Evil Experiments (In the office)

Queer Code - Pride Edition

Muahahahaha, are you an evil scientist? Do you want to experiment on your colleges and co-workers? Do you want to get them using best software development practices while doing it? In this talk I will teach you how to use an experiment based model along with a series of practical exercises to keep your team running through mazes towards better products.

About Billie

Billie Thompson (she/her) is a cloud-native consultant working at Armakuni. She helps organisations move towards fast-moving, sustainable, modern development practices. Every team is different, but usually, she's helping teach Agile, DevOps and DDD practices at all skill levels.
Twitter: @purplebooth

Transcript

1. How to be an Evil Scientist (at the office)
2. About me ▪ Quite tall ▪ Help people use best practices ▪ Favourite animal is the capybara
3. Hands up!
4. Pet Peeves
5. Quick Detour
6. “ 4 Years
7. “ 4 Years Waiting time for a first appointment at Northamptonshire
8. Meet Tom
9. Finish a BSc
10. Start a family
11. Start a business and get out of the risky first year
12. But Tom probably won’t get to do those things
14. Pride is a protest
15. How to be an Evil Scientist (at the office)
16. Laughter Therapy
17. Quiet Evil Chuckle
18. Evil Chuckle
19. Evil Laugh
20. Story
21. Embedding best practices into teams
22. Real problems
23. Cat’s Paw Inc.
24. Dastardly Plan Artisan Ashley (Team Leader)
25. Pair Programming
26. Pipelines
27. TDD
28. Always have an escape plan
29. Never monologue
30. Absolutely no capes!
31. It worked!
32. Superheros were being defeated
33. She was asked to help Sam and Alex do it too
34. Sam and Alex have their own teams, and badly want to take over the world too
35. So she did
36. Demands!
37. They did the exact same thing and it didn’t work
38. They were thwarted by super heros at every turn!
39. And they all went to jail
40. Thankfully Ashley always has an escape plan
41. “ The future is already here — it's just not very evenly distributed William Gibson
42. Teams are different
43. Cat’s Paw Inc. needed to go back to the drawing board
44. Alex and Sam ask her to talk about how she decided what to do with her team
45. Ashley’s first few weeks
46. Ashley learned about the world she lives in
47. Found the pain points and the gaps between vision and reality
48. Worked out what the problems were and what potential fixes could be
49. Tried them out one by one in real world villainous situations
50. She then looked back to see if they worked
51. Why don’t we use that?
52. What if we experimented on them?
53. Design Thinking Empathize Define Ideate Prototype Test
54. Empathise
55. Empathise Team Metrics Stakeholder Mapping
56. The Westrum Model Pathological (power-oriented) Bureaucratic (rule-oriented) Generative (performance-oriented) Low co-operation Modest co-operation High co-operation Messengers shot Messengers neglected Messengers trained Responsibilities shirked Narrow responsibilities Risks are shared Bridging discouraged Bridging tolerated Bridging encouraged Failure leads to scapegoating Failure leads to justice Failure leads to enquiry Novelty crushed Novelty leads to problems Novelty implemented
57. Lencioni Inattention to RESULTS Avoidance of ACCOUNTABILITY Lack of COMMITMENT Fear of CONFLICT Absence of TRUST To take Accountability takes prior Commitment Focus on delivering measurable Results. Collective and individual accountability, and feedback Commitment follows healthy conflict Healthy Conflict implies Candid Debate Building Trust requires Vulnerability
58. Four Key Metrics Lead Time Deployment Frequency Mean Time to Recovery Change Failure Percentage
59. Define
60. Define Service Health Check
61. Define Value Stream Mapping Service Blueprint
62. Ideate
63. Ideate 1-2-4 All Hypothesis Generation
64. Prototype
65. Test (and share)
66. Copying Ashley’s first week they designed an experiment to run on with their teammates
67. Formulating it as an experiment made it easy get permission to fail (even with a terrifying boss)
68. Focus on outcomes
69. Iterate and work out what works for that specific team
70. This allowed them to crush all opposition
71. And take over the world!
72. Thank you!