Foundation for Good - World IA Day Boston 2018

The beauty of iA is that it provides us a foundation from which we can build languages, taxonomies, and workflows, to generate and improve understanding.

When I think of iA(or ux, ix, or any discipline) for good, I think about building a foundation for our teams to do their best work, and be their best selves.

Transcript

1. Building a Foundation for Good @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
2. The beauty of iA is that it provides us a foundation from which we can build languages, taxonomies, and workflows, to generate and improve understanding. @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
3. When I think of iA(or ux, ix, or any discipline) for good, I think about building a foundation for our teams to do their best work, and be their best selves. @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
4. What is good? @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
5. What is our good? @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
6. This is my “For Good” @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
7. How does this idea of “For Good” relate to our work and teams? @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
8. Inspire each other to reach our goals and do the best work of our lives in a fearless, candid, and supportive, environment. @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
9. We each have teams… How we interact with those teams impacts our ability, and our teams ability, to do our best work. @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
10. We each have teams… How we interact with those teams impacts our ability, and our teams ability, to do our best work. No shit A-A-Ron! @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
11. My Teams @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
12. First team = My family My Teams @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
13. First team = My family Second team = My leadership team My Teams @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
14. First team = My family Second team = My leadership team Third team = My direct reports My Teams @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
15. First team = My family Second team = My leadership team Third team = My direct reports Fourth team = The broader team My Teams @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
16. @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
17. Group emotional intelligence @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
18. Group emotional intelligence @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
19. Group emotional intelligence Trust, identity, efficacy @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
20. Group emotional intelligence Trust, identity, efficacy @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
21. Group emotional intelligence Trust, identity, efficacy Participation, cooperation, collaboration @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
22. Group emotional intelligence Trust, identity, efficacy Participation, cooperation, collaboration @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
23. Group emotional intelligence Trust, identity, efficacy Participation, cooperation, collaboration Better decisions, more creative solutions, higher productivity @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
24. We want to work with and engage our partners from a position of emotional intelligence. @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
25. Emotional intelligence is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence. ~ Robert K. Cooper. Ph.D. Feb 8, 2017 @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
26. Emotional Awareness Component Definition Hallmarks Self-Awareness The ability to recognize and understand your moods, emotions, and drives, as well as their effect on others. • Self-confidence. • Realistic self-assessment. • Self deprecating sense of humor/not taking one’s self to seriously. Self-Regulation The ability to control or re-direct disruptive impulses and moods. The propensity to suspend judgement - to think before acting. • Trustworthiness and integrity. • Comfort with ambiguity. • Openness to change. Motivation A passion to work for reasons that go beyond money or status. A propensity to pursue goals with energy and persistence. • Strong drive to achieve. • Optimism in the face of failure. • Organizational commitment. Empathy The ability to understand the emotional makeup of other people. Skill in treating people according to their emotional reactions. • Expertise in building and retaining talent. • Cross-cultural sensitivity. • Service to team, business partners, and customers. Social Skills Proficiency in managing relationships and building networks. An ability to find common ground. • Effectiveness in leading change. • Persuasiveness. • Expertise in building and leading teams. The five elements of emotionally intelligent team members World IA Day 2018 @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
27. Look past your preconceived thoughts about a person and you’ll find things more beautiful and more alike yourself than you’ve thought. ~ Rogie King @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
28. We want work from a position of trust, and seek to build trust with our partners. @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
29. “If you want maximal productivity, and if you want work that gets the best results, you want the people doing that work to be in the optimal brain state for the work. You are a person who can evict them from the zone of optimal performance by slothfully handling your own interactions with them. So it's up to you to take responsibility for your impact on their ability to work at their best.” ~ Daniel Goleman @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
30. We are not gatekeepers of good experiences, we are facilitators of great experiences. @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
31. To facilitate great experiences, we need to embrace the concept that we are not just designers, and embrace the day to day opportunities to be designers as leaders. @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
32. As leaders we can set foundations for our teams, partner teams, and organizations… A foundation for good. @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
33. In 2018, let’s ground our identity in openness, humility, candor, and authenticity, setting a foundation for good. @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
34. Thank you. @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos
35. Resources - The Five Dysfunctions of a Team - Team of Teams - One Mission - Emergent Strategy Photos courtesy of unsplash.com Iwan Lume, Volkan Olmez, Saketh Garuda, Sanwel Deen, Osman Rana, Toa Heftiba, Ian Scneider, Bamagal, Iker Urteaga - On Emotional Intelligence @aaroni • Design Director CapitalOne World IA Day 2018 | #wiad2018 #wiadbos