Software applications become more and more complex, it have become much more difficult to have one holistic view of it all.
Common practice for many IT departments in software companies is jumping from solving one local maxima problem to another with disregard of the big whole.
For some time now the software development practice neighbour has been borrowing some of the solutions to managing themselves from an unexpected direction - industrial manufacturing.
Leading ideas for these solutions have been defined by Deming, Toyota, Motorola and Eliyahu Goldratt with his Theory of Constraints.
It is time for operations to get into the game!
Learn some of these life changing practices and solve ALL the operation problems once and for all!