to deliver IT AS A SERVICE GROWING MOVEMENT QUESTION: How do I shift IT costs and resources from maintaining systems to enabling business innovation? PROACTIVE AND LEADING THE BUSINESS And SHIFT from being REACTIVE and BEHIND THE BUSINESS to being
IT IT Response Business Result Business Need defined, IT delivers Business Result OLD IT BRAVE NEW IT • Ingenuity • Together • Simplify • Transcend • Go IT
ENABLE the business to take first-mover advantage More EFFICIENT & AGILE IT operations DELIGHT users, every day IT becomes an INNOVATION center, not a roadblock 18
capabilities & services IT measured on release & availability of systems Focus on end-to-end “service” delivery System and technology-focused Customer and service-focused
operating at the speed of business 2. Decision-making advantage focused on the right investments and priorities 3. Empowers IT professionals to think strategically, creatively and proactively 4. Secure a competitive advantage The Benefits