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GitHubの開発フローにおける
サポートエンジニアの役割

doublemarket
February 15, 2018

 GitHubの開発フローにおける
サポートエンジニアの役割

Developers Summit 2018
セッション 15-D-6
http://event.shoeisha.jp/devsumi/20180215/session/1640/

doublemarket

February 15, 2018
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  1. GitHubͷ։ൃϑϩʔʹ͓͚Δ

    αϙʔτΤϯδχΞͷ໾ׂ
    দӜ ൏ਓ
    ϋογϡλά : #devsumiD
    ηογϣϯID : 15-D-6

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  2. Hayato Matsuura
    Enterprise Support Engineer at GitHub
    GitHub : doublemarket
    Twitter : dblmkt

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  3. • ʰೖ໳Kubernetesʱ
    • ΦϥΠϦʔɾδϟύϯ
    • 2018೥3݄ൃച༧ఆ

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  4. ΞδΣϯμ
    • GitHub/GitHub Enterpriseͱ͸
    • GitHubͰͷ։ൃϑϩʔ
    • GitHubͷαϙʔτ
    • αϙʔτΤϯδχΞ͸։ൃʹͲ͏ؔΘΔ΂͖͔

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  5. GitHubͱ͸
    • Ϣʔβ਺ : 2700ສ+
    • ϦϙδτϦ਺ : 7700ສ+

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  6. GitHubΛಈ͔ٕ͢ज़

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  7. ٕज़ελοΫ
    ϕΞϝλϧαʔό
    API Web

    GitHub.com

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  8. GitϦϙδτϦ৑௕ԽγεςϜSpokes
    https://githubengineering.com/introducing-dgit/

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  9. KubernetesʹΑΔίϯςφ؅ཧ
    https://githubengineering.com/kubernetes-at-github/

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  10. GitHubͰͷ։ൃͷྲྀΕ

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  11. GitHub Flow
    !
    " #
    $
    $
    $
    Create a Branch
    Open a Pull Request
    Merge and deploy

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  12. σϓϩΠͷྲྀΕ

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  13. σϓϩΠ͔ͯ͠ΒϚʔδ
    • master͸ৗʹσϓϩΠՄೳͳঢ়ଶ
    • σϓϩΠͯ͠ಈ͘ͷΛ֬ೝ͔ͯ͠ΒmasterʹϚʔδ

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  14. GitHub Enterpriseͱ͸

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  15. https://github.com/pricing
    https://github.com/pricing

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  16. https://github.com/pricing
    https://github.com/pricing

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  17. https://github.com/pricing
    https://github.com/pricing

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  18. GitHub Enterpriseͱ͸
    Ծ૝ϚγϯʹࡌͬͨGitHub.com
    ؅ཧػೳ + α
    +

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  19. ٕज़ελοΫ
    ϕΞϝλϧαʔό
    API Web

    GitHub.com

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  20. ٕज़ελοΫ
    ϕΞϝλϧαʔό
    API Web

    GitHub Enterprise

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  21. GitHub.com
    GitHub Enterprise

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  22. GitHubʹ͓͚Δαϙʔτ

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  23. GitHub.comͷ͓໰͍߹Θͤ
    • https://github.com/contact
    • Git/GitHubͷ࢖͍ํ
    • ؒҧͬͯফͨ͠ϦϙδτϦͷ෮چґཔ
    • όάใࠂɾػೳվળཁ๬

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  24. GitHub Enterpriseͷ͓໰͍߹Θͤ
    • https://enterprise.github.com/support
    • ϢʔβͱͦͷΞΫγϣϯΛ؅ཧ͢Δํ๏
    • ϨϓϦέʔγϣϯͷઃఆํ๏
    • ύϑΥʔϚϯε໰୊ͷղܾํ๏
    • ؅ཧػೳͷόάใࠂɾػೳվળཁ๬

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  25. GitHubͷαϙʔτ
    • αϙʔτΛϨϕϧ෼͚͠ͳ͍
    • Tier 1, 2, 3…

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  26. GitHub Enterprise

    αϙʔτνʔϜ

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  27. GitHub Enterprise೔ຊޠαϙʔτ

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  28. αϙʔτΤϯδχΞͷ

    ։ൃ΁ͷؔΘΓํ

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  29. όάใࠂ
    • IssueΛ࡞੒ͯ͠ใࠂ
    • ෆ۩߹ͷ࠶ݱखॱ
    • ൃੜ৚݅ɺΤϥʔ

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  30. όάใࠂ
    • IssueΛ࡞੒ͯ͠ใࠂ
    • ෆ۩߹ͷ࠶ݱखॱ
    • ൃੜ৚݅ɺΤϥʔ
    αϙʔτ͔Βͷใࠂ
    શମͷ3ׂ

