SRE: Self Isolated Edition

SRE: Self Isolated Edition

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Armakuni

April 17, 2020
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  1. 4.

    Introductions 4 • Billie Thompson • Developer • Fav. Animal

    Capybara PurpleBooth ArmakuniHQ Getting to know you, Getting to know all about you
  2. 5.

    5

  3. 8.

    8

  4. 20.

    20 The North Star Metric is the single metric that

    best captures the core value that your product delivers to customers.
  5. 22.

    22 Focus on feature delivery I delivered 15 story points

    this week! My teams just don’t have the feature velocity
  6. 23.

    23 Focus on feature delivery Focus on stability I delivered

    15 story points this week! My teams just don’t have the feature velocity
  7. 24.

    armakuni.com How do you combat the great power of feature

    delivery Self Isolated Edition Billie Thompson
  8. 25.
  9. 26.

    26 What attributes does a countering force need to have

    • Fast feedback cycle • Be achievable •
  10. 27.

    27 What attributes does a countering force need to have

    • Fast feedback cycle • Be achievable • Have monetary impact
  11. 28.

    28 Focus on feature delivery Focus on stability I delivered

    15 story points this week! My teams just don’t have the feature velocity and we don’t know The Error Budget
  12. 33.

    Our customers would leave us if we had performance in

    this region 33 Stability-o-meter Never down Always down
  13. 34.

    If we are here we are taking as much risk

    as our customers will tolerate 34 Stability-o-meter Never down Always down
  14. 35.

    We need a buffer between what we aim for and

    what our customers need 35 Stability-o-meter Never down Always down
  15. 36.

    This is our error budget we can spend it how

    we like 36 Stability-o-meter Never down Always down
  16. 39.

    Maybe something goes really wrong and we go over 39

    Stability-o-meter Never down Always down
  17. 41.

    41 Stability-o-meter Never down Always down SLA Service Level Agreement

    An external promise to customers backed up with financial penalties
  18. 42.

    42 Stability-o-meter Never down Always down SLA An external promise

    to customers backed up with financial penalties The units of this chart are the SLI (Service Level Indicator)