SQA Days #22 conference, Russia: Cognitive approach to mobile testing

Source: https://sqadays.com/en/talk/53572

Transcript

1. Software Quality Assurance days International Conference of Software Quality Assurance sqadays.com St.Petersburg. November 17–18, 2017 Aleksandra Kornecka, OLX, Poland Cognitive approach to mobile testing
2. Cognitive approach to mobile testing Hello world! # sQA, 4+ years # MSc.of CogSci # leader of Girls Who Test # sQA mentor volunteer # sprinter (agile too!)
3. Cognitive approach to mobile testing Agenda 1. Mobile testing horizons. 2. Why cognitive science? 3. Cognitive science meets mobile testing. 4. Three cognitive theories useful for testers. 5. Checklist for cognitive tester’s everyday testing.
4. Cognitive approach to mobile testing Mobile testing horizons
5. Cognitive approach to mobile testing Mobile testing horizons Software quality assurance goals: • validating the requirements • minimizing the errors’ quantity • predicting user’s problems • assuring the usability of a product
6. Cognitive approach to mobile testing Mobile testing horizons Applications for: • smartphones & tablets • “wearables” • smartwatches • smart clothes • virtual reality glasses • gaming pads • photo cameras
7. Cognitive approach to mobile testing Why cognitive science?
8. Cognitive approach to mobile testing Because it’s still all about humans!
9. Cognitive approach to mobile testing Why cognitive science? • cognitive science = human mind and brain • processes of seeing, feeling • haptic (tactile) interfaces are challenging for software development teams • haptic-visual interface is most common for mobile applications • accessibility testing requires even more cognitive effort
10. Cognitive approach to mobile testing Cognitive science meets mobile testing
11. Cognitive approach to mobile testing Cognitive science meets mobile testing
12. Cognitive approach to mobile testing Cognitive science meets mobile testing • most of applications users are humans • humans have some perceptual limitations we should mind when testing • we should remember we are human when testing applications for humans • we see the association between software’s logic and hardware logic
13. Cognitive approach to mobile testing Looking for “human user specification” • most of applications users are humans • humans have some perceptual limitations we should mind when testing • we should remember we are human when testing applications for humans • as the human testers we are best experts in being humans
14. Cognitive approach to mobile testing Three cognitive theories useful for testers
15. Cognitive approach to mobile testing Marr theory: constructing the view
16. Cognitive approach to mobile testing Marr theory: constructing the view
17. Cognitive approach to mobile testing Marr theory: constructing the view • seeing involves testing the changes in the environment • seeing everything at once is an illusion • who appeals to the 1st stage image sketch, that gains user’s attention
18. Cognitive approach to mobile testing Gestalt theory: recognizing schemas
19. Cognitive approach to mobile testing
20. Cognitive approach to mobile testing Gestalt theory in UI
21. Cognitive approach to mobile testing Gibson theory: errors affordances
22. Cognitive approach to mobile testing Gibson theory: errors affordances
23. Cognitive approach to mobile testing Gibson theory: errors affordances • errors like affordances - just waiting to get discovered • experience combined with intuition • error guessing resulted from technical knowledge •
24. Cognitive approach to mobile testing Checklist for mobile cognitive tester • Is your testing user-perception-centered? • Do you mind attention gap • Does your app handle GPS, internet, network problems? • Do you follow UX rules in your testing? • Do you validate requirements under human factor condition? • Do you validate UI understandability? • Do you choose the tools that empower your human factor?
25. Cognitive approach to mobile testing Final thoughts • human testing for human user • remember about the limits of perception when testing, especially mobile apps • science can support practice and vice versa
26. Cognitive approach to mobile testing Thank you for your attention! aleksandra.k.kornecka@gmail.com @aleko_tweets girlswhotest.pl