plugin for Err"""
    @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

    View Slide

29. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    msg.frm -> "xxxxxxxx@conf.hipchat.com/Nick Groenen"
    

    View Slide

30. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    msg.frm -> "xxxxxxxx@conf.hipchat.com/Nick Groenen"
    msg.type_ -> "groupchat"
    

    View Slide

31. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    msg.frm -> "xxxxxxxx@conf.hipchat.com/Nick Groenen"
    msg.type_ -> "groupchat"
    msg.body -> "!hello"
    

    View Slide

32. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    msg.frm -> "xxxxxxxx@conf.hipchat.com/Nick Groenen"
    msg.type_ -> "groupchat"
    msg.body -> "!hello"
    msg.html -> None
    

    View Slide

33. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    msg.frm -> "xxxxxxxx@conf.hipchat.com/Nick Groenen"
    msg.type_ -> "groupchat"
    msg.body -> "!hello"
    msg.html -> None
    msg.to -> "xxxxxxxx@conf.hipchat.com/Err Bot"
    

    View Slide

34. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    !hello -> args = ""
    

    View Slide

35. @botcmd
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    !hello -> args = ""
    !hello Err Bot -> args = "Err Bot"
    

    View Slide

36. @botcmd(split_args_with=None)
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    

    View Slide

37. @botcmd(split_args_with=None)
    def hello(self, msg, args):
    """Say hello to the world"""
    return "Hello, world!"
    !hello Err Bot -> args = ["Err", "Bot"]
    

    View Slide

38. Returning multiple responses
    from errbot import BotPlugin, botcmd
    from time import sleep
    class PluginExample(BotPlugin):
    @botcmd
    def longcompute(self, mess, args):
    yield "Going to sleep"
    sleep(10)
    yield "Waking up"
    

    View Slide

39. Returning multiple responses
    from errbot import BotPlugin, botcmd
    from time import sleep
    class PluginExample(BotPlugin):
    @botcmd
    def longcompute(self, mess, args):
    yield "Going to sleep"
    sleep(10)
    yield "Waking up"
    

    View Slide

40. Templates
    hello.html:
    {% extends "base.html" %}
    {% block body %}
    Hello, {{name}}!
    {% endblock %}
    

    View Slide

41. Templates
    from errbot import BotPlugin, botcmd
    class Hello(BotPlugin):
    @botcmd(template="hello")
    def hello(self, msg, args):
    """Say hello to someone"""
    return {'name': args}
    

    View Slide

42. Templates
    from errbot import BotPlugin, botcmd
    class Hello(BotPlugin):
    @botcmd(template="hello")
    def hello(self, msg, args):
    """Say hello to someone"""
    return {'name': args}
    

    View Slide

43. Webhooks
    from errbot import BotPlugin, webhook
    import logging
    class PluginExample(BotPlugin):
    @webhook
    def example(self, incoming_request):
    logging.debug(repr(incoming_request))
    return "OK"
    

    View Slide

44. Webhooks
    from errbot import BotPlugin, webhook
    import logging
    class PluginExample(BotPlugin):
    @webhook
    def example(self, incoming_request):
    logging.debug(repr(incoming_request))
    return "OK"
    

    View Slide

45. Webhooks
    $ curl -i http://localhost:3141/example
    HTTP/1.1 200 OK
    Content-Length: 2
    Content-Type: text/html; charset=UTF-8
    Date: Tue, 05 Aug 2014 01:40:01 GMT
    Server: Rocket 1.2.4 Python/3.3.2+
    Connection: keep-alive
    OK
    

    View Slide

46. Webhooks
    from errbot import BotPlugin, webhook
    import logging
    class PluginExample(BotPlugin):
    @webhook(r'/custom_uri/.*/')
    def example(self, incoming_request):
    logging.debug(repr(incoming_request))
    return "OK"
    

    View Slide

47. View Slide

48. Extensive configuration
    # Allow everyone access by default
    ACCESS_CONTROLS_DEFAULT = {}
    ACCESS_CONTROLS = {
    'status':
    {'allowrooms': ('room@conf.server.tld,)},
    'about':
    {'denyusers': ('baduser@server.tld,),
    'uptime':
    {'allowusers': BOT_ADMINS},
    }
    

    View Slide

49. Extensive configuration
    DIVERT_TO_PRIVATE = ('help', 'about', 'status')
    

    View Slide

50. Tests (pytest)
    from errbot.backends.test import \
    testbot, push_message, pop_message
    extra_plugin_dir = '/foo/bar'
    def test_about(testbot):
    push_message('!about')
    assert "Err version" in pop_message()
    

    View Slide

51. Tests (stdlib unittest)
    from errbot.backends.test import \
    FullStackTest, push_message, pop_message
    class TestCommands(FullStackTest):
    def setUp(self):
    super().setUp(extra_plugin_dir='/foo/bar')
    def test_about(self):
    push_message('!about')
    self.assertIn("Err version", pop_message())
    

    View Slide

52. http://errbot.net/user_guide/plugin_development/
    

    View Slide

53. Questions?
    

    View Slide