DevOpsDays Montreal 2022 - Building Personal Resilience

Using career coaching, mindfulness, positive psychology and community to build personal resilience and navigate life and career challenges.

1. Building Personal Resilience Using self care, awareness and personal leadership to navigate a new world where life’s challenges and careers converge. Chuck Mountz, Jr
2. 2 Bon Jour! Ø Passionate about People Ø Leader in Tech for 12 years Ø Community Organizer Ø Career & Leadership Coach chuckmountzjr.com https://www.linkedin.com/in/chuckmountzjr/
3. “ A study of more than 36,200 IT professionals across 33 counties by mental wellbeing platform Yerbo found that two in five workers are at high risk of burnout, prompted by longer hours, more demanding workloads and conflicts in work-life balance. 42% of IT workers who are facing high levels of burnout are considering quitting their company in the next six months 62% of IT professionals report being "physically and emotionally drained” Women face a greater burnout risk than men. Yerbo found that 46% of women had a high burnout risk, compared to 38.2% of men. https://www.zdnet.com/article/tech-workers-face-a-burnout-crisis-unless-employers-act-now/ 3
5. Quiet Quitting ▸ Only doing minimum role expectations ▸ Reevaluate life and values ▸ New terminology, but nothing new! Not engaged in the workplace. 5 https://hub.jhu.edu/2022/09/12/what-is-quiet-quitting/ State of the Global Workplace – Gallup 2022
6. Burnout ▸ Not just about workload ▸ Much more 6
7. Burnout is a prolonged response to chronic situational stressors on the job 7 Negative Self- Evaluation • Self doubt, no confidence • I can’t do the job • Stuck in this role Exhaustion • Can’t think • Drained physically and emotionally • Want to go home Cynicism • Negativity • Cynical about place you work • Checked out, bare minimum https://itrevolution.com/understanding-job-burnout-christina-maslach/
8. Drivers of Burnout 8 https://itrevolution.com/understanding-job-burnout-christina-maslach/ 1. Workload 2. Control (autonomy) 3. Reward(recognition) 4. Community 5. Fairness 6. Values
9. 9 •Have you become cynical or critical at work? •Do you drag yourself to work and have trouble getting started? •Have you become irritable or impatient with co-workers, customers or clients? •Do you lack the energy to be consistently productive? •Do you find it hard to concentrate? •Do you lack satisfaction from your achievements? •Do you feel disillusioned about your job? •Are you using food, drugs or alcohol to feel better or to simply not feel? •Have your sleep habits changed? https://www.mayoclinic.org/healthy-lifestyle/adult-health/in-depth/burnout/art-20046642 "Burnout" isn't a medical diagnosis
10. 10 Exhaustion • Drained physically and emotionally • Hard to focus Cynicism • Negativity • Cynical about where you work • Checked out Self Doubt • Self-doubt and confidence • Can’t do the job • Impacting performance Menti.com 5312 3510
12. ▸ Is a state ▸ Meditation is a technique ▸ There are many techniques… ▸ Seek internal state ▸ Seek external state Mindfulness 12
13. ▸ Internal ╺ Presence ╺ Non-judgement ╺ Compassion ╺ Intention ▸ External ╺ Intention ╺ Connected ╺ Empathy ╺ Non-judgement Mindfulness 13
14. Mindfulness ▸ How does this show up? ▸ Walk ▸ Coffee ▸ Music ▸ Yoga ▸ Meditation ▸ Mentoring ▸ Community ▸ Present and supportive at work 14
15. Positive Psychology ▸ Gratitude ╺ Morning practice ╺ Self Affirmations ╺ Recognizing external affirmations (hardest) 15 https://thriveworks.com/blog/positive-psychology-movement-benefits/
16. Gratitude Practice Worked with clients independently and walked them through showing me error logs Standing by my answer when being challenged during an internal demo Shoutouts Achievements Certs Feel-goods Syeda Habib and Colin Grigg, DevOpsDaysDC 2022
17. Career Conversations ▸ Build a north star ▸ Introspective questions ▸ Self discovery 17
18. Building Your Career Path & North Star ▸ Personal strengths and values ▸ Vision ▸ Action items ▸ Skill gaps ▸ Networking ▸ Training ▸ Current role 18
19. Values and Strengths Interventions ▸ VIA Character Strengths, Gallup Strengthfinders, career coach. 19 https://positivepsychology.com/character-strength-examples-interventions-worksheets/ • Values • Strengths Experience • Values • Strengths Experience • Values • Strengths Experience
20. Vision ▸ Where do you see yourself at the pinnacle of your career? ╺ Industry? ╺ Organizational size? ╺ Entrepreneur? ╺ Individual contributor or management ╺ Who are you surrounded with? ╺ What does that day look like to you? 20
