Let's focus on practical case analysis and avoid general statements you can hear on any agile conference.
I will become a storyteller and will share a set of stories, representing lessons learned from runnung an agile project in a waterfall-based telecom culture.
I will also give a clear understanding what was a project setup. What was done differently from the enterprise waterfall-based project management standard? What agile principles and specific practices were applied? What were tangible benefits to the business from the situation where one project team became "outlaws" of the corporate culture.
Moreover, I will share the challenges and lessons learned related to both phases - the transfer project and further operations and development of the Service Desk function.
IPMA-B, Assessor, ITIL Expert,
Clash of Agile project and
Nearshore Service Desk
Waterfall vs Agile
Source: Gate model overview
Project Closure and
Feasibility Phase Inception Phase
3. Ortodox QA
Project documentation review:
• QA is 'not recommending approval of Gate 2
remains by similar reasons - mainly due to
ambiguities concerning scope and time plan‘
• PM expressed project group's view on
necessity to use more agile approach and put
more energy into action instead of digging
into plan&scope definitions infinitely, what
have ended in:
• '...Reviewer and Project Manager have
different views on
- level of detail and clarity which should
expressed in these documents and
- the way of describing deliverables...'
“Live” the manifesto
4. Working process
6. Goal pitch
10. Value stream
orked & What didn’t
Physical Kanban board
Weekly video conf.
Fixed time & budget
Focus on value-to-
Passing QA criteria
Daily stand-ups / telco
dependencies on other
Are Telco & Agile
Andrea Tomasini, Agile42, Ericsson Agile Transformation, http://www.agile42.com/en/blog/2012/08/16/ericsson-agile-transformation/
Crystal Vitelli, Agile vs Waterfall Project Management, http://www.venveo.com/articles/agile-vs-waterfall-project-management
Dale Olson Consulting, Waterfall Project Management vs. Agile Project Management: The Paradigm Shift,
Geir Amsjo, Agile42, Agile Transitions, http://www.slideshare.net/gamsjo/agile-transitionsmidig2012
LiquidPlanner inforgaphic, http://www.liquidplanner.com/blog/agile-v-waterfall-which-project-management-style-is-right-for-you/
Murray Robinson, Agileinsights blog, http://agileinsights.wordpress.com/2013/08/11/what-evidence-is-there-that-agile-works/
MVP diagram, http://blogs.nature.com/tradesecrets/2011/12/20/minimum_viable_products_in_biotech
Philipp Schroder, http://www.flickr.com/photos/visualpunch/8746306184/
Schulman, Shared Services : Adding Value to the Business Units, http://www.amazon.com/Shared-Services-Adding-Value-Business/dp/0471316210
Standish Group, Chaos Manifesto 2013, http://versionone.com/assets/img/files/ChaosManifesto2013.pdf