Martyrs On Film: learning to hate the #oncallselfie

Martyrs On Film: learning to hate the #oncallselfie

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Alice Goldfuss

May 22, 2017
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Transcript

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    Benefits of On-Call • Hones troubleshooting skills • Forces you

    to identify the weak points in your systems • Teaches you what is and isn’t production-ready
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    Me

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    A totally normal on-call routine • Don’t leave house except

    to commute to work • Clear all non-work appointments • Cook all meals beforehand • Have soup on hand • Don’t sleep
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    Miserable on-call professionals • Have terrible work/life balance • Are

    supporting poorly-designed systems • Feel powerless to solve problems • Generally hate the role
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    Actionable Alerts • Something breaks • Customers notice • I

    am the best person to fix it • I need to fix it immediately
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    “If a developer is good, being ‘on call’ just means

    having to fix other people’s problems and inconsequential stuff on Sat.” - dev on Twitter
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    “Fixed this for him! ‘Put your developers on call. You’ll

    be surprised by how quickly they go work for someone that isn’t an #$%.’” - dev on Twitter
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    “If your org has change control working properly, if code

    breaks, the jr sysadmin should simply roll back the update as documented.” - dev on Twitter
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