Building Platforms for Developers

Building Platforms for Developers presented at CodeMotion + CodeEurope 2017.

Transcript

1. Building Platforms for Developers Dustin Whittle, Developer Advocate Presenting the work of many people at Uber
3. 73
 Countries 470+ Cities 75%
 of the U.S. population lives in a county with access to Uber 1.5M+
 Active Driver Partners 5+ Million
 Trips per day 2+ Billion
 Trips completed
5. THE UBER PLATFORM VISION BUILD MOVING EXPERIENCES
6. THE UBER PLATFORM VISION BUILD MOVING EXPERIENCES Working with Developers Forging Partnerships Providing Tools Uber Cultural Value: Let Builders Build
7. THE UBER PLATFORM VISION BUILD MOVING EXPERIENCES Getting people from A to B Features for people while they move Products that bring joy Making daily life easier: Saving time & Money Uber Cultural Value: Make Magic
8. THE JOURNEY SO FAR
9. Where there's a will, there's a way
10. It started with a deep link to push a button and get a ride
12. Welcome back,
14. In 2014 we first released the Uber API
15. In 2015, first partners started building Uber experiences
16. Today, leading global brands elevate their experience with Uber
17. OUR APIS …
18. • An interface between systems • An integration between products • An experience created by people • Builders + Tools + Inspiration = Magic API What does it mean to you?
19. Make an API call, get a ride.
20. Uber Developer Platform Enabling the world to build moving experiences with Uber.
21. A Platform Is Not Just A Product
22. Platforms are ecosystems
23. Building a platform that interacts with the real world adds another level of complexity (and opportunity)
25. We make the complex simple
26. POINT A POINT B
27. POINT A POINT B INTENT TO RIDE POST RIDE
28. POINT INTENT TO RIDE Ride Request Button Deep Links Webhooks /request /products /estimates/price /estimates/time /requests/[id] /history /me Ride Details Ride Options Ride Request
29. Citymapper /products /estimates/price /estimates/time
30. Citymapper Deep Links
32. Webhooks allow apps to be reactive
35. POINT POINT O RIDE Webhooks /current all_trips scope Trip Experiences POS
36. POINT A POINT B 2,000,000,000 TRIPS THE TRIP
37. POINT A POINT B 20 MINUTES PER TRIP ~ THE TRIP
38. POINT A POINT B 40,000,000,000 MINUTES OF FREE TIME ~ THE TRIP
39. POINT A POINT B CONTEXT MATTERS The Trip Experiences API can tell you… When the rider has free time How much free time they have Where they’re coming from Where they’re going
41. On-Trip Experience Off-Trip Experience
42. We help internal teams release developer products
43. Organized as Programs and Platforms Program Platform Mission Business Focused Technology focused Consumers Non-technical + Internal/External Technical + Internal Products Feature-based products Technology consumed by programs Team Cross-functional Specialized Direction Product drivers Engineering Drivers
44. Languages in use at Uber We are a polyglot engineering organization, and we speak many languages. In order of preference - many services are moving to Go (or Java)
46. POINT POINT O RIDE Uber Deliveries /deliveries/[id] Delivery Details /deliveries /deliveries/quote Delivery Options Delivery Request POS
48. /partners/trips /partners/me /partner/payments /partner/tax-summary Payments Identity History POST RIDE POINT
49. We help external teams build on top of these developer products
50. Iterate with the developers
52. Uber Developer Platform Enabling the world to build moving experiences with Uber.
53. HOW WE BUILT IT
54. https://medium.com/google-developers/why-do-we-pay-these-people-anyway-d7ed706d6d55
56. PLATFORM FEATURES SDKS PARTNER ENGINEERING DEVELOPER ADVOCACY
57. Support the community Hackathons and events Drive innovation Make every developer aware of the Uber API DEVELOPER ADVOCACY DEVELOPER ADVOCACY
58. PARTNER ENGINEERING Support partners from idea to launch Influence roadmap and API design Support developer advocacy Align the platform’s direction with developer needs DEVELOPER ADVOCACY
59. PLATFORM FEATURES SDKS PARTNER ENGINEERING Stability needs Integration needs Bug reports Load prediction API design Relay developer feedback DEVELOPER ADVOCACY Integration needs SDK design Relay developer feedback
60. PLATFORM FEATURES SDKS PARTNER ENGINEERING Stability concerns Source of truth Outage alerts Developer issues Solicit API feedback Long tail developer support DEVELOPER ADVOCACY Developer solutions Solicit SDK feedback Long tail developer support
61. Enable developers to go from zero to hero!
64. Enable partners to quickly understand scope of work for a use-case
65. Be a good shepard of your platform
66. Auth your users via the native Uber app No more username & password One tap and your app can start requesting rides Single Sign On Auth via Uber
67. Just set your ride parameters and let the Uber app handle the ride experience Existing users will feel right at home Keep the focus on your app; let us handle the ride Deep Links Quick & easy
68. Highly configurable buttons let you get started easily Login Button lets you auth users using the method you want (Native, Authorization Code Grant, or Implicit Grant) Ride Request Button allows you to request a ride using Deep Links, the Ride Request Widget, or custom API logic Uber Buttons Ride Request Button & Login Button
69. Provide the full Uber experience without ever leaving your app An entirely embedded experience, from request to drop off Ride Request Widget Experience Uber without the app
71. Documentation built for developers
75. SDKs and sample apps enable developers
76. Make it safe to play in a sandbox
77. Automate the tedious tasks
80. Errors should be obvious and helpful
82. Great support is critical. Build a community!
88. WHAT WE LEARNED
89. What works for a single API… doesn’t work for a developer platform.
90. FEATURES PARTNER ENGINEERING DEVELOPER ADVOCACY PLATFORM SDKS
91. FEATURES PLATFORM SDKS PARTNER ENGINEERING DEVELOPER ADVOCACY
92. DEVELOPER ADVOCACY PLATFORM SDKS FEATURES
93. DEVELOPER ADVOCACY PLATFORM DEVELOPER PRODUCTS
94. DEVELOPER PRODUCTS DRIVER DELIVERIES DEVELOPER ADVOCACY PLATFORM PARTNER ENGINEERING PARTNER ENGINEERING
95. Scale the process and your team.
96. Developer value comes from listening to your developers.
97. Company value comes from discovering what your developer platform uniquely brings to your company.
98. The challenge is not technology… It’s imagination.
99. What future will you build? https://developers.uber.com
101. Q & A
102. DEVELOPER PARTNER PL AT FO RM FEA TUR ES SD KS