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A better way to build websites

Paul Boag
June 07, 2013

A better way to build websites

Traditional project management approaches don't work when developing websites. Fortunately there is a better way.

Paul Boag

June 07, 2013
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  1. “Online is a genuinely new game and playing field. We

    must bring new thinking if our strategies are going to succeed.” Usability expert, Gerry McGovern
  2. 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

    2008 2009 2010 2011 2012 Redesign Redesign Redesign Redesign Redesign Periodic redesigns Replacing previous site Significant capital outlay
  3. 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

    2009 2010 Redesign Redesign Redesign Redesign Threshold of effectiveness
  4. Launch 5 weeks 1 year 2 year Expenditure in time

    and effort Lots What we know about users
  5. 4 components for success Becoming user focused Create a single

    empowered digital team Work incrementally Establish policies and procedures
  6. Why? ★ Reduce costs Avoids building functionality that is not

    needed ★ Increases effectiveness Increases customer satisfaction and so conversion rates ★ Provides a criteria for inclusion Prevents academics demanding certain content is added to the site whether or not its appropriate
  7. As a prospective undergraduate student. I want to look at

    what courses Edinburgh offers in a particular subject area. So I can decide whether to include Edinburgh in my shortlist of Universities.
  8. Why? ★ Creates consistency A set of business objectives agreed

    by all ensures that the digital strategy is heading in a consistent direct. ★ Filters ideas Suggestions for content or functionality that does not support a business objective can be rejected. ★ Provides accountability Business objectives can be turned into measurable success criteria to check the web team is performing.
  9. ★ Become user focused ★ Create a single team ★

    Work incrementally ★ Establish policies and procedures Traditional project management doesn’t work on the web but there is a better way.