Psychological demands of technology, or how your product is killing my self-esteem - Monktoberfest 2014

Closing talk at Monktoberfest 2014 - http://monktoberfest.com

More info and video in blog post: https://medium.com/@aneel/change-hurts-42ba5612dbaa

Centered on the idea that change is hard and asking people to change is hard because the act of change breaks a bit of self-esteem. We should provide ways to support people in change through design, community and other sources of efficacy -> confidence -> self-esteem that can fill the gaps we create when we break old behaviors (or ideas) to create new ones.

Transcript

1. { Psychological  demands   of  technology Or,  how  your  product  is  killing  my  self-­‐‑esteem
6.   Geek   è  Facts  win     Only  child   è  Bad  at  empathy  
8.   Mechanics  of     addiction  for  profit   è  **********    
10.   Empathy  and  experience   è  Proof     Positive  reinforcement   è  Support  
12.   Efficacy   è  Confidence     Confidence   è  Self-­‐‑esteem  
14.   Learning  something  new   è  Sucking  for  a  while    
16.   Challenged  efficacy   è  Challenged  confidence     Challenged  confidence   è  Challenged  esteem  
18.   Changing  behavior   è  Hurts       Community  support   è  Fills  the  gap  
20. Cambrianly  exploding
21.   New  paLerns        
22.   New  architectures        
23.   New  cultures        
24.   New  metaphors        
25.   New  interfaces        
26.   è  Demand  change    
27.   è  Demand  failure      
28.   è  Demand  losing  confidence    
29.   è  Demand  losing  esteem    
30.   è  Demand  suffering      
32. Make  change  consumable      
33. Design  for  efficacy        
34. Build  ideas  to  last          
35. Fill  discontinuities        
36. Create  community        
37. Remove  friction        
38. Break  barriers        
40. fin.  thx.   @aneel