SQA Days #22 conference, Russia: Cognitive approach to mobile testing

Source: https://sqadays.com/en/talk/53572

Transcript

1. Software Quality Assurance days
   International Conference of
   Software Quality Assurance
   sqadays.com
   St.Petersburg. November 17–18, 2017
   Aleksandra Kornecka, OLX, Poland
   Cognitive approach to mobile testing
   

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2. Cognitive approach to mobile testing
   Hello world!
   # sQA, 4+ years
   # MSc.of CogSci
   # leader of Girls Who Test
   # sQA mentor volunteer
   # sprinter (agile too!)
   

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3. Cognitive approach to mobile testing
   Agenda
   1. Mobile testing horizons.
   2. Why cognitive science?
   3. Cognitive science meets mobile testing.
   4. Three cognitive theories useful for testers.
   5. Checklist for cognitive tester’s everyday testing.
   

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4. Cognitive approach to mobile testing
   Mobile testing horizons
   

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5. Cognitive approach to mobile testing
   Mobile testing horizons
   Software quality assurance goals:
   ● validating the requirements
   ● minimizing the errors’ quantity
   ● predicting user’s problems
   ● assuring the usability of a product
   

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6. Cognitive approach to mobile testing
   Mobile testing horizons
   Applications for:
   ● smartphones & tablets
   ● “wearables”
   ● smartwatches
   ● smart clothes
   ● virtual reality glasses
   ● gaming pads
   ● photo cameras
   

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7. Cognitive approach to mobile testing
   Why cognitive science?
   

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8. Cognitive approach to mobile testing
   Because it’s still all about humans!
   

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9. Cognitive approach to mobile testing
   Why cognitive science?
   ● cognitive science = human mind and brain
   ● processes of seeing, feeling
   ● haptic (tactile) interfaces are challenging for software
   development teams
   ● haptic-visual interface is most common for mobile applications
   ● accessibility testing requires even more cognitive effort
   

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10. Cognitive approach to mobile testing
    Cognitive science meets mobile testing
    

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11. Cognitive approach to mobile testing
    Cognitive science meets mobile testing
    

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12. Cognitive approach to mobile testing
    Cognitive science meets mobile testing
    ● most of applications users are humans
    ● humans have some perceptual limitations we should mind when testing
    ● we should remember we are human when testing applications for
    humans
    ● we see the association between software’s logic and hardware logic
    

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13. Cognitive approach to mobile testing
    Looking for “human user specification”
    ● most of applications users are humans
    ● humans have some perceptual limitations we should mind when testing
    ● we should remember we are human when testing applications for
    humans
    ● as the human testers we are best experts in being humans
    

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14. Cognitive approach to mobile testing
    Three cognitive theories useful for testers
    

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15. Cognitive approach to mobile testing
    Marr theory: constructing the view
    

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16. Cognitive approach to mobile testing
    Marr theory: constructing the view
    

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17. Cognitive approach to mobile testing
    Marr theory: constructing the view
    ● seeing involves testing the changes in the environment
    ● seeing everything at once is an illusion
    ● who appeals to the 1st stage image sketch, that gains user’s attention
    

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18. Cognitive approach to mobile testing
    Gestalt theory: recognizing schemas
    

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19. Cognitive approach to mobile testing
    

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20. Cognitive approach to mobile testing
    Gestalt theory in UI
    

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21. Cognitive approach to mobile testing
    Gibson theory: errors affordances
    

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22. Cognitive approach to mobile testing
    Gibson theory: errors affordances
    

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23. Cognitive approach to mobile testing
    Gibson theory: errors affordances
    ● errors like affordances - just waiting to get discovered
    ● experience combined with intuition
    ● error guessing resulted from technical knowledge
    ●
    

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24. Cognitive approach to mobile testing
    Checklist for mobile cognitive tester
    ● Is your testing user-perception-centered?
    ● Do you mind attention gap
    ● Does your app handle GPS, internet, network problems?
    ● Do you follow UX rules in your testing?
    ● Do you validate requirements under human factor condition?
    ● Do you validate UI understandability?
    ● Do you choose the tools that empower your human factor?
    

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25. Cognitive approach to mobile testing
    Final thoughts
    ● human testing for human user
    ● remember about the limits of perception when testing, especially
    mobile apps
    ● science can support practice and vice versa
    

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26. Cognitive approach to mobile testing
    Thank you for your attention!
    aleksandra.k.kornecka@gmail.com
    @aleko_tweets
    girlswhotest.pl
    

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