Split teams differently by building CoP

Managers have the ability to split organizations into teams, programs and functions. This causes a deep level of ignorance, duplication of work, and less knowledge sharing or even worst. In this case, people feel they are working alone and not supported which is the main 'WHY' people left their job and start seeking for better scope.
In order to avoid all those problems, organizations are making new changes and ways of transformation to make their collaborators more fluid. That's why and how communities of practice are built. In fact, the main reason is to create a link between different people and connect them independently from which function and team they are working on.
Those communities offer multiple important advantages to members and to organization. In this talk, Emna will brings examples of community of practice development within the testing community. She will illustrate why communities of practice are an essential part of agile organization and what role they can perform in the short and long term. Also she will refer to the importance of gamification in building those communities and other helpful strategies to connect participants using different methods of fragmenting the organization such as spotify model.

Transcript

1. Split teams differently by building CoP 24 September 2019 Emna Ayadi
2. • In Testing since graduation (2015) • Test Coach (2019) • Interested in games (Test, Agile) • Ministry of Testing Meetup Organizer in Sfax About Me @emna__ayadi
3. Why people quit their job when they can do it otherwise ? @emna__ayadi
4. @emna__ayadi 4 How can we create links between different people? @emna__ayadi
5. @emna__ayadi
6. What is a community of practice? @emna__ayadi
7. @emna__ayadi 7 Definition « Group of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly» Wenger & Trayner CoP Design CoP Security CoP Testing CoP AI
8. @emna__ayadi 8 References
9. @emna__ayadi 9 Isolated groups Idea : Emily Webber @ewebber
10. @emna__ayadi 10 Mixed Groups Idea : Emily Webber @ewebber
11. 11 Team A Team B Team C @emna__ayadi Idea : Emily Webber @ewebber
12. @emna__ayadi 12
13. Who belongs to a Community of Practice ?
14. @emna__ayadi 14 Tribe Tribe Tribe CoP (ex : Test activity) What ? How ? T T T T T T T T T PO PO PO PO PO PO PO PO PO Squad Squad Squad Squad Squad Squad Squad Squad Squad Chapter Chapter Idea : Emily Webber @ewebber
15. @emna__ayadi 15 Sense of a Community Membership Influence Feel rewarded Emotional link
16. @emna__ayadi 16 bring people together to talk and learn about testing
21. Why it is important to build communities of practice ? @emna__ayadi
22. 22 Photo : Malt blog @emna__ayadi
23. @emna__ayadi The Five Orders of Ignorance – « Phillip G. Armor »  Order Ignorance Lack of Ignorance  𝒔𝒔 Order Ignorance Lack of Knowledge  Order Ignorance Lack of Awareness  𝒓𝒓 Order Ignorance Lack of Process  Order Ignorance Meta Ignorance CoP 23
24. @emna__ayadi Knowledge that I have ! Knowledge we have ! Knowledge Iceberg @emna__ayadi
25. “Knowledge is a treasure, but practice is the key to it.” Léo Buscaglia Photo : Pamela Tom 25 @emna__ayadi
26. @emna__ayadi 26 Photo: Tenso Graphics, Concept : Emily Webber @ewebber
27. @emna__ayadi 27 Photo: Tenso Graphics, Concept : Emily Webber @ewebber
28. @emna__ayadi 28 Magic Photo: Tenso Graphics, Concept : Emily Webber @ewebber
29. Run a Community of Practice @emna__ayadi
30. 30 @emna__ayadi Community Kernel Key Actors Participants Concept : Judicaël Paquet @myagilepartner
31. 31 Recommendations for your community @emna__ayadi Multiple locations Community Identity Meetups Schedule (Frequency) Members Identity Purpose Find right people Make fun
32. @emna__ayadi Diversify activities Share for more transparency
33. @emna__ayadi 3 3 Photo : Castellers de Vilafranca « When two forces unite, their efficiency double » Isaac Newton « If you want to go fast, go alone. If you want to go far, go together » African Proverb @emna__ayadi
34. 34 CoP dimensions - Help with challenges - Access to expertise - Confidence - Fun with colleagues - Meaningfull work - Personal development - Reputation and network - Professional identity - Marketability - Voice and influence - Problem solving - Time saving - Knowledge sharing - Synergies across units - Reuse of resources - Strategic capabilities - Keeping abreast - Innovation - Retention of talents - New strategies Members Organization
35. @emna__ayadi 35  We should encourage them to make the change  We should have a sens to the community to make it run Remember « Not necessary » « I don’t want to be involved»
36. @emna__ayadi 36 Training   Groups of 5-7 persons  Find a common interest  Merge your ideas
37. @emna__ayadi 37
38. Keep in Touch @emna__ayadi Ayadi.emna24@gmail.com Emna Ayadi @sfaxtesting Ministry of Testing Sfax Ministry of Testing Sfax