21. Skill Self-Assessment ▸ Example skills to drive your career ╺ Communications (presentations, writing, etc) ╺ Difficult conversations/providing feedback ╺ Product management ╺ Coding expertise ╺ Cloud architecture and design ╺ Agile and workflow processes 21
22. Career Action Items ▸ Networking ▸ On the job ▸ Training 22
23. 23 Example Trello Board Career Dev Action Item Tracking
24. 24 Example “When They Win, You Win” Career Dev Process
25. Building Support 25
26. Personal board of directors ▸ Challenge ▸ Support/Encourage ▸ Motivate ▸ Trust 26
27. Reaching Out 27 Community • DevOpsDays!! • Tech • Meetups • Conferences • Local programs Coach • Creative, resourceful and whole. • Unlock - Open Questions, reframing, reflecting Mentor • Someone who has been down a similar path you want to experience. • Mentee drives the engagement. • Peer • Reverse https://itrevolution.com/understanding-job-burnout-christina-maslach/
29. 29 BetterUp Members see a 38% decrease in languishing in the first three months with a coach. Companies promoted employees who were mentors 6 times more often and mentees 5 times more often Mentoring Ø Communities like ERG fantastic place to seek mentorship Ø Underrepresented people in tech benefit from seeing people like them in mentoring Ø roles Ø Learn how to be a mentor. Men mentoring women. Check out Athena Rising
30. 30 Life Containers – John Kim, cofounder Lumia Coaching
33. 33 My Network and Journey DevOps Community DevOps Organizer DEI Lean Leadership Coaching Lean and Agile Practices Culture Transformational and Service Leadership Platforms Automation MBA, Leadership
34. Takeaways and Personal Leadership Build resilience: ▸ Know your strengths and values, they define you (not false narratives), your vision and non-negotiables. ▸ Pause and reflect on emotions and experiences ▸ Be kind to yourself ▸ Be mindful, intentionally caring for yourself and others 34
36. 36 Merci!
37. Your Career Path – Putting it all together Strengths and Values Better understanding what brings you energy, inspiration and fulfillment. Vision Where do you see yourself at the pinnacle of your career? Skill Self Assessment and Prioritization Guidance Understanding what skills and experiences to prioritize for that next opportunity 37 Action Items Building out a plan around networking, training and on the job experience.
38. Resources Jon Kabat-Zinn https://positivepsychology.com/mindfulness-based-stress-reduction-mbsr/ John Kim Containers: https://www.youtube.com/watch?v=pyv1joNvEUU Betterup Coaching: https://www.betterup.com/blog/coaching-improves-mental-health-research Radical Candor Mentorship: https://www.radicalcandor.com/7-reasons-mentorship-career/ Wharton: https://knowledge.wharton.upenn.edu/article/workplace-loyalties-change-but-the-value-of- mentoring-doesnt/ MBSR – Jon Kabat-Zinn Center for Mindfulness, UMass Play Coach – Sharon Calderon Personal Board of Directors: https://www.forbes.com/sites/juliawuench/2022/03/22/who-should-be-on- your-personal-board-of-directors/?sh=5cbbf686473f
39. Resources Credits: Agenda 1: Photo by Andrea Piacquadio: https://www.pexels.com/photo/woman-sitting-on-chair-while-leaning-on- laptop-3791136/ Agenda 2:Photo by Mikhail Nilov from Pexels Agenda 3: Photo by fauxels: https://www.pexels.com/photo/photo-of-people-holding-each-other-s-hands-3184433/ Engagement: Photo by mentatdgt: https://www.pexels.com/photo/two-women-looking-and-pointing-at-macbook-laptop- 1569076/ Sunrise: Photo by Simon Berger: https://www.pexels.com/photo/silhouette-of-mountains-1323550/ Receipts/Data: Photo by Andrea Piacquadio: https://www.pexels.com/photo/woman-draw-a-light-bulb-in-white-board-3758105/ Fog: Photo by Dziana Hasanbekava: https://www.pexels.com/photo/anonymous-woman-walking-in-cold-field-5480739/ Lost: Photo by Kamaji Ogino: https://www.pexels.com/photo/black-man-got-lost-with-smartphone-in-forest-5064613/ Compass:Photo by Bakr Magrabi: https://www.pexels.com/photo/compass-on-hand-3203659/ Mmap: Photo by Element5 Digital: https://www.pexels.com/photo/woman-using-map-on-gray-car-compartment-1051078/ Containers: Photo by Chanaka: https://www.pexels.com/photo/cargo-container-lot-906494/ Quiet quitting: Photo by Andrea Piacquadio: https://www.pexels.com/photo/woman-in-white-shirt-showing-frustration-3807738/ Burnout: Photo by Pixabay: https://www.pexels.com/photo/adult-alone-autumn-brick-262075/ Home: Photo by Leonardo Rossatti: https://www.pexels.com/photo/white-curtains-on-window-wall-2598638/ Foundation: Photo by Rodolfo Quirós: https://www.pexels.com/photo/selective-focus-photography-cement-2219024/ Painting: Photo by Tima Miroshnichenko: https://www.pexels.com/photo/man-painting-the-wall-6474471/ All others from Unsplash Presentation template by SlidesCarnival