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  31. मਖ਼ͷඞཁʹഭΒΕΔ
    • ։ൃνʔϜʹৄ͍͠ਓɾख͕ۭ͍ͯΔਓ͕͍ͳ͍໰୊

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  32. ೔ຊʹ։ൃऀ͍ͳ͍໰୊
    • APACʹ։ൃऀগͳ͍໰୊
    • ࣌ࠩʹΑΔίϛϡχέʔγϣϯͷΦʔόϔου
    • ϚϧνόΠτจࣈͷѻ͍

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  33. ϚϧνόΠτจࣈͷѻ͍ʹؔ͢Δόά
    • ϥΠηϯεϑΝΠϧʹϚϧνόΠτจࣈ͕ೖΔͱΤϥʔ
    • ಛఆGraphQLΫΤϦʹϚϧνόΠτจࣈ͕ೖΔͱΤϥʔ
    • ϚϧνόΠτจࣈΛؚΉϑΝΠϧͷdiffϖʔδ͕ಛఆͷ
    ৚݅ԼͰจࣈԽ͚

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  34. ։ൃ͍ͨ͠ؾ࣋ͪ
    • Ϣʔβ͔Βͷ੠Λ௚઀ฉ͘
    • ࣗ෼͕ϢʔβͳΒ͜͜Λ௚͍ͨ͠
    • αϙʔτ͚ͩͩͱ৽͍͜͠ͱΛ֮͑ʹ͍͘

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  35. αϙʔτΤϯδχΞ͕ࣗ෼Ͱमਖ਼
    • ओۀ຿͸αϙʔτ
    • ։ൃʹؔΘΔͷ͸ਪ঑

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  36. αϙʔτΤϯδχΞʹΑΔ։ൃߩݙ
    • ओۀ຿͸αϙʔτ
    • ։ൃʹؔΘΔͷ͸ਪ঑
    • PRͷ4ׂ͕ۙ͘αϙʔτ͔Β
    αϙʔτʹΑΔमਖ਼΍
    ػೳ௥Ճ

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  37. ։ൃߩݙͷҰྫ
    چ ৽

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  38. αϙʔτΤϯδχΞ͸͓٬༷ͷSRE
    • SRE : ࣗࣾαʔϏε
    • αϙʔτΤϯδχΞ : ͓٬༷ͷαʔϏε

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  39. αϙʔτΤϯδχΞ͸͓٬༷ͷSRE
    • SRE͸50%Ҏ্։ൃʹ࣌ؒΛ౰ͯΔ΂͖
    • αϙʔτΤϯδχΞ΋ಉ͡Α͏ʹಇ͘΂͖ʁ

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  40. αϙʔτΤϯδχΞ͕։ൃʹؔΘΔͱ
    • ιϑτ΢ΣΞͷத਎Λཧղ
    • Ϣʔβͷ੠Λ௚઀ฉ͍ͯ൓өͰ͖Δ
    • ։ൃਞͷணखΛ଴ͨͣʹϦϦʔεͰ͖Δ͔΋
    • νέοτྔ͕ݮͬͨ࣌ͷαΠυϓϩδΣΫτͱͯ͠

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  41. αϙʔτΤϯδχΞ΋
    • ։ൃʹੵۃతʹؔΘΖ͏
    • ։ൃ͍ͨ͠ΤϯδχΞͷΩϟϦΞύεͱͯ͠΋͋Γ

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  42. ͓஌Βͤ
    • اۀͷ͓٬༷ʹ΋GitHubΛ࢖ͬͯ΄͍͠
    • ೔ຊޠαϙʔτ΋͋Γ·͢
    • ೔ຊޠυΩϡϝϯτ΋ग़·͢
    • ೔ຊޠWebαΠτ3݄ެ։༧ఆ

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  43. 2018೥6݄ɹSatellite Tokyo։࠵ܾఆʂ
    Satelliteͱ͸ɺถࠃͰ೥ʹ1ճ։࠵͞ΕΔGitHub࠷େڃͷϢʔβʔΠϕϯτ”Universe”Λถࠃ֎
    ͷ஍ҬͰ։࠵͢ΔΠϕϯτͰ͢ɻSatellite Tokyo͸೔ຊͰॳΊͯͷ։࠵ͱͳΓ·͢ɻ
    ຊΠϕϯτͰ͸ɺ࠷৽ͷGitHub੡඼ͷχϡʔε͔ΒϋϯζΦϯϫʔΫγϣοϓ·Ͱɺ։ൃऀͷ
    ͨΊͷ͞·͟·ͳηϛφʔ͕։࠵͞Ε·͢ɻ
    ৄࡉ͸3݄Լ०ʹGitHub΢ΣϒαΠτ্Ͱެ։͍ͨ͠·͢ɻ

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  44. We are hiring
    https://github.com/about/careers

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